HT4623 Since updating my Ipad to latest IOS 7.3 it keeps crashing and going to the black Apple screen. What can I do to stop this

Can anyone help?  I'm getting very frustrated since last update my IPhone and IPad Mini keep crashing. I will be in e middle of games or browsing or making a phone call!,  and it crashes and brings up the black screen with the white Apple in the middle.  It take a few mins to open again!!!  Very annoying. May have to Restore??

First thing to try is a reset: Hold down the home button along with the sleep/wake button until you see the apple, then let go.

Similar Messages

  • HT4623 Trying  to update my iPad to latest iOS. It connects to iTunes and appears to have done everything, to include restore from backup on my computer. When I disconnect from computer the iPad then starts from "Hello", "Select language", "Choose Wi-Fi N

    It then asks me to Set Up iPad and I choose "Restore from iTunes Backup" It completes the synch according to iTunes. but the iPad screen just shows connected to iTunes. When I eject from iTunes, the iPad still shows Connect to iTunes.  No matter what I do it still shows "iPad Not Set Up"  What is Up?

    If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
    Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT4623 I tried to update my iPad to latest ios and it is now asking me for a password...4 digits.  I never had a password on it and it is too short to be my apple password.  Help anyone?  It keeps locking me out as I try different passwords.

    I tried to update my iPad to latest ios and it is now asking me for a password...4 digits.  I never had a password on it and it is too short to be my apple password.  Help anyone?  It keeps locking me out as I try different passwords.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost

  • Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing

    Since updating my iPad 2 to ios8, it safari has been slow and crashing and some of the apps acting wierd. The password app doesn't work at all so had to find another way of retrieving all my passwords. Very very dissapointing. It appears from these forums that a lot of people are having the same problems wit this latest update.

    Hi erastyle,
    Actually the Licensing information for the package is missing hence it is not launching any applications. You need to Reserialize the products using APTEE which you can find it on the Machine where you have created the package. If you dont have the access to that Machine then please download and install Creative Cloud Packager and it will download APTEE in the below mentioned location.
    Windows:
    C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCP\utilities
    Once downloaded please follow this KB article to use the Tool.
    http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
    Please let us know if it helps.
    Regards,
    Abhijit

  • Trying to update my iPad 2 to iOS 5 but it keeps failing.

    I have been trying to update my iPad 2 to iOS 5 but it keeps coming up with "The iPad could not be restored. An unknow error occurred (-1)". I've been trying since Thursday but still no joy. I've tried doing it through two different PCs as well. My iPad just tells me that it needs to connect to iTunes. I updated my iPhone software with out any issues.
    I went into my local iStore but they wanted £12.00 just to restore it. I was advised that they would do it for free in an Apple Store so I'm guessing that I'll have to pop into one in London during the week.
    Is anyone else having these problems / been able to resolve it?

    Are you trying to update via wifi or connected to your computer?
     Cheers, Tom

  • I have just updated my iPad to IOS 8.1.3 when I now try to open the emails nothing comes up and then the app crashes and returns to the home page. What should I do?

    I have just updated my iPad to IOS 8.1.3 when I now try to open the emails nothing comes up and then the app crashes and returns to the home page. What should I do?

    Since yesterday morning about 11:00 I have been having TERRIBLE email problems on this iPad 3G. Email comes in (I hear the sound) but nothing displays -- no folders, no content, no nothing in e-mail. The blank email screen shows up and then disappears after about 10 seconds, taking me back to the Home Screen.
    Right now, the only way I can see email on this device is to log onto AOL via the AOL app.
    I have been doing a lot of online reading about the problem. It has to do with iOS 8.1.3 and it affects older iPads and iPhones. I'm having no problems on my iPod touch, which -- fortunately -- is so old it cannot update its iOS 6.
    I waited to update the iOS on this iPad until iOS 8 was "mature." That was about 2 weeks ago.
    Anybody know know if Apple is aware? working on a solution?

  • HT4623 i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    But... if the Device has been Modified... this will Not necessarily work.

  • I have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem please

    I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem

    Hi Michaelcampbell1980,
    I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    http://support.apple.com/en-us/HT201263
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I just had to have my iPad reset by a tech and ever since my email is messed up....I keep getting old emails coming in as new ones what can I do please????.

    I Need help with my email account . I had a tech reset my iPad .....lost everything....but my email account keeps bring in old deleted mail as new....what can I do to stop this....please I need your help!!!!

    It sounds like your email account was/is probably set up as a POP account, meaning changes you made in the email program on the iPad would not be synced with the server.  If you had also chosen to keep copies of downloaded messages on the server, it makes this sort of thing happen.
    If you switch to an IMAP account setup, your deleted files will stay gone next time you delete them.  It won't solve your immediate problem, but it will make them stay gone next time.  You could also look at going into your webmail if you have one and deleting the messages there before they donwload to the device.
    IMAP is also better if you receive your emails to more than one device (ie, your home computer and your iPad), since it maintains the same folder structure, and emails marked as read on one will be read on the others.
    Hope this helps you with your problem!

  • HT4061 My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

    Please help me....
    My Child has disabled my ipad mini...It ran out of charge and now is disabled for 22928370 minutes, what can I do as I cant get onto the ipad to get the serial number to speak to an advisor and its only 10 months old. HELP!

    Hello Jesslocko,
    Before following the iPad Restore process make sure you have updated version of iTunes installed on your computer, to check that Open iTunes on your computer click on Help and then check for updates ( If there is any updates available then Install it ) and If you do not have iTunes Installed or if you want to directly update the version of your iTunes then Download and Install iTunes from here : http://www.apple.com/itunes/download/
    1. Make sure your device (iPad) is unplugged (Disconnected) from your computer (this should be the computer that you use to sync your iPad or you can use any other computer with iTunes installed in it). You can leave the USB cable connected to your iPad though.
    2. Turn off your iPad. Press and hold the power button on the top edge until a slider appears. Slide it from left to right to power off your device. If the slider doesn't appear (because your iOS device has frozen up) then hold the power and Home buttons down until the iPhone or iPad turns off.
    3. Ensure your device has a decent amount of charge. Leave it plugged in to the mains for 10 minutes or so if you see the flat battery icon. (iPad low battery)
    4. Hold down the Home button (the round button at the bottom of your iPad screen) and connect the other end of USB cable to the computer this should cause your iPhone or iPad to turn on. Keep holding the Home button until you see the iTunes and USB cable images on your iPad screen, then release the button.(iPad recovery mode)
    5. In iTunes (launch the application if it isn't running on your Computer), you should see a message saying an iPad has been found in recovery mode.
    6. Click OK and then click on Restore to bring your iPad to Factory settings

  • At the top of my homepage, I'm getting a message "Downloading the latest applications", but the circle to the left keeps spinning, and no applications are downloaded. I don't know how to stop this, tried right and left clicking on the bar. This occurs

    At the top of my homepage, I'm getting a message "Downloading the latest applications", but the circle to the left keeps spinning, and no applications are downloaded. I don't know how to stop this, tried right and left clicking on the bar. This occurs every time I open Firefox. How can I stop or disable this?
    == This happened ==
    Every time Firefox opened
    == Several weeks ago.

    See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
    Remove the files in the ''updates'' and ''updates\0'' folder:
    Vista/Windows7:
    C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates)
    C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates)
    %LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates\

  • HT4623 i updated my ipad 2 with ios 702 today and it has crashed only showing me a black screen with the itunes logo and a charging cable diagram on it. wont turn on at all, any help appreciated?

    I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?

    iPad is in Recovery mode.
    Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start.

  • HT4623 Since upgrading my iPad 3 to iOS 6 I can't send or receive e mail ?

    Since upgrading my iPad 3 to iOS 6 I can't send or receive e mail ?

    Have you an Internet connection? If not, unplug router for a few minutes and try again. Power down your iPad and start it up again. If still no success delete the account an set it up again.

  • I updated my iPad 4 to ios 7.0 now app info sheet hangs up in App Store screen-pressing other functions at store doesn't work. Help!

    I updated my iPad 4 to ios 7.0 and now app info sheet gets "stuck" in App store screen. When this occurs,selecting other functions (like Update,Purchased,
    Search,etc.) does not help. Sometimes, opening Safari or maybe Google ( not sure about Google ) and going to a website gets rid of  the problem and
    sometimes it doesn't. I forgot to mention that if I select a different app to look at (through Apps Gone Free,or Free App a Day,etc.,that app will show up
    on top of the hung-up app and can be made to leave. However, the original app remains.Has this problem happened to anyone else,and was
    there a remedy for it ? Also,is there a user who had this problem and then updated to 7.0.1 and had this annoyance go away ? If so, did your device
    develop new difficulties because of this update ? Thanks.

    Fully close the App Store App.  Double tap your home button which will bring the most recently used apps.  You'll see the app icon below and a screen shot of the open app page above.  With your finger, swipe the open app page upward and the app will close.  It's a good idea to regularly close apps when yout using them.
    Tap your home button once to bring back your home screen.
    App store should operate normally again when you open it.

  • After updating my Ipad Mini to IOS 8.02 videos keep on crashing and getting constant lag

    I have recently updated my Ipad Mini to ios 8 and it has not been cooperating. Whenever I try to watch a video on netflix or youtube it will crash after like 30 seconds or so. Also, when I try to click some buttons its super laggy to work. Thanks
    Ipad Mini
    Capacity - 12.7 GB
    Available - 7.7 GB
    Version - 8.0.2

    Hi soccerboy123ah,
    I apologize, I'm a bit unclear on the nature and scope of the issues you are describing. If you are having multiple issues after a recent update to iOS 8.0.2, you may want to first try resetting your device:
    Turn your iOS device off and on (restart) and reset
    If you are still having issues after a reset, you may want to make sure you have a current backup of your data in iTunes, then try restoring your iPhone to factory settings and testing it in that default condition to see if the issues persist before restoring the apps or your data. You may find the following article helpful:
    Use iTunes to restore your iOS device to factory settings
    Regards,
    - Brenden

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