HT5085 I want to cancel a tv show app that apparently charges me monthly. I've deleted the app but it still charges me
I have a kids tv show app on my phone that I was not aware that it charged monthly. It's been deleted from my phone and I need to know how to stop the charges.
Deleting an app won't stop its subscription, there are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
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How do I change the address that my iphone sends when i send mail. I have deleted the account but it still shows up as the account that will be replyed to if people hit reply.
Hey There I didn't need to change it as it shows my correct name in my icloud account. The problem is on my Mac where it still shows my Full name as my partners name.
For eg. if I send an email from "Mail" on mac and I use my icloud account then the name that shows up is my partners name when the email is received. If I send an email from the Icloud Mail box that I log into on my browser then the name that shows up when the email is received is my name which is correct.
When I go into preferences in "Mail" on my Mac to change my name, the name is ghosted out and doesn't allow me to change it ! ? It is here that it still show my partners name ? -
When I did my itunes match, there were some duplicated albums and songs in my library. I have gone back into my library from my computer, and deleted the duplicates. When I did so, itunes did not ask me if I wanted to delete them from the cloud. They are still showing up on my iphone as duplicates in the cloud. What can I do to get them from showing up in my iphone?
They are not on the iphone in the first place. It is just a setting that allows you to see the songs that are available in icloud, but not on your iphone. If you turn the setting to off, then you no longer see the songs that are in icloud, but NOT on your iphone.
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i logged onto itunes and went to MUSIC under library and no music came up. I know that i have music on my ipod though because it shows up on my ipod. I am trying to delete that music. How do i do this??
How you delete content from your iPod depends on how it is set up to sync with your iTunes library whether that be automatically or manually.
If it's automatically, you must reconfigure your settings so that the album you wish to remove is no longer configured to sync to your iPod. For example, if the Sync only checked songs and videos option is enabled from under the iPod's Summary tab, make sure all the tracks for this album do NOT have a tick mark next to them in your iPod. Then resync your iPod with iTunes.
Otherwise, if you manually manage your iPod's contents, you must manually remove content from it. You can do this by plugging your iPod in and clicking the small black triangle next to your iPod from under the Devices section in the left hand pane of iTunes. This will open up a submenu of content, so go ahead and click on Music. Locate the track or tracks you wish to delete. Highlight them and hit the Delete key or choose Edit -> Delete.
B-rock -
Want to cancel itunes account and no longer be charged on my credit card account. How can I do this ASAP?
How are they showing up on your account e.g. are they auto-renewing subscriptions that you haven't stopped : http://support.apple.com/kb/HT4098
Does anyone else have access to your account and/or devices that might be making them ?
If you can't work out where they are coming from then you could contact iTunes support and ask them for help (we are fellow users here on these forums) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If they aren't showing on your account's purchase history then you should also contact your card issuer. -
Is there a way to hide apps from the app store?
I don't want my kids to see those "free" apps that nag you to spend real money and download their other apps!
I can hide them from "purchased apps", but they still show up when browsing for new apps!
Is there a way to hide them so that my kids will never see them when looking for new apps?Not other than parental oversight. On the computer you can implement Parental Controls on a separate user account that they would use. You can then block certain websites. But you cannot do that on the iPad.
You could change your iTunes account such that they cannot access it in order to buy or download apps. -
Could someone please help me with this.
Yes I have been through the Adobe support, no help was had there though,
Email ID is <Removed by Moderator>
how do I find out what my order number is?
also from March until now I have been charged $24.99 whereas before had I
was only paying $14.99?
On the credit statement this is the number which is displayed: 044-207-3650
I just want to cancel my membership, with a refund as I have not had access
to the cloud for months now.
Laura. -
How do i up date my apps? i have 8 updates for apps but its still giving me my old username and wants my old password when i go to update. i have restored and everything works except when i go to update the apps. ican access all other info with new username and password. when i go to update the 8 apps that need to update it shows my old username and is askinf for old password.
- You have to sign into the account that purchased the app in order to update the app.
- If there are more than one app that needs updating and they were purchased by different accounts you have to update them one at a time until the remaining apps were purchased with one account.
- Also, if you changed your password you have to go to Settings>Store and sign out of the account and sign back in with the updated password. -
I deleted a contact, but they still show up in my text options to send. I would like to delete the contact from my texts too.
No don't restore your iphone. I've done that several times & it has never worked. -I still have deleted contacts in my iphone texts. *However if you do restore it you will not lose all your data, pics, text messages etc if you backup in iCloud. It restores back to original phone. Very nice :). Anyhowwww....
I JUST figured it out!! :))). Remove the contact from recents.
Start a text. You should see the deleted contact. All the way to the right of the name is a symbol. The symbol is a circle with "i" in the middle. Click that symbol then in red lettering click "remove from recents". -
Hi I do not want iTunes to open up automatically when I turn on my macbook pro. I tried going to System Preferences>Users and Groups>Login Items and then I took iTunes off the list but it still opens up automatically when I turn on my laptop. What should I do?
Hi r,
Make sure you close iTunes before shutdown. And you're quite welcome. -
I want to share Microsoft word from my desktop mac to my laptop but every timeIi try and do it, it says that it can't open because it is not supported by the software. I have tried several times and updated it on the mac but its still not working. Any ideas?
You need to install Office on the computer from the installer DVD or disc image you purchased.
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Restore the phone as new.
Load the content she wants on there. -
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I have just upgraded to 10.6.7, and was browing the App. Store, I selected a product by mistake and it started to download, I cancelled the download, but it still registers in my purchases list, have I purchased that appl.? and how can I cancel the purchase in my purchases list?
I think that as soon as you click "Buy" and type in your details, the iTunes server is alerted that you have bought the item, even if it hasn't downloaded. Your "purchased" list is based on your account and not your computer so I'm afraid even if you haven't completed the download, you will be charged for it (but if you do now download it, you won't be charged again). This also means that you can't remove items from the purchased list.
Glad to be of help (I hope),
Jonathan -
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