HT4859 I CHANGED THE EMAIL ON MY ITUNES AND IT IS NO LONGER BACKING UP BECAUSE IT WANTS THE OLD EMAIL, WHICH I NO LONGER HAVE ACCESS TOO.
I changed the email to my itunes and now my cloud is stuck on the old email which I no longer have access.
To change your iCloud account to a new Apple ID, go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPad. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
This will not move your photo stream, however. If you have photos in photo stream that aren't in your camera roll and you haven't backed up anywhere else you will need to save these before deleting the account. To do this, open your photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos to select them, tap Share, then tap Save to Camera Roll. You can then delete the iCloud account and your photos will stay in your camera roll.
Similar Messages
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I bought a new touch and tried to plug it into my pc. itunes said I need the 10.5 version with new ipod. I downloaded the latest version and when I try to install it to my pc it gives me the message that it can not remove the old version and contact tech support. Please help.
A window pops up when I try to install that says the old version of itunes can not be removed contact tech support. Then another window pops up that says the feature you ar trying to use is on a network resource that is unavailable.
perfect, thanks.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunesentries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
i had icloud in my itunes program and i think i accidentally deleted it when a message prompt popped up, how can i get it back because when i download music from my iphone it is not going to the cloud or downloading into my itunes upon opening the program!!!! very frustrated..............
There is nothing that you can do to get rid of the balance on your own. Contact iTunes Store Support and seek their assistance. I believe that they can reset your balance for you.
https://expresslane.apple.com/Issues.action -
I just loaded the latest version of itunes and now I cannot sync my notes from Outlook 2010 to my iphone. Notes no longer appears under the advanced section of the info tab. Since I have not had luck syncing in the cloud I always check the boxes and tell the sync to sync from my computer to my phone. Does anyone know how to get this to work.
When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod -
I now have the newest version of iTunes. My iPad is up-to-date as well. When I plug in the USB to my computer, it makes the proper sound, but I do not see the device identified in iTunes and therefore cannot sync it. Instead, it opens to the file location for my iPad. How do I connect iTunes to my iPad? It was working perfectly before I updated iTunes.
See the tt2 user tips for help:Troubleshooting issues with iTunes for Windows updates
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I changed my Apple ID on iTunes and on the iPhone 4. When I try to "Update All" the old Apple ID shows up (I no longer have access to that email address). How do I update those apps?
Apps are DRM protected and tied to the account used to originally obtain them. They cannot be transferred to another iTunes account nor updated using another iTunes account. Only the account used to obtain them can be used to update them. You can contact iTunes support, explain the situation & ask that they add these apps to the download queue of your new account:
http://www.apple.com/support/itunes/contact.html -
My email (sign-in) and password for iTunes is different than my email (sign-in) and password for iCloud. How do I change my sign in and password so they are the same for both iTunes and iCloud without losing my iTunes content?
Hey Lakedrive442,
It sounds like you have changed your Apple ID which you use with iTunes. If so there are several places you may need to update it as outlined in this article.
Apple ID: What to do after you change your Apple ID - Apple Support
Of course some might not apply, but many might.
Thank you for thinking of Apple Support Communities for your support needs.
Nubz -
I changed my email address for itunes and the app store and when I try to down load a new app, my old email address appears and I cannot down load the app--any help
When you change the primary email address on your account you may need to then log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in with the updated version of the account so as to 'refresh' the account on it
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How do I change an iCloud account using an old email address I no long have access too?
Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I have changed my email address in iTunes and my password but when I want to purchase a movie on my Apple tv it still shows my old email address?
Hi katefromne,
You can reset all of your settings for the Apple TV, which includes your account information:
The information is on page 31 of the Apple TV User Guide
manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf
You can reset all of the settings on your Apple TV to factory values.
Important: This requires you to reenter all of your network and account
information.
To reset all settings:
Choose Settings > General > Reset > Reset All Settings.
The following site will provide all of the information you need to know about your Apple ID:
Apple - Support - Apple ID
I hope this information helps ...
- Judy -
Due to problems with my original email I changed my apple id email and password months ago. Suddenly it is reverting to my old email. How do I get it to totally forget the original? I have iPhone, iPad and MacBook Pro.
Hey 1Jerry,
Thanks for the question. You'll want to delete and re-add your iCloud account (utilizing the new Apple ID address). When prompted, opt to keep as much information on your device as possible. The following article provides information on how to do so:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, tap Settings > iCloud, then at the bottom of the screen, tap Delete Account.
Thanks,
Matt M. -
I downloaded the new version of itunes and it changed my path. I have over 10,000 songs in 100's of play list. This is the third time it has happened. It is putting file://localhost in front front of the path. Does anyone know why and has a solution RJ
Hello there, RJ Quick.
I've located the following Knowledge Base article that might be the information you're looking for:
iTunes 11 for Mac: Change where your iTunes files are stored
http://support.apple.com/kb/PH12165
The following section may be of help:
Change where imported files are stored
Choose iTunes > Preferences and click Advanced.
Click Change and select a new location for your files.From now on, new songs and other items you import will be stored in the new location. Songs you’ve already imported stay in their current location.To go back to storing imported files in the iTunes folder, choose iTunes > Preferences, click Advanced, and click Reset.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Im traveling abroad and while I have refused the IOS7 upgrade my iPad is now lock. The display only reflecting iTunes and the USB cable images. Now I can not access my photos and or my email. Anyway I can reset without connecting to my computer?
penny175 wrote:
Anyway I can reset without connecting to my computer?
No. Not without access to a computer running iTunes. You do want to use your own computer so that you can restore from your backup and sync your own content back from iTunes. -
just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed
It is working now. I no longer get the message about the item not being available in the US and I can access the store.
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I'm trying to get access to a very old AppleID, but I don't have access to the email associated with the account anymore and it's saying my birthday is wrong. Can someone help?!
If you can't get the account's password reset via http://appleid.aple.com then try contacting Support in your country, they should (after they've confirmed your id and that it's your account) be able to reset it for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
After it's been reset change the primary email address on the account to be an address that you have access to : Change your Apple ID.
And check/correct the date of birth on the account (select the Password And Security section on the account on http://appleid.apple.com, answer the security questions, and on the next screen the DoB should show).
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