HT4623 my phone won't come on i turn it on and i see a black screen with i tunes what's going on?
My phone was updating and i unplugged it now i go to turn my phone on and its a black screen that just says itunes i plugged it up to itunes now i dont know what to do
Hello, elianasnana.
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting your issue.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Jason H.
Similar Messages
-
In the process of reseting phone and got stuck on black screen with spinning logo
in the process of reseting phone and got stuck on black screen with spinning logo
what do I doHey amreed2012,
Thanks for the question. The steps in the following resource may resolve your issue:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
After installing the above mentioned update, my ipad will no longer turn on. I have just a black screen with the apple logo when I attach it to a power source. Anyone else having this problem, please advise on how to fix.
IF RESET DOESN'T WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note: Data will be lost -
My phone won't let me connect to my wifi and I have updated and backed up my phone and it still won't connect
Try some of the troubleshooting advice here: http://www.apple.com/support/ipad/wifi/
-
My phone will not come on..whether plugged in or not..I get a black screen with the apple logo. It has not been damaged
How long has the Apple logo been displayed for?
I deleted an app that was using an enormous amount of space (15GB) and when I reset the device it took 45 mins for the Apple logo to go away and for my device to start. I guess it took a look time to reclaim all of that memory back. -
so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
My i phone is black and if I try a reset with I Tunes, it says: "failure 1600. Can anybody help me?
I restored it several times, was my first idea too, but it does not change anything...
-
I tried to update my phone this morning, and now it is stuck on a black screen with an apple in the middle.
Press the Power button and hold it down until the computer turns off. Restart. Do you still get the same result? If so, then try booting into Safe Mode, then restart normally. A safe mode startup takes considerably longer than a normal one, so don't panic. You will also see a progress bar at the beginning.
-
I turned off my iPod touch and when I tried to turn it back on, it won't load and just sits on the black screen with the Apple logo.... HELP!!!):
Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
Restart / Reset
http://support.apple.com/kb/ht1430 -
Black screen with white apple logo won't go away! Help please.
Last night I turned theipod completeley off and restarted it. The black screen with the white apple logo came on and hasn't went of since.
I've tried everything I could find in the forums and on the support page.
iTunes will not recognize my ipod which has continously tried to start up again every 5 minutes.
I don't know what more to do, ANY help would be greatly appreciated.
Thanks
DanaI did try that. When I do that the red slider bar to turn the ipod off doesn't come up.
Its still trying to reset itself but won't go any farther than the black screen with white apple.
Thanks -
MacBook Air won't start up even though it's fully powered. The white screen with the apple logo appears when I turn it on, then it shuts right back down. Can someone help me?
Hey Msazama30,
First, I would start off your troubleshooting by following the steps in this link:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
Then, if that doesn't work, try out the information in here:
Step by Step to fix your Mac
https://discussions.apple.com/docs/DOC-3353
Welcome to Apple Support Communities!
All the best,
Delgadoh -
omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iphone without iTunes and then it turned it self off and now its stuck on the black screen with the loading sign. So please how can i turn my iPhone on again?
I figured it out by pressing the home button and the off button but when i turn my phone on again it's not restored. And when i try to restore it with iTunes it has to update but i can't update my phone because it's jailbreaked but if i can't update it, it won't restore the phone.
-
HT1430 Phone has black screen with just time bar at top showing cannot turn off
Phone has black screen with just time bar at top showing cannot turn off please help
Basics from the manual are restart, reset, restore
Follow the 3R's- if a restart does not solve your problem proceed
User troubleshooting is:
1.restart, ie power off/on,
2. reset http://support.apple.com/kb/HT1430,
3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414 -
My iphone is no longer working I have black screen with a picture of the itunes logo and a USB cable. When I try to connect my iphone to itunes the device is not detected, can anyone help me? I desperatley need my phone back
I have had a 3GS for 2+ years. After upgrading to IOS 4 (now 4.3.5) I began having problems. In the past week, my screen went to the itunes logo and USB cable twice -- unprovoked -- just found it sitting there like that! I connected to itunes and it did restore from a backup but it is a major inconvenience. I am also searching for answers, but better back-up regularly!
Maybe you are looking for
-
Can I start a new itunes without losing all the data on my phone and the progress on my apps?
I want to break off of the family account my iDevices have been attached to since 2005. All of my phone's data is in my own personal iCloud on my email, and I created an itunes account on the same email. I know I'll probably lose all of my songs, but
-
I created an apple id and added money through my friends bank account.now I want add money through my bank account.but I cannot add money with my own bank account.why,?
-
Why am I included in 'Reply All'?
When I choose 'reply all', for some reason Mail adds my email address to the 'send to' list. This doesn't happen on my Mac Pro, only the iPad version of Mail. Is this a bug, or is there a setting I can change? It's just a bit annoying. Thanx for any
-
A question about the SPOOL command in sqlplus
Dear all, I have a question about the SPOOL Command and I would appreciate if you could kindly give me a hand. Consider the following sql script. SPOOL result.txt SELECT * FROM mytable; SPOOL OFF;This works pretty well, and the whole content of the t
-
I get a "Unsupported File Format" message when trying to read a .psd file with Photoshop Album Starter Edition 3.0. I have installed the latest update to the PSA SE 3 program. Is the .psd format supported by PSA SE 3?