HT4972 Hi I can't update my iOS to 6.0 I have 5.0 at the min the very first iPad and now all the new apps need 6.0
Can't update my iPad I have the iOS 5.1.1. Need to update to 6.0
I'm sorry, iPad first gens can only go to 5.1.1. They cannot run 6 or above
Similar Messages
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This is really frustrating, I've been trying to get my songs back for hours
When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
my kid brother entered the wrong pin on my ipad and now it is disabled and i was told to connect tt itunes for restore but every time i do that it tells me to update the ios but i have downloaded the new ios 7 on my ipad 2 and i also have the soft copy of the ios on my windows pc. please how can i reload my ipad
Try using recovery mode
Recovery mode - Support - Apple -
I downloaded IOS 5 and now all of my apps are gone, how can I get them back?
I downloaded IOS 5 and now all of my apps are gone, how can I get them back?
You can get iTunes purchases back by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
For other items you need to get them from whee yuo got them the first time.
The iPod backup that iTunes makes does not include synced mediai like apps and music. If those ore not in the iTunes library on the computer on which you performed the update they are lost. -
Updated ipod touch to ios 6.1 and now all the videos in playlists are not shown. What to do??
Updated ipod touch to ios 6.1 and now all the videos in playlists are not shown. What to do??
Thanks !
The only thing I didn't do right is that I didn't Erase all content from iPod... I did it from iTunes...
Technique worked for me ! -
Uptated to iOS 5 on my ipad2 and now all of my apps that weren't preinstalled on the iPad crash immediately after opening. I already tried restarting the ipad and that didn't work. I really don't want to have to do this with 100+ apps. Or sit through a complete restore...
Try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
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I have just updated my iPad and now cannot access any apps as they just close down straight away. Any ideas why and how to solve?
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
I've also seen it suggested that people try downloading a free app from the store onto the iPad (as that seems to reset something), and then re-try the apps - the free app can then be deleted. -
I just reset my apple ID password and now all the imap folders in Apple Mail are greyed out. I can see the contents, but I don't get whay the folders are all greyed out. Can anyone help? Sorry for the long title on this message...
Assuming this is an iCloud mail account, sign out of iCloud in its preference pane, then sign back in with the new password.
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so i have some open work from the night before on my computer and left it on, closed the top, the computer restarted it's self and lost all the work to what was added.....where can i find it....was it auto saved?
If the application supported auto-save, yes, if not, then no.
If you were creating a mail message, it might be in the drafts folder of the e-mail program.
What evidence do you have the computer restarted itself? Did the Apple logo come up? -
I updated my itouch and now all of my apps are gone
I have updated my itouch to version 4.2 and now all of my apps are gone. I have sync'ed the ipod to my pc, but my apps didn't show back up on my itouch. Any help would be greatly appreciated.
It is possible that you accidently pressed 'restore' and not 'update' in which case the iPod Touch was restored to original software and the apps were not synced back on as you probably did not restore from backup (if you had a backup). Make sure that iTunes thinks it should sync apps as trrlightning suggested, and check to see if you are able to download apps onto the device wirelessly using the App Store App.
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I just updated my iPhone 4s to IOS 7 and now all my icons for apps I had previously downloaded B4 the upgrade dont show on my home screen,does anyone know what happen and how I can get the icons back on my screen??
Apps are in iTunes, are not part of the backup and when you updated the phone, you need to sync that content back.
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Updated iPod touch and now all the songs are gone.
So I decided to update my iPod touch to iOS 5, and it took a good 13 hours for it to "back up." So I let it happen and I set it up and all again, and I turn it on and everything is gone. So I go to iCloud and back up on my device and all my apps and pictures came back. However, my music was still gone. But when I plug my iPod in and go to iTunes, ALL of my music is in the music tab under my device, and it all plays perfectly! So pretty much, all my music is shown on iTunes under my device, yet no music is on my actual device. I'm in a dilemma because I don't have all the music I had on my iPod in my iTunes library. Also, when I try to add songs to my iPod, it's not working at all. Any help would be greatly appreciated.
Non-iTunes purchased media is not included in your iCloud backup and no synced media like apps and music are in a backup that iTunes makes on your computer. If you subscribed to iTunes Match you can get those back through Match.
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I just finished this new update- it took a total of 7 hours to finally finish. Now all my pictures, apps, notes, messages, EVERYTHING, from June 2013 to present is GONE. How/Can I get this all back?!?!?!
Hello akburk08,
Thanks for using Apple Support Communities.
I'm sorry to hear about the issues with updating your iPhone. Please refer to the following article and follow the instructions for restoring from a backup.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Take care,
Alex H. -
I downloaded the last update on my iPad and now I can not download from the apple store or iTunes. I just sits there and continues to act like it will but nothing happens. And then it times out and goes back to home screen. Have a 32 so have have plenty of room.
What would you advice I do? I purchased this iPad in dec 2013.Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again. -
i got a new phone last week and now I can't access my music. My mrs was using the same email address but different password, and now all I can access is the kids games
If by 'My mrs was using the same email address but different password' you are referring to iTunes accounts, then the primary email address on an iTunes account has to be unique - there can't be multiple accounts with the same email address.
And the music was purchased from iTunes, it's not music that was copied from CDs or bought from other sites ?
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