HT5312 Every time i try to buy something from the Itunes i cant because i most answer the security question but I don't remember my security question answer help plzzz, note: I can't call the apple support because I live in Saudi Arabi
Every time i try to buy something from the AppStore on my iPad or iPhone 4S i cant because i most answer the security question but I don't remember my security question answer, when I try to go change it from my Apple account he ask me the security questions agin and I don't know the answer help plzzz, note: I can't call the apple support because I live in Saudi Arabia
If you don't see the 'send reset info' button on the page where you can change them then I assume that you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account. As you won't be able to add one until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get the questions reset. You could try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
Similar Messages
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For some reason every time I try to buy something from the App Store I receive a message that says to contact apple support and I can't purchase anything what should I do?
iTunes Support -
http://www.apple.com/support/itunes/ -
It took my card when I first got the phone so I'm confused why it's not now
The security code is the three digit number on the back of your card.
If this doesnt work you will not be able to use that card.
Set your payment method to none and then you will be able to use your account again.
Regarding itunes gift cards, if your CC details are missing, incorrect or you can no longer use that card, this will block you from using the account for anything until you clear the credit card issue.
Set your payment method to none and then you will be able to use your account again. -
Every time I try and buy something on the App Store I am asked a sucerity question is there a way to stop them thanks
Yes, once you correctly answer them and verify your ID, the requests will stop until you make changes to teh account again.
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Why every time i try to get something from itunes store i can't?
every time i try to get something from itunes store it ask for password and after i tipe it it sais its imposibile to connect to itunes store,but when i try it on pc it works.And now i can't get anything on my ipod.what should i do?
Can't connect to the iTunes Store
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My mom dad and brother are on the same iTunes why isn't this happening to them?
Is this the first thing to pop up when you try to download something, or does the message come up because you cant get the password.
If you dont remember the password and security question try this article for help:
http://support.apple.com/kb/HT5312
If thats not the case, Theres not much I can do. Hope it works out. -
I think it might be because I purchase something with my moms credit card to buy an item from this app then I had got a visa gift card and purchase another item from the same app and then I seen I still had money on it so I purchase another item and it said contact apple store support to complete transaction. So here I am and need help please someone.
Click here and request assistance.
(79861) -
Every time i try to buy a song it asks me to verify my address and wont accept my billing information even when its correct. What do i do?
You can try this...
go to http://zip4.usps.com/zip4/welcome.jsp, enter your billing address, it will then show you how the USPS recognizes your address. Enter that address EXACTLY how it is shown on the USPS site into your itunes billing address info. -
I cannot Buy any products from my iPhoto 09. Every time I try to submit something, I get an error message - A connection could not be established at this time. There is nothing wrong at all with our internet connection, and I have been through all the suggestions on the Apple help page, and spent 2 hours on the phone this morning getting passed round various call centres. They claimed they had not heard of this problem before. I successfully purchased a calendar in Dec with no problems at all - so I just don't understand!
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
then boot into safe mode and try again
LN -
i have a problem in buying zynga poker chips, every time i try to buy chips they tell me contacts itunes support and the the purchase always failed, i contacted zynga but they told me that i have to contact itunes because they don't know the problem ?
P.S i always use my credit money from gift cards to buy anything from itunes or in apps - purchasing.
so what do u think should i do ?Have you tried contacting iTunes support : http://www.apple.com/support/itunes/contact/ ?
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Every time I try to buy a song, a message pops up stating "Your Apple ID has been disabled." That's it. Nothing else. I have changed and reset my email, password, security questions, and billing info. The message still pops up. I am just trying to buy some music. Any ideas?
Contact iTunes by:
Contact iTunes -
every time i try to buy anything an error box pops up that says my apple ID has expired and i try making a new one but it keeps telling me the same thing. i cant find an answer to my problem no mater what i do.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Every time I try to buy and app it says that I need apple support. I have checked restrictions and restarted my phone. What do I do?
Do as the error message states and contact Apple Support. If there is a problem
with your iTunes account, that problem must be resolved before you can download
anything.
Start here:
http://www.apple.com/support/itunes/contact/
or
https://getsupport.apple.com/Issues.action -
I am in Saudi and trying to download navigon middle east. Every time I try to buy the app it will show up, says waiting and disappears. How can I get around it and not get lost on these crazy roads?
I recently purchased a second hand new macbook air, although it was second hand to me the previous owner had never actually turned it on.
Something doesn't make sense here, though I'm not saying the previous owner is lying....
Time to send your serial # to iTS and let them see what's happening here.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I changed my email because I could not open my other one but every time I try to download something it asks for me to verify the other email can u please help me
i have the exact same problem and when i tried to contact apple support they didn't help me at all so i'm going to try one more time.
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