HT4993 My iphone is frozen on a screen that says Itunes with a pic of a charger. This was after i accepted the system update...what do i do

My Iphone 4 is frozen. It told me I had a system update. When i clicked on the system update it froze on a screen with an ITunes circle and a picture of a phone charger. I've tried turning it off and on, I tried to reset it, Sprint has tried to reset it. What do I do

The device sounds as if it is recovery mode. Check the instructions in this support document. http://support.apple.com/kb/HT1808

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My iphone is frozen on a screen that is displaying a plug and an itunes icon. I need my phone to work now. Im on call and not at phone. Please help asap

My iphone is frozen on a screen that is displaying a plug and an itunes icon. I need my phone to work now. Im on call and not at phone. Please help asap

you need to connect your phone to iTunes. No way around it.

My iPhone 4s has suddenly stopped making a noise to tell me new emails have arrived, this was after an ugrade to IOS 7.1.2. It worked fine before and I didnt change anything but it just stopped dinging. I have checked Settings-Sounds

My iPhone 4s has suddenly stopped making a noise to tell me new emails have arrived, this was after an ugrade to IOS 7.1.2.
It worked fine before and I didnt change anything but it just stopped dinging when I got a new email.
I have checked Settings-Sounds & Settings-Notification Centre and everything looks fine.
It worked ok a couple of weeks ago but not after the latest update - anyone know why?

Thanks Lawrence
I omitted to say that it only occurs when the screen is locked - if I'm looking at something on my phone when an sms or email arrives, the phone 'notifies' me with a sound but doesnt do it when its screen is locked. Email messages and sms's (texts) still arrive but I get no sound to tell me they have.
The MUTE swith is in the correct place and I have tried resetting the phone with the Home and Sleep buttons several times, still to no avail.
I have noticed on the forums that many people are suffering or have suffered the same problem but Apple are never forthcoming, of course,

When I take a photo it won't let me review it. It takes me to a screen that says no photo's or video's in this album. I just got it the I Phone 5, what button do I need to set up?

When I take a photo it won't let me review it. It takes me to a screen that says no photo's or video's in this album. I just got it the I Phone 5, what button do I need to set up?

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LN

My iTunes on my windows 7 pc works. However, when I try to get to the iTunes store it only loads halfway but the screen only says iTunes store. How do I fix this?

My iTunes store works on my windows 7 pc. However when I click on the iTunes store it only loads halfway and the screen just says iTunes store. How do I fix this?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

HT4623 my iPhone 5 doesnt want to activate after i installed the new update. what should i do?

my iPhone 5 doesnt want to activate after i installed the new update. what should i do?

The authentication/activation servers are being hammered today due to iOS7. Wait.

HT4623 my i phone is frozen with A SCREEN THAT SAYS ITUNES AND AN ARROW

help my i phone is frozen wont reset screen is itunes ixcon with arrow and port on bottm

its not frozen this is as far as the screen goes. if you plug it in it will say it recognizes a device in recovery mode you most restore before it can be use in itunes again

HT1414 I have the iPhone 4s. I have tried restoring my phone and cleaning out the ports, but I still cannot hear music or my videos playing. This happened after I did the last update on my phone. Is there anything else I can do? This is really irritating.

I have the 4s. I have recently restored my settings and cleaned out the ports. I still cannot hear my audio for music or videos. My volume on the side of the phone does not work either. Everything workds in the setting menu. It is not a speaker issue because the ringtone works when people are calling and I can listen to the different ringtones as well. My notifications and text message audio does not work. My phone does not say that it is on a dock. When I try listening to music, the volume adjustment appears, but it is gray and unusable. Everything works when headphones are in plugged in and when it is on the dock. This started with the last iPhone update. What else can I do... this is becoming very frustrating.

Hi shanny202.
Really strange problem you have there. I have a few questions though.
Please try again and try to make the phone as a new without restoringen with you iCloud-data or backup-data from iTunes. Maybe it is something wrong with the data (strange).
Anyway, i think you should call Apple Support or visit an Apple Store, don't forgot to make a Genius Bar reservation.
You locate the nearest Apple Store here: http://www.apple.com/retail/storelist/
And here is Apples phone numbers around the world for support: http://support.apple.com/kb/HE57

I bought a used ipod touch that had 2200 bad songs. Unfortunately I decided to try to delete them before I started buying music. It deleted EVERYTHING. Help!! I'm looking at a screen that says itunes and nothing else.

I bought a used ipod touch that had 2200 bad songs. Unfortunately I decided to delete them before I started purchasing music. EVERYTHING was deleted. The screen is blank except for the itunes emblem. Help!

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab.

I keep getting a screen that says firefox exe has encountered and needs to close. If I restore the session I get the same message. These are sites I frequent regularly. How do I fix the problem and more to the point, what is the problem?

This problem started when I reinstalled my operating system and reloaded my programs. Until this point I was having no problems.

Looking to find the problem, I tried using safe mode to find a solution and found that in safe mode I did not encounter any error messages. I have no idea what is happening but I now can get to sites with no problem. Does any one know why?

I phone frozen Can anyone help, my iphone is frozen with a screen that shows Itunes logo an arrow and USB cable. Tried to reset, Apple screen comes up, the itunes screen, then shuts off and starts over again. Any ideas, this happened while updating.

Help my iphone is frozen in a screen with iphone logo and usb cable. Happened while I was updatting.

plug it in youre computer and hold the power button and the home button for 30 seconds and then it should have a blck sctreen then press the on button for 15 seconds and an apple logo shoul appear. please answer my problem.

My iphone 5 is screen is frozen on Itunes with a pic of connect to itunes how do I unfreeze my phone

My iphone 5 screen is frozen. I was upgrading it and it has frozen on itunes with a pic to connect it? Can't do anything with it! HELP

Your Phone is in Recovery Mode... it is too late to save anything...
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download

My iphone is frozen since I tried upgrading on itunes

my iphone is frozen on a screen with an apple and a bar under it since I tried to upgrade with itunes. How do i get it to work again?

Put your iPhone into the recovery mode and try to update it again, to do so follow these steps:
Step One
Open iTunes and connect the iPhone to your Mac.
Step Two
Press and hold the Home button and the Sleep/Wake button at the same time.
Step Three
As soon as the screen goes black release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.
The iPhone will look like this:

My iphone keep freezin on a screen that has the itunes circle with the usb cord on it what do i do

what do i do when my iphone is stuck on a screen that has the itunes circle on it and a picture of the usb cord connection on it it is just frozen

You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape.

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze

I was synching my iphone 4 and unplugged it. It's now stuck on a screen that has the chord and the music note that says itunes under it. I have tried to reboot and have even cancelled my last synching process. My phone is froze. I need help.

You probably have to go through a restore of the phone.
Plug the phone in and launch iTunes, then select your phone from the left side of the menu.
There will be an option to restore the phone and click that button.
That will erase and restore the phone. After it's done, it will ask you to restore from a recent backup, and you can choose to go ahead and restore.
You should be back up and running from there, but may have to do some minor tweeks to get yourself back up exactly as you left off. Some things like your visual voicemail password and email passwords may have to be entered again, but you'll be in good shape.

HT4993 My iphone is frozen on a screen that says Itunes with a pic of a charger. This was after i accepted the system update...what do i do

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