HT5312 reset security answers

Hi, could you please help me to reset my security answers? Btw, (forget your answers? send reset security info email to [email protected]) this option is not available in my account.
Thanks.

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

Similar Messages

HT5312 I don't understand how to reset security answers._.

how do I reset security answers.! I'm so lost.____.

Call the number for your location from http://support.apple.com/kb/HE57 and ask to speak with Account Security...they can make the changes for you.

HT5312 Reset the answers of security question

I don see any option to reset the answers to my security question?plz help

If you mean whether you have one, then follow steps 1 to 5 on the HT5312 page that you originally posted from i.e. go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account ; then click on 'Password and Security' on the left-hand side of that page and on the right-hand side beneath the two questions you will see a reset link if you have a rescue email address on your account.
If you don't get the reset link then you dont have one, and you will need to contact Support in your country to get the questions reset - use the link/number for your country on the HT5699 link in my above reply.
When the questions have been reset you can then use steps 1 to 7 on half-way down the HT51312 page to add a rescue email address to your account in case you need it in the future.
Rescue email address : http://support.apple.com/kb/HT5312

HT5312 the email that my resetting security answers are sending too isn't the same as the one verified.

The email that my security answers are sending to isn't the same as the email I have verified. What do I do. it won't let me change it etiher.

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset follow the instructions on the HT5312 page you posted from for how to change it

HT5312 Reset security questions and answers

How do i find the answers or reset my security questions?

You can't reset your security questions withour knowing the previous answers. You may wish to contact itunes store support for further help. Here's how to submit your ticket for that:
Visit:
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply.
I hope this helps.

HT5312 forgot security answers please reset my account

i forgot security answers please help asap

You need to contact Apple, either through the link in that article or by phoning them.
(78030)

Reset security answers

I forgot the answers for the security questions
so when i try to manage my apple id - security, there is no option to reset my security answers
how can i rest that and set a new questions and answers
and i cannot contact apple via phone
thanx

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT5312 reset security questions - i dont have a rescue email adress

I dont have a rescue email adress set up, my apple id is like3-4 years old and i dont remember had a rescue mail. i need to purchase some apps, i dont remember my security answers ! what do i do?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103467)

My reset security answers are been sent to an email i don't know.

I need my answers to by music from the store on my new iPad.
And yes I forgot them. But the problem is, that they are send to an emailadress I do not know. Very weird.
So now its impossible to by things.

If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

HT5312 Forgotten Security Answers to the Questions

Hello,
I am getting back into my account to by some new songs. I know my username and password for itunes, but i have forgotten my security questions, and while trying to guess and spark my memory i locked my self out. Also i have watched tutorials to help me and all of them seem to have a button under the text boxes to enter security questions, this button said it would send them the answers to the security questions through the email. I did not have this option and i am now locked out, i dont know what to do now, can anyone help?
Thanks

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106028)

HT5312 Resetting Security Questions?

Trying to reset my security questions, and it said that te email with the reset information went through, but it's been a whole day and I haven't gotten it yet. I've sent it multiple times, too.

If you aren't receiving the email on your rescue email account (and you've checked the spam folder on that account as well as the inbox), then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT5312 Reset Security Questions

I have followed the steps to reset Apple ID security questions but its not giving me the option to have the email sent to my rescue email address to reset the questions/answers, please tell me how to get this accomplished!

You need to contact Apple, either through the link in that article or by phoning them.
(77204)

How to reset security answer.

Security question

Reset Security Questions
     Note: The option to send an email to reset your security questions and
     answers will not be available if a rescue email address is not provided.
     You will need to contact iTunes Store support in order to do so.
Frequently asked questions about Apple ID
A. Manage My Apple ID
    You will have to try and fail 6 or 9 times before you will be
    able to proceed.
B. Or you can email iTunes Support at iTunes Store Support.
C. If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose Apple ID Account Security and click Continue;
6. Click on the Email icon;
7. Fill out the email form including your request to change your
      security questions and answers;
8. Click Send/Continue.
Note: In some countries other than the US and Canada you may find a different set of options than those mentioned above. Choose the option that appears most appropriate and just follow the instructions.
   You should get a response within 24 hours by email.
D. In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
E. Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
    It's working for me ...I just have to put in my 3 digit security pin
    from the credit card I am using.
Good Luck friends!

HT5312 Reset security question

hey, I forgot my security question answer and I have tried to contact apple support many a times but didnt recived any call from their side and not getting any emails so how to reset my security password

If you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account as described on the page that you posted from, then the only way is by contacting iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699

HT5312 reseting security questions on itunes

when i click on "send security info to my email" it never arrives. what do i do?

See here > 1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact

HT5312 reset security answers

Similar Messages

Maybe you are looking for