HT5654 Hi, I have an apple iphone 4 s and i dropped it last evening and it went dead, now it will not turn back on even when I plug it in to a charger
Hello, I have a i phone 4 S and I dropped it last night and it went dead, I plugged it in to the charger thinking it was the battery and it would not turn on.
Hello janefdavis,
Thank you for contacting Apple Support Communities. You can start with this article to troubleshoot your issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Regards,
Jeff D.
Similar Messages
-
I pressed the find my iphone delete button and then my phone showed the apply logo. I then got worried and turned it straight off and now it will not turn back on. The apple logo just comes up for about 10 seconds and it goes back off.
Connect your phone to itunes on the computer you use itunes on and open up itunes.
-
My IPhone 5s turned itself off and will not turn back on even when I hold the home button and the sleep button. What do I need to do?
Me, I would call apple Help..it's a new iPhone..
-
I was downloading up-dates and maybe disconnected before comlete!! I thnk it may have even started to restore but all I know is that it is frozen to the extent that it will not even turn off!! Any help please would be great...it is my aughters ipad and I think she will hate me for the rest of her life if I've mucked it up!!
- Try resetting the iPod
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to cpmputer and restore if it shows in iTunes
- If iPod is still frozen on, let the battery fully drain. Then after charging for an hour try the above again. -
Obviously not too smart with all this technology. I puchased a Blackberry Playbook Tablet and wanted to sync my itunes music, so following directions on the Playbook, I downloaded this app - Daniel Bingham Itunes sync - and when I went to my pc, I pulled it up, plugged in my Playbook and it did sync all my music from my Itunes library to the Playbook. However, now when I plug an ipod in my pc to charge or sync more music, my pc is not showing it recognizes any of my ipods being plugged in. It makes no mention of any of my ipods being connected! I also keep getting this "Found New Hardware Wizard" box that keeps popping up everytime I plug an ipod in - it originally showed up when I had Playbook plugged in to download all its info (I think) but it never completes, saying not compatible - so I click cancel. I have since clicked on remove New found hardware but it still pops up. Why does it continue to show with every Ipod now? Any idea on what I can do to repair this situation? Please help!
You performed all of the steps outlined in this link?
http://support.apple.com/kb/TS1567
You uninstalled and reinstalled iTunes?
GB -
I just got the iPhone 5s the Friday it came out. So today i decided to turn it off because some of the apps are not working. Now that i turned it off, it will not let me turn my phone back on until i plug it into iTunes. But i have and now its saying that until my iPhone is restored i can not plug it into iTunes. I already have . alot of stuff such as picture and contacts that i do not want to lose. What is going on and what can i do? This is honestly the most frusterating thing about IPHONEs. PLEASE HELP, I CAN'T HANDLE MUCH MORE. This should not be happening. I did NOT pay 300$ for this to happen in a less than a month of coming out.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
Iphone problems turning on!
Looks like you'll have to visit your next Apple Store or contact Apple to get it serviced. Apple - Support - Service Answer Center
-
What do I do?
Assuming you know where the power button is, and have pressed it without any positive results, Return it.
-
My iphone randomly shut off and will not turn back on
My iphone randomly turned off and now will not turn back on. I tried plugging it into the charger, but nothing happened
do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait fro the phone to boot back up.
-
Iphone 6 randomly shut off and will not turn back on - help!
I bought my IPhone 6 last fall from T-Mobile. My iPhone 6 was working just fine about an hour ago. Went to hit the home button to check the time and it would not turn on. It appears to have randomly shut off and now it will not turn back on. Tried holding the power button - nothing... same with the home button. Assuming I need to take it in for service, but I'm not sure if there is some easy fix for this.
Good Afternoon, robmarshall6,
If your iPhone will not turn on, try the steps in the article below to address the issue:
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
https://support.apple.com/en-us/HT201412
Take care,
- Judy -
IPhone 5 randomly turned off and will not turn back on
My iphone 5 home button started to stick, about 20 minutes later, the phone would not turn on/activate. Now it will not turn back on. It won't even ring for an on-coming call. Phone is 1 week old.
What can I do to get my phone to turn back on? I have tried holding the sleep and home button together and nothing happens.recovery mode
open itunes on computer
plug cable into computer not iOS device
turn device off
hold home button and plug cable into IOS device. do not release home button until an itunes graphic appears on IOS device.
look to computer should have message about recovery mode click ok and restore
Peace, Clyde
if u need an article see
http://support.apple.com/kb/HT1808 -
My iphone 5 does not turn on anymore. when i plug the charger in the apple icon turns on and off but the home screen never shows up.what do i do to fix it? how can i get my info back?
from the information you provided i can't tell if it is a hardware problem or a software problem. I do have an idea though, try to press your home button and lock button at the same time.
-
I have an iPhone 4 thats i was trying to fix and now it will not turn on at all is there anyway that i can access my pictures and contacts from my new phone or pc? Aslo the are both on the same apple id but i dont know if that would help or not.
Contacts are designed to be synced to a supported application on the computer or a cloud service.
Pictures taken with the device are designed to regularly be copied off the device to a computer as would be done with any digital camera.
If you have failed to use the device as designed it may be too late to recovery anything.
Is the device regularly backed up to a computer via iTunes? If so, the most recent backup (when restored to a replacement iOS device) should contain all contacts and pictures as of when the backup was created. -
Fully charged iPhone 4 shut off and will not turn back on?
I am submitting this question for my boyfriend's iphone 4. He charged his phone lastnight, and it was fully charged and then it randomoly shut off without any warning. He says it will not turn back on.
Have you tried to reset the iPhone by pressing and holding the sleep/wake button and the home button for 10-15 seconds until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
-
I dropped my iphone in water and the phone will not turn back on or charge...
I dropped my iPhone in water and the phone will not turn back on or charge... I know its probably fried and I need it repaired but is there any possible way I would be able to save the information that was on it. Pictures or videos? Most of my pictures were saved on my i Cloud, but some information had not been uploaded like my videos.
Does apple provide any sort of recovery services?
Thanks
JesusHi jesusdeloera,
Welcome to the Apple Support Communities!
If your iPhone was being backed up to the iCloud or iTunes, you will be able to restore from that backup and recover the data that was on the device at the time of backup once you have your iPhone repaired. Please review the attached information about iCloud and iTunes backups.
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
If you need further information about repairing your iPhone, please use the link below.
iPhone Repair and Service - Apple Support
Have a great day,
Joe
Maybe you are looking for
-
Transferring open items and balances
Hello! Do anyone know if there are SAP tools for the transfer of Account Receivables (AR), Account Payables (AP) open items and General Ledger (GL) balances from old SAP environment 4.6C to newer SAP environment 6.0? What should be considered when do
-
This is my first go at using Photoshop and after downloading PS6 on my home computer and laptop last night through Adobes subscription, I immediately ran in to an issue on both systems which run windows 7. Issue: I am unable to create any type of v
-
Hi, I have logged in as xelsysadm and created "Contractor Create User" request template. Settings are: 1. I didn't select "Template Level Approval Process" (Is it mandatory?) 2. For User Type, in Attribute Restrictions have selected "Contractor" as L
-
Sorting library with songs in asian language
I have asian music (japanese, korean, chinese) on my library and their info are written in asian text. the problem is, when i sort my library by artist or song title, it places asian text on top of the english ones.. so my library is arranged in asce
-
I have an Access DB that used the Microsoft MSComm control. I recently converted it to Access 2007 in a windows 7 environment. Of course, the MSComm control showed up as a missing reference. I had done some research and found what I feel will be a