HT5312 i tried purchasing an in app thing but i need to kno security questions but i dont remember ever setting any how to i check them?
i tried purchasing an in app thing but i need to kno security questions but i dont remember ever setting any how to i check them?
Have you find out? I have same problem.....
Similar Messages
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im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991) -
I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I set up a Restrictions code on my daughters ipod touch. Now she is old enough to get more things, but I cant remember the code. How do I fix this?
- That is the only unless you have abackup made before the Restrictions were set up. In that case you can restore from backup.
- To save/transfer app data such as saved games see:
How to transfer game saves between iOS devices, without iTunes, and without jailbreaking | TUAW - The Unofficial Apple Weblog -
I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96639) -
I was trying to buy a song on iTunes, it asked me 2 security questions that I do not ever remember answering before. How do u get around these questions? Any help would be great. Very frustrating :(
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HE57 -
This usually wouldn't pose to be a problem, but I am a college freshman and I just redeemed my $100 giftcard to the app store. I am beyond frustrated and don't know what to do.
It is my first time making a purchase off of this Mac with this account, so it is asking me two security questions. It keeps asking me who my favorite and least favorite teachers were. I know for a fact that these are not the security questions I enabled, so I went in to change them again and logged out of everything. I logged back in and I was getting the same thing from the App store -- it was asking me questions I didn't enable. I've been locked out of my account for eight hours twice and all of my Mac's information is at home and not easily accessable to me, so I don't want to have to call and be asked for information I do not have.
What do I do? I need some crucial apps for classes that start in less than fourty-eight hours from now?
I have changed my appleID's information three times now: passwords, rescue email, and of course, my security questions. I am at my wits end and not pleased that I will possibly be losing $100!You've been hitten by Apple's recent SNAFU. I fear you are SoL until their pending investigation fiasco is over with.
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When trying to download an APP, it's requesting setup for answers to 3 security questions and it hangs up the iPad when clicking the drop down for the questions...any ideas?
Had to do a hard reboot on the iPad and we were able to get the questions to pop up. Now it's just slow downloading the apps.
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When I try to download a app from my new iPad and my iPhone 5 there are security questions that I may of forgot. But it works perfectly on my iPod . Is there any way to change the security passwords back to something I know ?
It seems to me this is craxy - I can play personal videos and put my pics up on the TV via wireless - but not things I bought through itunes. I guess I ahve to ask myself w hy I would want to keep buying things through itunes if I want to watch them on my TV> If I buy thorugh Amazon prime or netflix, I can watch in either place. SUrely Apple isn't that shortsighted?
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I need to avoid my security questions, i dont know the answers, i dont remember it, and i have 30dlls on my apple id that i cant use cause of the security block. help me, ive been unable to purchase anything for about a 7 months now
Go to https://iforgot.apple.com and follow the directions.
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I can't make a purchase unless I know my apple security answers so what do I do nos
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100284) -
Does anyone know what the issue is and how to fix it?
Answered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere. -
Any help would be great!~
You need to follow log in with your Apple ID and password. If you can't do that you will have to contact Apple Security, convince them that you are you, and have them reset your account. http://expresslane.apple.com.
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I try restoring backup on my iphone, and it won't let me until I enter a password. I don't ever remember setting up a password, however I tried every password I would have done, and it still doesn't work. I even tried unistalling itunes and re-installing it, and that didn't work either. Any suggestions?
Encrypted backups are very secure.
Try every possible password you can think of. Try simply leaving the field blank also.
iTunes: About iOS backups
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
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