HT4623 updated ipad mini last night with the ios 7.6 and now am unable to restart the pad, we have tried charging it completely and have had no luck in restarting it
updated ipad mini last night with the ios 7.6 and now am unable to restart the pad, we have tried charging it completely and have had no luck in restarting it
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this.
Similar Messages
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Updated iPad 2 last night. All movies (9) on my iPad can no longer be viewed. The movie plays but the photos and scene selection are blank. How do I fix this
Quit the app and restart the iPad.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Try the videos app again. -
I tried to update my phone last night. When I woke up, it said it needed to be connected to iTunes. I restored my phone and now it won't turn on and keeps saying it needs to be connected to iTunes.
probably need pc or mac update for ios 6 on your home device
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I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks
Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos -
HT201210 i have an iphone 3 phone,i tried upgrading the ios to 4.3,now its unable restore
i have an iphone 3 phone,i tried upgrading the ios to 4.3,now its unable restore,its saying unknwon error has occured,1015,pleas help me so i can take my phone back to the way it was befor
rjnorred wrote:
.... If I restore the phone in iTunes, will I be able to get to my Cloud data?
When Prompted in the Restore process... Choose Restore from iCloud Backup...
Full Details here > http://support.apple.com/kb/HT1414 -
How do i change my mail adress on iCloud..I, by mistake entered one of my another email adress and now am unable to change the iCloud mail. How do i do it ?
You can create an Alias.
Create iCloud Alias -
Updated my Air last night: OS X 10.8.2
Now NONE of my email accounts will accept passwords, not gmail or icloud or bellsouth(which I have recently started getting switched over to icloud).
Most of the "help" here is aimed at the really computer literate--dumb it down for me please.
-Don't make the response too technical--it only frustrates me.Have you tried the steps listed in this article: iOS: Troubleshooting Wi-Fi networks and connections ?
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IPad mini has frozen with ICloudBackup window showing and msg "This iPad hasn't been backed up in two weeks. Backup happen when this iPad is plugged in, locked,, and connected to WiFi.
I have synced it with iTunes while computer is connected to internet. What more do I need to do.I can't get rid of this window by hitting OK
Ther display shows the correct time, but I cannot "slide to unlock".Try this now. Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
Updated iPad software last night and did Angry Birds update, now AB won't open. Help?!
When I now click on any of the Angry Birds I updated, it tries to load, but then goes back to my home screen. I have tried restarting and relodading the iPad. What else can I do?
Thanks.Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
Hello! I updated my Ipad now I can not print USPS labels from Paypal. I used my boss' Ipad not updated and worked fine. I am dependent on my Ipad to print these labels for me. I can print anything else I want, like email or packing slips. Any thoughts? I would go back to the previous version if anyone knows how to do that.
Hello Sapo11,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP -
Help!!! Been close to 3 hrs now
Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling -
While trying to update my Ipad mini to iOS8.0.2 , I lost my net connection and Ipad just hung up with iTunes logo, what to do now?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I tried to update my iPad 2 with the iOS 6.0. Now I am stuck in restore mode. I get "unknown" errors 3014 and sometimes -1. Any ideas?
Try a hard reset: hold the power and home buttons simultaneously until the Apple logo appears.
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About 45 minutes ago my iphone 5S just shut off on its own. I have tried charging it only to have the white screen with the black apple showing. How can this be repaired?
Keep it plugged in and do a reboot by holding both the power and home buttons until the apple logo appears, ignoring he red slider if that appears.
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My AppleTV (2nd gen) crashed last night with the latest update and now all I have a flashing light. What to do? It showed a USB symbol point toward an iTunes symbol and won't reset after resetting with the remote. Same thing.
usb symbol pointing toward an itunes symbol is apples way of trying to get you to connect the appletv to your computer running itunes so it can restore the apple tv's software
though it seems to be a connection few people make
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