HT5035 I have an $15.00 balance on my itunes account.How do I get in the account to use it?thanks

I have a $15.00 balance on a gift card.How do I retreive it and use it?
<Email Edited by Host>

Welcome to the Apple Community.
Use the redeem option in the top right corner of the store window.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.

Similar Messages

I have a dollar amount balance on my itunes account... can i use this to purchase apps for my MacBook Pro?

I have a dollar amount balance on my itunes account... can i use this to purchase apps for my MacBook Pro?

You should be able to. As long as you are signed in to the same AppleID that has an available balance. The services are linked.

HT4759 Why don't i have an icon in my icloud for itunes and how do i get one?

Why ndon't I have an icon for itunes in my icloud and how do I get one?

If you mean iTunes in the Cloud, this is totally separate from your iCloud account. There isn't an iCloud, but it allows you to download certain previously purchased media from the iTunes and App stores, as explained here: http://support.apple.com/kb/ht2519.

I have recently upgraded to the iPhone 4 I have lost two hundred purchased songs off iTunes now how do I get them back?

Please can you help me to get my songs back. I have no access to the computer I backed them up on. Obviously I have purchased alot of songs therefore would appreciate it if I could get them back.
Thanks

All iTunes content on your iPhone - all music, movies, tv shows, and apps should be in your iTunes library on your computer - the computer used for syncing your iPhone with, and your iTunes library should be included with your computer's backup along with all other important data.
You get the songs back with the computer where the songs are located with your iTunes library.
If the computer is no longer available or accessible and you didn't include your iTunes library with your computer's backup, your purchased songs are gone - unless the songs purchased from the iTunes store are available on a previous iPhone that is available and working.

I am using MacBook Pro and running 10.8.4. iTunes version 11.0.4. Several of the cd's i have imported recently have been split into multiple albums by ITunes. How do I bring all the bonus tracks together with the original album?

I am using a MacBook Pro and running 10.8.4. iTunes version 11.0.4. Several of the cd's i have imported recently have been split into multiple albums by iTunes where it has identified bonus tracks. How do I bring all the bonus tracks together with the original album?

Hello there, Fineshot.
The following Knowledge Base article might provide some information that should help you resolve the issue you're having:
Why aren't songs with the same album art grouped together?
http://support.apple.com/kb/TS1468
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

I have a really old ipod and do not have a credit card for my apple ID. How do I get past doing so without using apps, since I have an ipod where you cannot download apps.

I am trying to create a new apple ID. And I do not yet have a credit card. So I would like to know how I can make this apple ID without having to worry about having credit card information. My ipod is the big one where you cannot even download apps onto it yet. Please help.

You don't need an Apple ID to use a "classic" iPod. You only need a computer (Mac or PC) that can run iTunes. If your iPod is older, your computer does not even need to run the latest version of iTunes. You can add songs to your iTunes library from music CDs, and song files you have already. Then sync the iPod to that iTunes library.
An Apple ID only comes into play, if you want to buy and download songs (and other media) from the iTunes Store. This document describes how to create an Apple ID without a credit card
Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Support

I have 2 copies of songs on my itunes library how do i easily delete the second copy?

hi,i have 2to 3 copies of songs on my computer itunes library,what is the easiest way of deleting excess copies of songs?

When connected to your computer's iTunes, select the iPad 'device' on the left-hand side of iTunes, and then on the right-hand side on its films/movies tab just select the films that you want to sync and then click the Sync button at the bottom.

I have downloading music screen , but it says store busy can not connect. I have itunes cards and can not get to the store to use them. help me please tried all weekend got first ipod and can not put anything on it yet. hel p

WILL SOMEONE HELP ME PLEASE I GOT A EMAIL STATING EVERYTHING LOOKED FINE FROM ITUNES END, BUT I CAN NOT USE AND SEE THE MUSIC FROM THE STORE/ HELP

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.

I have a balance on my itunes account that I want to use but it wants a code (because of a new phone), the card is gone. how do I use my balance?

I have a balance on my itunes account that I wan to use before it expires. I have a new computer and new iphone, so itunes wants a code from the back of the card. The card is long gone. How do I use my balance without this code?

As I said, some items cannot be purchased with an existing credit on an account no matter how much it is. It can only be purchased with a charge to a credit card.

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I see my balance

I have a balance on my ITunes account, but when I try to purchase music, it says my credit card will be charged. Why can't I use my current balance? and why does't it show up in the ITunes store account. It appears on my IPhone.

Well no, not from my experience. Last night, with a balance of about $42 in the iTunes store (several gift cards this summer) I purchased a 4.99 app - credit card was charged, not the balance in the iTunes store.
Barb

Question why has my balance on my itune account have totally disappeared when I have only been using it for less than a year? had still fair bit of money in it too. around $60

Question why has my balance on my itune account have totally disappeared when I have only been using it for less than a year? had still fair bit of money in it too. around $60

First, make sure you're logged into the iTunes Store using the account ID and password you set up, or used, when you redeemed your card/gift. If you are, try signing out of the account and back in.
If you're sure you are using the correct account and that you're signing in to the iTunes Store, and signing out and back in doesn't help, go to the Purchase History and review your purchases to make sure that you should indeed have a balance left. iTunes doesn't always refresh the balance it shows, so it's possible you spent the money and it just wasn't being reflected in the display. This display error can usually be corrected by logging out of the iTunes Store and then back in.
If you confirm that you should have balance left but the iTunes Store isn't showing it correctly, send a message to the iTunes Store customer service department through the contact form you'll find by selecting the most applicable section of their Support page (select the Contact Support link and follow the instructions) and explain the problem to them.
Good luck.

I need to change my region on the Itunes store, but it says i cant because i have an account balance of $0.05. How do I get rid of this?

I need to change my region on the Itunes store, but it says i cant because i have an account balance of $0.05. How do I get rid of this?

Click here and request assistance.
(68319)

HT5035 How do I get my remaining balance in my iTunes account?

How do I find the remaining balance in my iTunes account?

It would appear from the post that if there is a remaining balance then a vlaue will appear in the top header on the right side.
If this is true, what is missing in this GUI is something like a $0.00 value if there is no balance remaining.
All I see is a blank background with no content - which is not as useful.
Trying to confirm this myself as I am looking if I have a voucher balance.

I have a balance on my iTunes account but cannot make a purchase?

I have a balance on my iTunes account but cannot make a purchase? I have updated all software etc. but keep getting message to say I need to confirm my payment choice before I can make a purchase! Credit cards/debit card and one click are the options along with opportinity to redeem a gift card. Help please?? Thanks

Contact iTunes Support - http://apple.com/emea/support/itunes/contact.html - and ask them to clear your balance.
How to manage unused iTunes Gift Card and Gift Certificate balances

HT5035 Can I transfer a gift card balance from one itunes account to another?

Can I transfer a gift card balance from one itunes account to another?

iTunes Store Terms of Sale:
"Gift Certificates, iTunes Cards, Content Codes, and Allowances, in addition to unused balances, are not redeemable for cash and cannot be returned for a cash refund (except as required by law); exchanged; resold; used to purchase Gifts, Gift Certificates, or iTunes Cards; used to provide Allowances; used for purchases on the Apple Online Store; or used in Apple Retail Stores. Unused balances are not transferable."
http://www.apple.com/legal/itunes/ww

HT5035 I have an $15.00 balance on my itunes account.How do I get in the account to use it?thanks

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