HT4623 My phone is frozen on joining network with the iOS7 update. I have turned off my phone but nothing changes once I turn my phone back on. I cannot receive phone calls.
Phone is not functioning and is stuck on accessing network since I tried to upgrade to iOS7.
Try a reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears (no data will be lost)
Similar Messages
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After uploading our phones with the latest update, we have noticed that the battery life has deminished considerably. I now have to charge my phone overnight and two or three times a day. Prior to the update, my battery life lasted me at least a full day. We have several phones in our office and the ones that have updated (4) now have issue holding a charge/battery life. I really liked this phone and can not believe that you are now going to charge us $79 a battery to fix what is most definately a problem with your latest update. I know other people outside of our company that are having the same problem. Not to mention when I called AT&T it was confirmed to me that they are hearing the same issue and then some from other customers as well. Your own people, once I talked to them earlier today, told me they are showing a history of issues that are showing up after the update was put in place. Of course she tried to say, "Maybe the age of the battery and the update both contributed". Whatever.
I want you all to know how disappointed I am in your company for the handling of this issue. I always thought "Apple" was the line I didn't have to worry about having any types of issue. And that you all would stand behined your product 100%. Now I am not so sure.
I would love to hear back from your company on how you perceive the issue with all of these phones that prior to the update didn't have any issues and how after the update THEY ARE NOW having issues. I do not believe this was an issue due to the age of a battery and that was pretty lame to say so. It was fine and now its not.
Please feel free to contact me and help me figure out a way to pay for all of the batteries that will be needed for our company to contiue doing business as needed.
Thank you.
Web Address (URL):
5106 McNarneySorry this is a user to user technical forum. There is NO APPLE here as stated in the term of use when you signed up for this forum.
here are some battery tips
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
http://www.apple.com/batteries/iphone.html -
My phone keeps displaying a white screen with the apple, then occasionally flicks to a blue screen, but won't turn on! HELP!! I have had it on charge all day and have tried plugging it in to my computer to sync.
Restore your software using iTunes.
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.
You should be able to restore your backup file after this procedure. If the problem comes back, you either have corruption in your backup file, or a serious hardware problem that should be looked at by a tech at the Genius Bar (make an appointment first). -
My phone has frozen while trying to do the iOS8 update. Help please
What do i do. Can i get it to reset so i can restore from my back up.
You'll have to be more specific as to how did it freeze. At which stage of the iOS8 update and also roughly how long has it stopped moving for.
Option A - Wait for another 15-20 minutes
Option B - Perform a reset by unplugging the iPhone and holding the home button and power button together for 10-20s. Replug the device into iTunes and select restore from backup (latest timestamp). -
I updated my ipad 3 with the ios7 update. Now the screen shows the itunes icon and a pic of the plug in (as to plug into itunes) When I do this it wants to restore my ipad, which I have already done. I can't get out of this screen. Any hints on what to do next?
Something went wrong with your update; you are in Recovery Mode.
Follow step 1 to 6 closely to recover your iPad.
http://support.apple.com/kb/HT1808
Note: You may have to repeat the above a few times -
I have just tried to install the ios7 update that fixes the initial bugs in ios7 and it wouldn't complete the install - an error occurred. now my phone is frozen and inoperable. what do i need to do to fix?
Hey dougpm,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
Hi everyone! WE just got an ipod touch 8G. We do have wireless internet, but can't join the network with the ipod touch. Message comes up.."unable to join the network".....very frustrating! We have tried all trouble-shooting suggestions on the site, but nothing is working. Anyone out there got any ideas for us?? The router is a Linksys WRT120N.
Thanks for any help any one can give!!!Does the iPod connect to other neworks?
Do other devices connect to the network?
What encryption are you using?
How you tried changing the type of encruption? Changing to no encryption? -
why can not I find my iPhone using the service iCloud? I write that my phone is not in the network, although in reality it is on the network around the clock! I have an account there!
Try turning Find My iPhone off, then back on.
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Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario -
Hello, I am having some major troubles connecting my iPhone 4S to my home wifi. When I try to connect on my phone, it says I have an incorrect password. That's not possible because I can connect my MacBook to the same network with the same password. I have reset my network settings on my phone, reset my router, called apple support, triple checked I was trying it in correctly, I have no clue what's going on.
The only thing different is I just moved, but I have the same router/phone/internet provider.
I've seen some discussions of router security options being the problem, I have my router connected to : WPA-PSK [TKIP] + WPA2-PSK [AES].
The other options are: WEP , WPA-PSK[TKIP] , WPA2-PSK [AES] , WPA/WPA2 Enterprise.
My troubleshooting and understanding of all this is pretty limited, my applecare service did not help, please can anyone help me?
Thanks!If the issue happened after an update, you may want to go into an Apple Store. Be sure to let them know exactly what's wrong with the device.
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Cannot receive any calls, can only send/receive texts if iphone users/verizon users-any suggestions?
recently ported to Verizon, I cannot send/receive texts to non iphone/verizon users and cannot receive phone calls at all. I turned off imessaging and checked my old service was deactivated-any suggestions?
http://www.pinterest.com/pin/create/extension/slave26,
Thank you for joining Verizon Wireless! I want to ensure that your port was successful and we get your phone working. I have sent you a direct message here. Please review your inbox and reply to my message from "AndreaS_VZW."
AndreaS_VZW
Follow us on Twitter @VZWSupport -
I was given a new phone because of a technical problem with my other. Everything was replaced because of iCloud but now it is telling me I do not have enough storage room on this phone to perform a back-up. Can I fix this?!
Why don't you call Apple tech support thru your provider. They will be able to help you in short order.
PS - If you want help here you need to provide a little more information i.e. how much memory does your iPhone -4- have and how much free memory do you have after restoring from the cloud? -
Connect to one wireless network when multiple networks with the same name
Hi all,
I'm at a location where there are two networks with the name (e.g.) "wireless". One uses WEP and one uses WPA. The WEP network is weaker than the WPA network, so my Mac tries to connect to the WPA network, even though I have manually setup the wireless network with WEP security (after trying to connect it asks for a WPA password). Is there a way that I can connect to a wireless network by MAC Address, or some way for me to tell the Macbook to ignore the WPA network? The problem is that the SSID is the same, it seems.
Thanks,
NateThe person (the landlord) isn't tech-savvy at all.
That is clearly obvious as
1. They would not be using WEP
2. They would setup a different SSID
WEP is not secure and can be cracked in minutes using tools readily available on the internet. If a hacker gain access to that network they could run other tools and hijack the dns and then you could be visiting sites on your mac that are completely bogus but look real.
Also it is common trick that hackers use is to setup an access point nearby with the sane SSID to capture details from users that join their network thinking they have joined their own network. Again the hacker can hijack the dns and monitor all your browsing and capture details.
The fact that someone has setup an SSID nearby with the same name would make me very suspicious.
I would treat your landlord's network as an untrusted network same as when your using a public wifi like coffebucks. -
TS4429 I tried to do the ios7 update but once my phone turned on it said that i have no service
When I did the ios7 update my phone went through the process of the update and when it says hello in different languages on the top left it says that i have "no service". I called my phone company and they directed me to Apple. I spoke to someone in Apple who said i needed to plug my phone into the computer and connect to itunes. The problem is is that it will not let me connect my phone to itunes. It keeps saying error. and when i try to "activate" my phone for the ois7 update it says it could not be activated because the activation server is temporaroly unavailable. I would call itunes for help but theyre closed.
Same problem no service after update
Hoping to find out the solution... -
Imessage changed my phone number after the ios7 update
after the ios7 update imessaging has changed my number to some weird 7 digit number with a +1 (1) infront of it. if someone txts my actual phone number the message wont deliver.. i have reset everything on the phone multiple times and have did alot of troubleshooting for this and nothing seems to work. i went to the apple store and they said to call the techs.. i did that before i even went to the store and they couldnt do anything for me. if anybody has any ideas on how to fix this please help! thank you
Hi mdfrommo,
You can't change it back by going to Settings>Phone, and then by clicking on your number at the top? It should take you to a screen that will allow you to delete what is there and type your own number in.
Cheers,
GB
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