HT4847 About cloud storage extend

Hi I just want to know at how extent I can expand my cloud storage can I upgrade it beyond 100 gb
Eating for reply

Purchasing iCloud storage and billing:
http://support.apple.com/kb/HT4874

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HT4847 refund cloud storage

how do i cancel my cloud storage request and receive a refubd?

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/message/21002309#21002309
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

HT4847 managing cloud storage

How do you delete information off of the cloud?

Welcome to the Apple Community.
You can delete everything from settings > iCloud > back up & storage > manage storage.

HT4847 I cloud storage

My phone has two iCloud files because I just got a phone and had to use my iCloud as my back up to put all my stuff in my new phone. Well now I'm getting told my iCloud is to full and to manage it. Well it only let's me manage one which is the new one and my old file that transferred I can't do anything with it but delete it. So my question is if I delete the older one will it delete everything it transferred into my phone?

Nothing will be deleted from your device, if you only delete older backups. Just delete your older backups and create a new fresh backup of your device.

What about 3rd party cloud storage file access via bridge?

First of all, lets all agree to get some training to the help chat lines. Inder was one I was chatting with and as I was typing another challenging question to the just down stupid answer I got being treated as an idiot, he or she cut me off, closed the chat and stated thank you for using Adobe chat support. I guess the stats on how fast you deal with an issue is far more important than proving a viable service Adobe. YES I AM F!@#$%G MAD.
So I found out that Bridge went out of their way in development to stop me from organizing and or just opening files from DropBox. All I wanted to do was conveniently open a JPG in RAW for some preliminary editing before bring the file into Photoshop CC. A feature that Adobe has been ranting and bragging about for a while. When I tried this GREAT feature in Bridge as it were, I could not even open the shortcut to the folders where I store my photos in the cloud DropBox. When I persisted, Bridge eventually crashed. I am sure that was some easy code to put in there to teach me a lesson for not buying Adobe cloud storage.
So, after had spending 1000s and 1000s of dollars on Adobe products over the last 20 + years, I get treated as an idiot, an undereducated consumer, no respect and have to adhere to timeline restraints to meet a undereducated / under-trained so called specialist stats she he she won't get reprimanded or loose their job.
So here is my knowledge to the issue at hand. I can not navigate Internet Based Cloud services without having to download them to my desktop first using Bridge CC. Thus rendering this app useless when most if not all project files are on the cloud. (Using the cloud makes so much sense in my case as a collaborator, project lead - manager, teacher in the arts of multimedia and a professional photographer).
Seems like there is no solution from Adobe, so my question to the forum is, what apps are you using to get around this issue. Adobe doesn't deserve my loyalty anymore and must EARN IT BACK! Third party solutions free or otherwise is welcomed.
Signed,
I am FED UP compromising my needs to suit your greed.
Brian Muntz

First of all, lets all agree to get some training to the help chat lines. Inder was one I was chatting with and as I was typing another challenging question to the just down stupid answer I got being treated as an idiot, he or she cut me off, closed the chat and stated thank you for using Adobe chat support. I guess the stats on how fast you deal with an issue is far more important than proving a viable service Adobe. YES I AM F!@#$%G MAD.
So I found out that Bridge went out of their way in development to stop me from organizing and or just opening files from DropBox. All I wanted to do was conveniently open a JPG in RAW for some preliminary editing before bring the file into Photoshop CC. A feature that Adobe has been ranting and bragging about for a while. When I tried this GREAT feature in Bridge as it were, I could not even open the shortcut to the folders where I store my photos in the cloud DropBox. When I persisted, Bridge eventually crashed. I am sure that was some easy code to put in there to teach me a lesson for not buying Adobe cloud storage.
So, after had spending 1000s and 1000s of dollars on Adobe products over the last 20 + years, I get treated as an idiot, an undereducated consumer, no respect and have to adhere to timeline restraints to meet a undereducated / under-trained so called specialist stats she he she won't get reprimanded or loose their job.
So here is my knowledge to the issue at hand. I can not navigate Internet Based Cloud services without having to download them to my desktop first using Bridge CC. Thus rendering this app useless when most if not all project files are on the cloud. (Using the cloud makes so much sense in my case as a collaborator, project lead - manager, teacher in the arts of multimedia and a professional photographer).
Seems like there is no solution from Adobe, so my question to the forum is, what apps are you using to get around this issue. Adobe doesn't deserve my loyalty anymore and must EARN IT BACK! Third party solutions free or otherwise is welcomed.
Signed,
I am FED UP compromising my needs to suit your greed.
Brian Muntz

HT4847 How can i buy more i cloud storage

When i try to buy more i cloud Storage, i get this Message in German, Ein unbekannter Fehler ist aufgetreten. Can somebody Out there help me Out?.

Did you try to buy more space using your computer?
iCloud: Manage or buy more iCloud storage
Is your credit card payment info correct?

HT4847 Cloud storage on i phone

Do I need to keep the backup of my old iphone? My cloud storage is full.

Not if you no longer need it. Deleting the backup of your old phone won't effect the data on your new one, it will only permanently delete it from iCloud, freeing up storage in your account.

Poor Cloud storage service

Hello,
I'm not a big contributor of this forum or any forum in general, and not the kind of guy who complains on internet each time I've got an error message on my screen, but this time I feel that I have to tell what I think.
And just so you know, I am quite good in computer in general, and try to keep my system as clean and updated as possible.
I love Adobe products which I use every day, and I was one of the first subscribers of the Creative cloud.
I started to use the cloud service with the preview, and waited a long time before the final version.
After approximatly 1 year of usage I can say that Adobe Cloud storage is un-professionnal compared to other cloud services and I don't trust this cloud service anymore.
This service is not at the core of adobe's historical activity and I can verify that every day. Feel that it was issued too early for the coherence of their offer, and that it's still today in beta version
1) Poor performance and accessibility. Each time, I felt that it was longer than my dropbox account with no info on what file it is syncing. Very subjective , I agree.
2) Wrong storage capacity information, no real time storage info update . Today my cloud is empty (0 file) as in my archive folder, and Adobe CC keeps saying that 86% of my storage is used.
3) Frequent sync issues with file names. Fonts for my case , had to manually search for the file who was responsible
4) No easy and reliable way to extend storage capacity. They say on the FAQ, get contact at adobe, no clear and public pricing information.
5) Various Issues in syncing , and I still have no clue why. The only way was to delete all my 18 Go files and resync.
6) Weird file disapearance....today still no clue
7) Frequent errors in deleting archived files. Says there was errors in deleting.
8) I do a lot of motion graphics and video , no way to share video stream, have to download to se the file. Weird... when they promote video production !!
I don't want to charge Adobe for every issue I had or listed here, maybe it was my fault on some , but the overall experience was very very poor.
So I decided to leave CC cloud and give my money to competitor, I did the first syncs on my 100Go storage and I'm quite satisfied so far. Hope it will continue.
Maybe I'll switch back when Adobe will propose a more professionnal service.
Thanks for reading me and sorry for the misuse of my english.

cpt_paranoia wrote:
I think the problem is the "I understand the risks" bit. The average WD user probably doesn't understand the risks; I'm not sure I do... And, sensibly, if the average user doesn't understand the risks, they are choosing not to create an exception, because they're not sure that it is safe to do so. If a browser warns me about SSL security, and tells me "legitimate banks, stores and other public websites will not ask you to do this", it doesn't give a very warm feeling about WD's security, does it...? My suspicion is that each MyCloud would require a unique certificate, and verifying those certificates is the problem. It's probably okay... Anyone have a good understanding of this issue, or know of a WD white paper on the problem?Yeah the wording will probably confuse people just as some get confused by the wording of similar certificate warning messages that crop up when logging in remotely with the WD My Cloud Desktop app. My guess is that it would cost too much money, since SSL certs are often done on a yearly or multi year basis, for WD to obtain the proper certificates for each "cloud" device they sell. It would probably happen that WD would have to institute a yearly recurring charge the customer for the cert fee, or the customer would have to pay the yearly fee to renew the security cert. By going the WD2Go.com route it allows them to have one SSL cert that all their consumer "cloud" devices can use but the trade off is the annoying and at times confusing messages people get when using the WD2Go.com site or the WD My Cloud Desktop app.

How to add 'Other' cloud storage accounts - alongside Dropbox, Evernote etc in AiO Remote

I wonder if anybody knows what types of 'Other' accounts can be added in the Cloud Storage settings in HP All In One Printer Remote mobile apps. The usual options for Box, Dropbox, Evernote, Google Drive etc are there but there is also an option of 'Other' under the 'Add Account' section.
In 'Other' you are asked for the following details:
Name (An identification name)
User Name
Password
Server URL
I'm wondering whether this is for FTP or WebDAV or HTTP Post etc? I'm hoping the answer is WebDAV. The issue here is that I would rather use a service I host myself than a Public Cloud Service.
Any ideas or assistance gratefully received.
Many thanks,
James

@ClioRoughneck
Thank you for your inquiry regarding the HP All In One Printer Remote mobile app. After explore the app, on both Android and iOS, here is what I found.
The option that you describe is only found in the iOS app. I found the "other" that you spoke about in the settings menu. My understanding of this is that you can connect to a server, etc. Here is what it says in my settings:
Name (My server)
User Name ([email protected])
Password
Server URL (http://host.com)
Please understand that the above example is from an iPad Air running iOS 7.
Hope this helps.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Problems with Creative Cloud storage (again!)

I am having problems when uploading files to Creative Cloud storage. Some of the files go - some don't, and are flagged 'Unable to Sync'. I have had this problem for some time and have stopped using CC sync, but I thought I would give it another go the other day, and still no luck. The files that are reported as being a problem seem fine - no issue with the names, or anything that I can see.
I spent almost an hour on the phone to technical support about this issue about a week ago and the guys I was speaking to (I kept being pushed on to someone else) didn't seem to have any idea. They just kept going through all my security questions and then put me on hold whilst they asked someone more knowledgeable. They would then come back on and pass me to someone else (more security questions) until eventually the last guy I spoke to said he didn't know the answer and an Adobe representative would contact me in 24 to 48 hours. Not a very impressive turn around for customer support - even less so since it is now a week later and still no call. Let's face it. I'm not going to get a response from Adobe.
As a test, I tried uploading the same files to DropBox. Not very technical perhaps, but I just reasoned that if there were problems with one system, they should show up on the other. Imagine. They uploaded to DropBox no problem.
So the technical fix is forget Creative Cloud storage and use DropBox. Okay, you have to pay for a reasonable amount of storage, but if you depend on your files for your business, it's worth it.
I'm worried though. I'm a big fan of Adobe, and have been using their products for years but am getting concerned that, should I have any problem with any of their CC products their support will be minimal (if I'm lucky) or non-existant (as seems more likely).
As a little extra comment, I have emptied out my CC Storage files (and the archived files) and yet the CC system still says I have 528MB stored - although there is nothing there. I had this once before and the Adobe technical guy reset the system - but it's back!
HOLD THE FRONT PAGE! I just opened my CC storage in a browser and tried to drag and drop the troublesome files directly. And it worked! So maybe the problem is with the CC app. (I have tried uninstalling and re-installing it numerous times). So dragging and dropping is a fix, but not very practical since you cannot drag and drop folders, so you have to create all the folders in the browser version and then drag the files as required.
Anyone got any ideas?
iMac with OS X 10.9, 3.4 GHz Intel Core i7, 16GB RAM

Woah - Ok so sometimes it's the simplest answer we overlook -- HOW TO MOVE YOUR FILES FROM COMPUTER TO ADOBE CLOUD -- EASILY
(for windows users)
1 - Start menu
2 - Go to Computer - OS ( C:) - Users - "Your Name"
3 - You should see here - the folders you need - Creative Cloud Files - and also - My Docs, My Pics, etc -- The app will not allow this task - windows will
4 - Right click on the source folder - (Pics, docs)
5 - Select copy
6 - Right click on Creative Cloud Files
7 - Select Paste
This will transfer all files in that library to the Adobe Cloud folder and allow them to be synced to the cloud
Hopefully this will save some folks the Head - desks it caused me.

Is Creative Cloud storage a good solution if multiple people have to work on a file?

I am trying to use Creative Cloud storage so that, for instance, a colleague can open an inDesign file from their own workstation, make some simple text edits, and re-save it.
If everyone involved has desktop syncing, is this a workable way to use Creative Cloud Storage? Does syncing work so that the Could Storage would update my local version? Or would I have to download the latest version each time, then work on it, then re-sync?
If this isn't a good way to go about things, does anyone have a better suggestion?
Thank you.

Hi Callofthegame,
One could share a file with others, but each user would have their own copy for their account (which they could in turn share back to others if they wanted). So it wouldn't be a single instance of the file being edited by multiple individuals. Adobe Drive might be closer to what you are looking for - http://www.adobe.com/products/adobedrive.html?promoid=JIKTG
Hope that helps,
- Dave

How to store pictures in the cloud storage

Can you store pictures in the cloud service? What would the cost be and if at all possible or is it only for music..Thanks...

jofromflorida wrote:
Jason, is there a way to store the photos into a permanent cloud storage and keep them there? I guess, something like the itunes music, where apple saves all of your music....Thank you for the site, which has helped me considerably to understand what it is all about...Ciao, Jo
Jo, not that I'm aware of as an offering from Apple. While the photo stream can serve that purpose for a finite period of time (it's a rolling 1,000) if you're looking for web/cloud hosting or something similar to the galleries feature that .Mac/MobileMe offered you'll need to seek it elsewhere. The good news, there are numerous cloud storage services out there most of which offer free storage ranging between 2GB and 5GB.
I personally use Dropbox.com for photo galleries and cloud storage/file sharing. But there's several to pick from and all of them are quite good.

100 GB cloud storage??

Hello, we have two licenses creative cloud for teams and that allows us to have 100 GB of cloud storage per license. What type of storage is concerned? Can we share video or image files with clients? Is it a type FTP storage? How can we do it? The information we have found about it's confusing and does not resolve our doubts.
Thank you very much.
Regards

Sharing is restricted for a few file types such as audio, video, fonts, and executable files. For example, you’ll be unable to share files with the following extensions: aac, dfont, eot, m4a, mp3, mp4, otf, pfa, pfb, ttc, ttf, woff, exe, and dll. Sharing of these files is restricted for copyright and security reasons.
You can refer to : http://www.adobe.com/in/products/creativecloud/faq.html#storage-services for further clarifications.
Cheers,
Kartikay Sharma

Staying Safe and Secure With Verizon's Premium Tech Support, Online Security, Cloud Storage Solution

NEW YORK – No one wants to worry about online threats or how and where to store their many files. A new solution from Verizon will ease these concerns.
The Security, Support & Storage Bundle provides Verizon small-business and residential customers with comprehensive protection from viruses and malware on many connected devices; premium tech support to help keep customers’ technology running smoothly; and cloud storage for files, videos, photos and more.

All I have to say about that is, "People fear what they do not know." Everyone has a comfort zone. Some people's comfort zone is larger than others, or encompasses different aspects of life. Most Windows users aren't comfortable with Mac or Unix operating systems. Most English speakers aren't comfortable with foreign languages. Most two-year-olds aren't comfortable with spinach.
C'est la vie.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.
"All knowledge is worth having."

We do not want to use cloud storage due to security concerns

Hi all,
I work for a government entity and we have to buy new adobe products.
We need to find a way to properly disable cloud storage so that our users do not upload sensitive information to servers outside our organization.
We are very serious about this and we need to find a solution.
I find it strange that adobe has not set up their software for such concerns.
Any info is appreciated.
thanks

that is not a proper answer.
Adobe is forcing people into their way of doing things. I am sure that a lot of entities and companies do not want to have their info floating on servers outside their systems and for some its law actually.... so adobe needs to do their part in helping people use their product within reasonable limits for both sides.
that answer was of no help at all.

HT4847 About cloud storage extend

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