HT4854 I puchased Lion in 2011 but no lnger see it in my App Store Purchases. How can I reinstate it?

I puchased Lion in 2011 but no lnger see it in my App Store Purchases. How can I reinstate it?

Thanks that helped me get it back in my list! I have also just found out that software can be re-downloaded (for example Lion is no longer formally available in the App Store) by clicking on the "purchased" button while holding down "alt". This worked for my Lion software today.

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HT1338 im on osx snow leopard but the lion is no longer available on app store. How can i still upgrade to lion? my computer by the way is not compatible with mountain lion. thanks

im on osx snow leopard but the lion is no longer available on app store. How can i still upgrade to lion? my computer by the way is not compatible with mountain lion. thanks

Hello royalaqua,
I do think you should ask yourself if upgrading to Lion is the right course to take.
Snow Leopard is an excellent OS and Lion has literally been frozen out after barely a year. Remember too that some of your apps may not work with Lion (those that have Rosetta, for example) so that could mean more new purchases. Plus you may need to uprate your RAM too.

In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.

In 6/2009 I bought iWork Family pack and have used it on two computers. Now I want to download iWork to my iMac but there is no way via the App store. How do I install the iWork bundle I paid for.i

As of a minute ago you can still download the trial at this link. Note: clicking the link will automatically start the download.

HT4059 I lived in Hong Kong. I have Hong Kong iTunes account. But now I want to buy apps in us apps store. How can I do?

Dear sir,
I lived in Hong Kong. I have Hong Kong iTunes account. But now I want to buy apps in us apps store. How can I do?
Thanks

You can only buy content from your own country's store - to be able to buy from another country's store you need a valid billing address in that country and be in that country when buying from it

I forgot my iPod's password and then restore it. but I lost all the pictures and apps in it. how can I get them back?

I forgot my iPod's password and then restore it. but I lost all the pictures and apps in it. how can I get them back?
I need help please.
thank you

The backup does not include synced media like apps and music. You can redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If you used PhotoStream get them from your stream. See:
iOS: Importing personal photos and videos from iOS devices to your computer

HT4718 By mistake, I delete OS X lion from my MAC app store "purchases" how could I get it back?

By mistake, I delete OS X lion from my MAC app store "purchases" how could I get it back.?

Did you see these threads in the forum?
https://discussions.apple.com/message/18287573#18287573
https://discussions.apple.com/message/17573559#17573559

I purchased my macbook pro with Lion pre-installed. However its not showing as "installed" from the app store. How can I re-install?

As the title says, I just bought my macbook pro. I'd like to reinstall Lion. However its not showing as "installed" in my app store? So How can I reinstall it?

No. Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Terminal in the page that opens.
Drag or copy — do not type — the following line into the Terminal window, then press return:
diskutil list
Post any lines of output that appear below what you entered — the text, please, not a screenshot.

I have store credit in iTunes but want to buy an app for my mac from the App Store. How can i use the store credit?

So i redeemed an Apple gift card worth £70 to my itunes account but i want to use it in the App Store to pay towards Logic Pro X. I can't find a way to transfer the credit, or find any evidence that its spendable in the app store.
Has anyone had the same problem?

When you purchase iTunes content, the balance from your gift card will be deducted automatically.
You can check the balance of a redeemed card here > Account Home - Apple Store

I update my 3G iphone to the ISO 5.0 and now I lost all the music that I had downloaded from my CD's but i still have the muisc that i had purchased. how can i get my CD music on my phone?

I updated my 3g iphone to the ISO 5.0 & now i lost all the music that I had downloaded from CD's, but all the music i purchased is still there. How can I get my CD music back on my phone?

for purchases from the iTunes store do this:
connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
for everything else check out this post by Zevoneer.

I just bought a pro with retina and I was told mountain lion was included, but it is 19.99 on the app store

How long of a wait until some notification? Am I missing something?

See below.
http://www.apple.com/osx/uptodate/

TS1702 I downloaded a free Merriam-Webster dictionary app for use on my iphone 5. I thought I executed the steps to download it properly...I do see it in my App Store 'purchased' list, but I don't see it actually activated and ready for use anywhere...he

I downloaded a free Merriam-Webster Dictionary app for use on my iphone 5. I thought I followed the download process properly, but cannot see that the app is launched on my phone. I have checked my phone for 'updates' and the app is listed among the ones I have purchased. I clicked on it and it began installing, however, it still has not launched. I get a message screen to sign in with my Apple ID, which I tried, and I get the message that I have purchased this app and it will download. When I try to sign in, I get the message that it can't connect to the itunes store and to retry. I've done that several times without any luck...not sure where else to look for the 'working' app. I did try re-booting the phone...even did a 'hard reset' to no avail...help?

Anything* >.<

HT1947 Changed my apple I'd on iPad and apple tv,but it will not change on the app store. Now can't buy or upgrade apps. Need to change it on the app store also??????

Changed my apple I'd (added email address). Now every time I pull up the apps to upgrade it shows my old I'd and I can't access any upgrades. I can buy new apps with my new I'd but I still can't upgrade any of my present (already purchased)apps

Content purchased with an Apple ID are permanently tied to that Apple ID.
Did you change the email address or create a new one?
If the former, simply sign out and sign back in with the correct credentials.
If the later, simply provide the password for the correct account.

HT4798 My password for the apple Id is somehow incorrect. But I try the same password on my iPhone App Store. How can I reset password using apple id?

I tried to reset my password using apple Id method, but the password I typed is incorrect. I'm sure that that's the right password because I use that ID for downloading apps from my iPhone every time. So what's wrong? That's my only way I can reset my password because I forgot my master password.:(
HELP HELP HELP

Hi Davehov,
What iOS is the phone running? If it is iOS 7, then as ramzee209 indicated, you must contact the seller to get any further.
If it is running an earlier iOS, you can hook it up to the computer where you iTunes library is located, and restore it:
Place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Cheers,
GB

My mac air 2011 was stolen, but luckily i got it back. The one who stole it had been using it, so i erased both HD drives. Now it cant get lion x installed because it is not available in the App store. What to do ?

My mac air 2011 was stolen, but luckily i got it back. The one who stole it had been using it, so i erased both HD drives. Now it cant get lion x installed because it is not available in the App store. What to do ?

You may order Lion from the Apple Online store:
http://store.apple.com/us/product/D6106Z/A/os-x-lion
Ciao.

I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages"

I just downloaded Mountain Lion and everything is working great. But i keep getting an error in the app store and i can't download 'Pages' or any other apps. I keep getting an "error" and it says credit card processing is temporarily unavailable......help

Try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Launch the App Store. See if that made a difference...

HT4854 I puchased Lion in 2011 but no lnger see it in my App Store Purchases. How can I reinstate it?

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