HT4759 how to cancel iCloud space

how to cancel iCloud space

Why is it so "easy" to cancel a service with APPLE?  I have signed up for a iCloud plan two years ago and now have decided to cancel it simply because I don't want to use it anymore. I went on Apple.com to read the whole support area with so many subjects while none of them would give me a clue on how to cancel the service. Then I tried to find the phone number to call, then the website gave me two options - either leave a phone number so someone can call me back, or call them LATER, WHY? I chose to leave a phone number but the site gave me some time slots that are all super early in the morning like 5 or 6 or 7 in the morning which is totally not convenient for me, as a single mom I am extremely busy in the morning. Then finally I found a general service phone number to call. First, I had been put on hold for 5 minutes until someone answered my phone, then she put me on hold again for another 10 minutes just to connect to another department or so. Then finally I got to talk to the right person, she asked me a bunch of security questions that makes me feel like I might not be able to cancel the service if I ever failed to answer those questions. Thanks god, I passed the test!  Then she put me on hold again for another 5 to 7 minutes, and the other side of the phone started playing very annoying heavy rock and roll music that almost made me hang up!  Normally I don't write reviews or give comments on services but this time APPLE really ****** me off by playing such an old fashioned bad trick to keep a customer which is polar opposite from their products and other services.

Similar Messages

  • HT4847 how to cancel icloud downgrade

    how to cancel icloud downgrade and keep same storage for 1 more year... can't figure it out, any help?

    Okay, I THINK I managed to keep my plan as is for next year  -  but PLEASE tell me if I don't have it, because the steps needed too keep my current plan as is wasn't immediately apparent.
    I have the 20GB $40/year plan.
    In the Downgrade Options window, once you get there via iCloud Storage on your iPhone or iPad, you'll see your Current plan with two Downgrade options below.
    Apple has "helpfully" checked "5GB Free" which would of course wipe out much of my stored data.
    Click your CURRENT PLAN at the top - the checkmark will move. I THINK (I hope) that took care of it, because neither downgrade option is checked anymore.
    Does anyone know for certain? It would be nice if Apple sent a helpful confirmation email after this procedure is done, but noooo.

  • How to cancel icloud when i do not have ipod working anymore

    How to cancel icloud storage plan when I no longer have a working ipod without spending another  90 minutes logging in and out my apple and icloud accounts with no options to cancel that I can easily find? 

    Hey flusteredparent,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues while trying to downgrade your iCloud storage plan. Do you have the iCloud for Windows application on your PC? If so, you can follow these steps to edit your storage plan:
    iCloud storage upgrades and downgrades - Apple Support
    https://support.apple.com/en-qa/HT201318
    Windows:
    Open iCloud for Windows or iCloud Control Panel.
    Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose a different plan to use when your current storage plan expires.
    Click Done.
    If you do not have the iCloud for Windows application or an iOS device available, please contact us for assistance in downgrading your plan:
    Get help using iCloud storage - Apple Support
    https://support.apple.com/en-us/HT203527
    [...] If you still can't upgrade your storage, contact iCloud Support.
    Thanks,
    Matt M.

  • How to cancel icloud?

    hi how do i cancel icloud when i no longer have the phone? or have windows 7 or 8 access?

    JFB,
    The only way to cancel the iCloud account is to sign out of the account, and then stop using it.
    Why do you want to do that?

  • HT1349 How to cancel icloud storage

    Hi,
    I want my money back for the extra storage for Icloud! How do I cancel?
    I bought the storage and everytime I try to back up it says incomplete and still deducts the storage, it doesn't work , it doest back up anything!

    Thank you however everytime I try to find a support number they require a serial number and icloud doesn't have a serial number nor did they put anything on the reciept they sent me for the extra storage as to how to cancel, they just said you can cancel within 15 days. Very frustrating , thier happy to take my money but sure don't make it easy to get help. I went through all the info they list online under icloud and it doesn't help either. They got me going in circles

  • How to cancel icloud erase mac

    Having lost my MacBook Air, I went into icloud and chose the "erase all data" option.  Luckily, i then found it back.  I still have not connected it to the internet but will have to do so.  Does anyone know how to cancel the "erase all data" request?
    thanks.
    PS I also set up "lock" and i can undo that but will not do so until i discover a way to cancel the erase all data feature.

    Make absolutely certain that you are not within range of a wireless network - unplug your modem and / or wireless router
    Back up your MacBook Air using Time Machine or "clone" software
    After your wireless network is operational, let the erase occur, then restore the MBA
    The above is the safest suggestion but consider performing the folllowing before doing any of the above, which would eliminate the need for Step 3 entirely. I have not yet verified it will work, which is the reason for backing up your MBA first:
    On another computer, log in to iCloud.
    Select your MBA from the "Devices" list. If the MBA is off line (which it will be) you will find a link on the bottom of the iCloud.com page - the one that looks like this
    Click it.
    There will also be an x icon for the MBA resembling the following
    Click it.
    Either or both of those might remove it from "Find my iPhone" and invalidate the request. It would not hurt to try both.

  • HT4759 how to cancel storage upgrade immediatley

    how to cancel storage upgrade immediatley on iphone?
    Do i have to contact someone or can i just cancel it directly from my phone now

    Why is it so "easy" to cancel a service with APPLE?  I have signed up for a iCloud plan two years ago and now have decided to cancel it simply because I don't want to use it anymore. I went on Apple.com to read the whole support area with so many subjects while none of them would give me a clue on how to cancel the service. Then I tried to find the phone number to call, then the website gave me two options - either leave a phone number so someone can call me back, or call them LATER, WHY? I chose to leave a phone number but the site gave me some time slots that are all super early in the morning like 5 or 6 or 7 in the morning which is totally not convenient for me, as a single mom I am extremely busy in the morning. Then finally I found a general service phone number to call. First, I had been put on hold for 5 minutes until someone answered my phone, then she put me on hold again for another 10 minutes just to connect to another department or so. Then finally I got to talk to the right person, she asked me a bunch of security questions that makes me feel like I might not be able to cancel the service if I ever failed to answer those questions. Thanks god, I passed the test!  Then she put me on hold again for another 5 to 7 minutes, and the other side of the phone started playing very annoying heavy rock and roll music that almost made me hang up!  Normally I don't write reviews or give comments on services but this time APPLE really ****** me off by playing such an old fashioned bad trick to keep a customer which is polar opposite from their products and other services.

  • HT4759 How to turn iCloud on & says check email & no mail and says go to settings, but for what?

    How to turn iCloud on? Says check email-no mail then says go to settings- for what?

    In order to use your Apple ID to create an iCloud account, the primary email address associated with the ID must first be verified.  To do this, Apple will send a verification email to your account and you must respond to the email by clicking the Verify Now link.  Make sure you are check the spam/junk folder as well as the inbox.  If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • HT201318 How to cancel Icloud

    Hello,
    Recently i had bought 2 icloud for myself and my kid. But i dont like this apps after installing, how should i cancel it? Please advise.
    Thanks.

    Welcome to the Apple Community.
    Please explain a little more, iCloud isn't an app, it can't be installed or uninstalled. You can stop using it by going to settings > iCloud > delete account.

  • HT4847 how to cancel icloud extra storage billing with 15 days?

    On my receipt it says I may contact Apple to cancel my extra storage on icloud with 15 days but, there is no contact phone, e-mail, etc. Anyone know how to do this?

    To ask for a refund, contact with the iCloud support > http://www.apple.com/support/icloud/contact If they don't provide help, contact directly with Apple > http://support.apple.com/kb/HE57

  • How to cancel iCloud storage upgrade over email with Apple?

    I got an iCloud storage upgrade yesterday and would like to cancel it. I do not wish to pay every month for something I dont need. How do I cancel it over email if possible? I have an IOS 8.2. I want to downgrade to the 5 free GB. I purchased the 20 a month. I have only used 4 GB so I should be able to downgrade.

    Never mind I found a page that showed me how to do it.

  • How to Cancel iCloud Storage Purchase

    Hi. I purchased iCloud storage a week ago, and would now like to cancel it. How do you I do that on my iPhone?

    Try this - http://support.apple.com/kb/HE57.

  • How to Cancel iCloud Storage Subscription

    After upgrading to another 10Gb of Storage i realised that Music etc was not part of the icloud backup. How do i cancel this and go back down to 5gb

    Try this - http://support.apple.com/kb/HE57.

  • HT4759 How to setup icloud on iPad 2?

    Hlow do I setup icloud on my ipad2?

    Welcome to the Apple community.
    The following article(s) may help you.
    How to set up iCloud

  • How to cancel Icloud Drive upgrading

    Hi all,
    Upgraded to IOS8 this morning but selected the upgrade to ICloud Drive before reading the posts advising otherwise.  Is there any way of cancelling this once selected as its draining my battery rapidly constantly trying to upgrade?
    Thanks,
    Matt

    Hey flusteredparent,
    Welcome to the Apple Support Communities! I understand that you are experiencing issues while trying to downgrade your iCloud storage plan. Do you have the iCloud for Windows application on your PC? If so, you can follow these steps to edit your storage plan:
    iCloud storage upgrades and downgrades - Apple Support
    https://support.apple.com/en-qa/HT201318
    Windows:
    Open iCloud for Windows or iCloud Control Panel.
    Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose a different plan to use when your current storage plan expires.
    Click Done.
    If you do not have the iCloud for Windows application or an iOS device available, please contact us for assistance in downgrading your plan:
    Get help using iCloud storage - Apple Support
    https://support.apple.com/en-us/HT203527
    [...] If you still can't upgrade your storage, contact iCloud Support.
    Thanks,
    Matt M.

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