HT5622 My email address changed, my iCloud still has my old address. Do I just cancel the existing one and open a new one under the new address or what?
My email address changed, my iCloud still has my old address associated with it. Do I just cancel the old iCloud and start awe one or what?
Hello sheryfromzaf
Check out the articles below to go through the steps of changing your Apple ID and then what to do after you change your Apple ID. You will probably not have to change all the Apple ID for all services, just the ones that you use.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Regards,
-Norm G.
Similar Messages
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I rescently changed my email on all of my devices, but now icloud still has my old email addy saved. how do I update icloud that my email addy is changed?
You changed your email where? In the Mail app? Or in iCloud?
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Hi
I changed email addresses but iCloud sill has my previous address registered. It also is not recognising either my original password or my new password. How can I get my new email address into the iCloud system, and also lodge a new password with them?
I'm using an ipad and all else is ok but not icloud.Welcome to the Apple community Ross.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I am updating my iPad from first generation to fifth. I can access my app store info with no problem, but I cannot access iCloud. It has an account name that is greyed out and it's an account name of a service we no longer subscribe to. I keep getting a window that says user name or password is wrong, but it only gives me an option to enter a password that doesn't match up with that old account name. I need to transfer to the new ipad, but how do I get cloud access?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
You can reset your password at iForgot.apple.com.
If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
Every time I go to open a new window, the old one will come up instead. For a while it was working fine, then I kept needing the old window and would use the 'restore previous session' feature to access this. However, even after I didn't need it anymore (and without me selecting the feature, it would still open the previous session.
Tools > Options > General > Startup: "When Firefox Starts": "Show my home page" "Show a blank page"
It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.<br />
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js -
I changed my email address for my apple id but icloud still has old email adress and when I try to signout so I can sign in with new address it asks for password and then says invalid so I cannot delete the account to sign in with the new one! Please help
OK...now I appear to 'progressed' I changed my email address back to original on Apple id and then was able to delete icloud account. Apparently I couldnt do it as it kept requesting password when I entered passsword ( both old and new one, it wouldnt accept it as it had my old email address in ) It didnt do that on ios6 . Anyway I deleted account, but now I tried to login in with my new id/password and it says unable as already in use!!! More help needed please! Its a nightmare!!
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icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.
Logout (System Preferences>iCloud) then login with the new address and password.
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I changed my AppleID, but iCloud still has the old email address on my phone. How do I change that? It keeps asking me to input my password, but obviously that won't work because the ID is wrong not the password.
Then change your Apple ID back to the old ID, then delete the account. Once done, change your ID to your new one.
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hello,i've changed the email address of my appleid,but my account in icloud still have my old email address registered,what to do?thanks
A mi me pasa lo mismo. No veo la forma de desbloquear Ipad.
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I have recently changed internet companies but in system preferences iCloud still shows my old email address. How can I change this or is it necessary?
If no one on this forum is able to help please post on the iCloud on my Mac forum.
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I changed my apple ID email address, and now I can't access my iCloud because it was listed with the previous email address. What can I do?
If the old ID ("email address") is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have changed my apple id on the manage my apple id page. For some reason, the id didn't change on my macbook air. My iCloud still registered my old email id and I can't get it to recognize my correct id. Any ideas? Thanks!
Hi Baem_leeds
Welcome to the Support Communities!
If you change your Apple ID you will need to sign in with the new information or password the next time you use an Apple service or feature that uses Apple ID. If you have multiple devices that use features and services that require an Apple ID, you will need to sign in again on each device.
The links below will provide additional information:
Where can I use my Apple ID?
http://support.apple.com/kb/HT5616
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
Cheers,
Judy -
I have changed my email address which I sucesfully did on my laptop,however when I connect my iphone it still has my old email address and will not accept either my old or new password.Do I have to uninstall and reinstall again.Please help.Any suggestions.Regards Mark
Settings > Store > Sign out.
Sign in with the new credentials. -
I do not receive verification email for changing my iCloud email address
i would like to change my iCloud email address e.g. change from: [email protected], to: [email protected]
I do not receive verification email for changing my iCloud email address, even though it says verification email sent.
I also tried the "forgot apple ID" option to change it that way, i received an email but it was for resetting my password.
is there anyway i can change it?Hello, skengzz.
Thank you for visiting Apple Support Communities.
I see you are experiencing an issue receiving the verification email. Here are a couple articles that will help you with this. Make sure to also check your junk folder on your mail account for this email.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Apple ID: Contacting Apple for help with your Apple ID
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
Hello all!
I'm in a bit of a quandary. I have three email addresses, and I'm TRYING to pare down the number of addresses that I use. Thus, I am trying to change my Appple ID to one of those email addresses. Having said that, I tried to Change my Apple ID (which is an email address - one of the ones that I need to get rid of) to one email address that I constantly use. However, the screen tells me that the new address I wish to use, is my rescue email address, despite having deleted that rescue email address. What in the world can I do? I'm about sick and tired of Apple ID's.Ok I'm goin to call your old Apple ID #1 your new email you want to use #2 and another email #3.
- go to http://appleid.apple.com
- select manage your apple id
- sign into #2
- edit primary email and change it to #3
- save changes and sign out
Now
- sign into #1
- edit primary
- change it to the email that was used for #2
- save changes
- check #2's email inbox for verification email
- verify account
If done correctly you should be fine, also in terms of #3 that would be an email you have that you dont mind being an apple id that you wont use. Sorry for the funny way of explaining just thought it would be shorter to type out lol.
Note: Once changes have been made you must sign out of features such as iCloud, iMessage, FaceTime, iTunes & App Store as they will still display the old Apple ID. Sign in with new email but same password as normal.
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