HT5622 Verify shows my correct Apple ID but when I put in the proper password it tells me my ID is improper. What do I do now?

Apple ID verify - My ID is shown correctly and password used is correct but I get a message saying Apple ID is not valid. What to do now?

Please double check the Visa information and then try a different credit card if it's available.

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HT1657 I use apple tv; but when click on 'rent the movie' I get message to verify my payment info on itunes. I looked at my account and I am paid up. How do I 'verify'?

I use apple tv; but when click on 'rent the movie' I get message to verify my payment info on itunes. I looked at my account and I am paid up. How do I 'verify'?

I believe it is asking you to enter your CVV code.
Edit your billing info, fill in the red box on iTunes.

I am from Bangladesh. I can't log in with my gmail Apple ID. When I put in the mail and password, and press sign in, it says it has to review on iTunes. Then I am directed to opening a new account. But why should I , since I have one. Plz help :(

I am from Bangladesh. I can't log in with my gmail Apple ID. When I put in the mail and password, and press sign in, it says it has to review on iTunes. Then I am directed to opening a new account. But why should I , since I have one. Plz help

Hi Ishrak,
I apologize, I'm a bit unclear on exactly what you are trying to log into with your Apple ID, or what exactly you are seeing (alert message, directions, etc) when you try to do so. If you continue to have issues with your Apple ID, you may find one or more of the articles linked from the following page helpful:
Apple ID - Apple Support
Regards,
- Brenden

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

When I download photos from a flash drive,everything is fine and they show in Events and Pictures, but when I click on the individual pic I get an error message saying that it cannot locate the JPG. Any thoughts?

It sounds like your iPhoto Advanced preferences are set to not copy photos during import, i.e. a Referenced library:
Check your Advanced preferences to see if that's the case. If it is the best solution would be to select the checkbox to copy the photos and reimport the photos from the flash drive. Then check the new import. It it was OK you can delete the previous event with the "missing" photos.
OT

I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

I have reset my iPhone 5 and now it is asking me to activate my phone with my apple ID but when i put in my details in its say the my email address cannot be used to unlock my iPhone? help!

You need the Apple ID and password from the previous owner who set the Activation Lock. Where did you get this phone?
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account

I download songs, vedios on ipod model no. MA978ZP through computer but ipod shows nothing it shows 0-songs, 0-vedios but when i plug with the computer it shows everything but when i unplug ipod nothing shows

i download songs, vedios on ipod model no. MA978ZP through computer but ipod shows nothing it shows 0-songs, 0-vedios but when i plug with the computer it shows everything but when i unplug ipod nothing shows

Have You used iTunes or did you just put files on ipod disc???
Try downloading new iTunes, and try with restore if nothing hapens!

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now?

I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...

natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here.

I'm setting up my MacBook Air and it tells me to sign in with my apple ID but when I try to sign in it says there's a server error. What do I do? Do I try to skip the step?

I'm setting up my MacBook Air and it tells me to sign in with my apple ID so that I can set up features like iTunes and iCloud and such but when I try to sign in it says there's a server error. What do I do? Do I try to skip the step? How can I fix this?

The following previous discussion may help, in particular the last post (1/22/2014 by frankjet7): https://discussions.apple.com/message/21295536#21295536

HT2731 how can i sync my Apple ID to my iTunes sign-in? I have an old ID showing up in my iTunes sign-in window and cannot get rid of it to show my current Apple ID. I don't have the old password to the old ID in order to "manage" my account.

how can I sync my Apple ID to my iTunes store sign-in window? An old ID keeps showing in the iTunes sign-in window and I cannot get rid of it to show my current Apple ID. I don't have the password for the old ID in order to "manage" my account and make changes. Help. Thanks.

Did you create a new account or did you update your existing account with a new email address ? You can tap on the id in Settings > iTunes & App Stpre and sign out of it and you can then sign with the new/updated account.
If you did create a new account then your existing content will remain tied to your old account, so only that old account will be able to redownload that content and/or download updates to its apps. If you can't remember the password for it then you can try getting it reset via this page : http://iforgot.apple.com

HT5622 I have changed my Apple ID, but when I try to login to iTunes it still shows my old Apple ID thus not allowing me to log in. How do I change this in the system?

How do I change my Apple ID when I go into iTunes. It seems when I log into apple web site it recognizes my new Apple ID, but iTunes does not. How do I change my iTunes Apple ID?

Have you change your apple id on your iphone?
settings - store - apple id - sign out - then log back in with desired id.

HT1311 im borrowing a friends ipod touch and want to add apps to it. i signed into my apple account but when i go to the app store it still asks for my friends password even though my apple ID account is signed in. any help?

I'm borrowing a friend's iPod touch until I get another phone and I want to add some apps. I deleted all the apps that weren't needed and then I tried to add some of the apps that I need. I switched the Apple ID account on the iPod and the iCloud account to my own along with all the other apps (Facebook, Google+, Twitter, Instagram, Skype, mail, YouTube, etc.) When i go to the Apple app store and try and update or download a new app it still asks for the old password. How do I get it so when I try and download new stuff it asks for MY password?

It is showing updates because your machine is tied to the original purchase and will remain so until you wipe the drive.
As you purchased it used and the seller obviously did not do what he was supposed to do and that is erase the hard drive and reinstall the original system, you will run in to far more difficult problems when you need to reinstall for whatever reason. The new licensing requirements are that any mac is sold with the original OS - any OS or app obtained at the app store is NOT transferable and the buyer needs to purchase their own license. That means you will not be able to reinstall the OS.
At some point, you will need to try to get either the original install disks (from the seller or Apple) and wipe your drive and reinstall. Then you can download your own licensed copy of Mavericks and any apps you want.

I have a audio book on computer from apple store but when i put on my iphone loose the first chapter

I have a old audio book from apple store and want to put on iphone (4S) but first chapter is missing ,have lisened on computer and it is there but once loaded o iphone it starts missing the first part have removed reset phone and resynced but still not there.

Next time make regular backups of your computer. The iPhone is not a backup device, and I'm sure you lost more than your iTunes library. See this user tip for your options: Syncing to a "New" Computer or replacing a "crashed" Hard Drive

I am having a problem opening the safari on my ipad. In the settings it shows that I am connected but when I go on the safari , it says that I am not connected.... any ideas. thanks..

I am having a problem opening the safari on the ipad. In the settings it tells me that I am connected to the internet but when I open the safari, it tells me that I am not connected. any ideas ?... thanks

Start with a reboot of your router and power the iPad off and on. Then look here for more help.
http://support.apple.com/kb/TS1398

HT201210 I am trying to restore my ipod 4th 5.1.1, but when I try itune " the ipod couldnt be restored, an unknow error occured (3194). what should i do??

I am Trying to restore my ipod 4th gen 5.1.1 but when i try to restore it in itunes "The ipod couldnt be restored, an unknow error occured (3194). what should i do?

This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
Update to the latest version of iTunes.
Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

HT1660 I I had to get my ipad2 replaced as cracked. Bought replacement in apple shop but when I got home the transfer of data that assistant did from old iPad to new was not available. How can I get this back

Can someone hep I've lost all music and photos from m ipad2 after it was replaced. Previous iPad2 dropped and cracked so had to buy new one. I also tried to sync my iPod to my computer as had photos and music there but keep getting message that my ipos all be erased as I have another account which I don't. Anyone help.

If your old iPad had been Synced with your iTunes, it would have created a Backup.
Connect your device, right click iPad under "Devices" on iTunes left Pane and select "Restore from Backup...."
Then select the last backup from your old iPad (determine from Date n Time)

HT5622 Verify shows my correct Apple ID but when I put in the proper password it tells me my ID is improper. What do I do now?

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