HT4972 my i phone 4 s is stuck on the itune and charger pic and wont cut off or on what can i do to fix it?
how can i fix this? just got this phone yesterday. got a text saying that a new update was ready, so i clicked it and now my phone is stuck on the itune and charger pic
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
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No problem, glad to help!
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I've tried upgrading my iPhone 4S using iTunes 12.01.26 on 4 different computers at home and at the office:
Macbook Air - OS X version 10.7.5
Macbook Pro - OS X Yosemite
2 PCs running Windows 7 Professional
iTunes downloaded the installer and the installation process seemed to get 90% complete before showing the error, "The iPhone, "iPhone" could not be updated. An unknown error occurred (6)."
The phone is now stuck on the red iTunes logo screen:
How can I get it out of this mode?
I've tried holding the power button and home buttons down for ten seconds, then letting go of the power button, but keeping the home button down for another 10 seconds. I've also tried Reiboot, Wondershare Dr. Fone in desperation to try to get the phone out of this mode. Nothing seems to fix it.
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Just doublechecking. Have you worked through the 1603-specific instructions from the following document?
[Update and restore alert messages on iPhone and iPod touch|http://support.apple.com/kb/TS1275] -
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Hi Petesmith643,
Welcome to the Apple Support Communities!
It sounds like your device is in recovery mode. I understand you would like to back it up before updating to iOS 8.1 but cannot because you are in recovery mode. I would first suggest restarting your device to exit recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Cheers,
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The phone screen is stuck on the loading screen constantly
the phone screen is stuck on the loading screen constantly
Hi
have a look at this uses replys, it worked fro me
https://discussions.apple.com/people/wjosten -
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http://support.apple.com/kb/HT1808
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I am trying to update my phone and it is stuck on the itunes stage
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I have the same problem. Did you get a solution?
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Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
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It used to show the iTunes and USB but now it's just the Apple Logo, and no matter what I do, it won't show the device on my iTunes. What is wrong with it and what should I do?Try Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
Help...tried to update my iphone4 to ios7, but my phone is now stuck on the "connect to itunes" screen...when connected to itunes via usb, it does nothing. My phone is stuck...HELP...!!!
Hello there, johnshaft357.
The following Knowledge Base article should provide some assistance with your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
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