HT5654 I am not able to restore my phone. From the last 15 days atleast 10 times it has gone to recovery mode. Can some body help

Iphone 5, 7.0.4 ios. Phone is keep on going into recovery mode and now it is not restoing through itunes as well. Showing error 9. please help

Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.

Similar Messages

  • My dad and i have the same icloud id,when i updated the software (to ios 8.1.3) i have my dad´s photos on my iphone.And want my photos back (i tried restoring my phone from the last backup) but still have my dad´s photos on my device.

    My dad and i,have the same icloud id,when i updated the software (to ios 8.1.3) i have my dad´s photos on my iphone.And want my photos back (i tried by restoring my phone from my last backup)but still have my dad´s photos in my device

    And that's exactly the problem, because everyone should have their own account for iCloud. You can share an Apple ID for iTunes & App Store purchases, but you shouldn't do that for iCloud (Mail, Calendar, Contacts etc. ... ...and Photos). The problem of using the same account together could mean that only your dad's photos were stored.

  • Can i restore my phone from the last back up after settingit up as a new iphone

    I just got my replacement phone from the sprint store and the guy couldn't back it up or restore it from my last back up. It won't allow me to restore it without the new update. Help anyone? I'm getting frustrated

    Hello, Collegegrl16.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are unable to restore your new iPhone from your backup.  Here is the article that will help you resolve this issue.  
    iOS: Unable to restore from backup of a newer device
    Cheers, 
    Jason H.  

  • HT1918 Hey.. I'm not able to download free app from App Store. Every time I try to do it a message encounters which shows some billing option. Please guide me someone. What should I do now?

    I'm not able to download free apps from App Store. Every time I try a message encounters me showing some billing information. That doesn't make any sense as I just need to download free app. What should I do? Please guide me someone.

    If you only want the free apps, take a look here:
    http://support.apple.com/kb/HT2534
    Read the steps carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID. 
    You will of course not be able to get anything other than the free apps without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • [HP Expert Day] "You are not able to restore this system with the media"

    Welcome to HP Experts day! 
    I've got a long-standing problem since last year. Let's see if you can solve this! 
     I'll get straight to the point : 
    I am unable to perform recovery on my system. This is the error message : 
    It's a USB recovery media created with the HP recovery media utility on the same laptop. Tested to work correctly before I sent it for RMA on my SSD. It initially was running on a micron SSD. When I got it back, it was a samsung SSD instead, according to some benchmark results. 
    Laptop : HP Envy Spectre XT 13-2018TU
    P.S I've already opened another thread on this last year. 
    http://h30434.www3.hp.com/t5/Notebook-Recovery/Unable-to-boot-from-USB-recovery-media/m-p/2197929#M1... 
    But they were stumped. 

    I had this exact same issue on a Spectre XT Pro Ultrabook. 
    The original SSD failed and I was sent a replacement, was fortunate enough to be able to create a Recovery USB stick using the wizard in Windows. When booting from USB I received the message "You are not able to restore this system with the media".
    SOLUTION: You must NOT use the Recovery USB stick in any USB3.0 port (labelled SS). Using another USB port prevented this exact error message from appearing and I was able to complete the system restore process.
    I hope this helps someone, I signed up and posted here especially for this reason!

  • I can't synch my iPhone with iTunes because the device does not show up in a device window when I plug it in...it's missing in action and thus I'm not able to add any content from the iTunes to my iPhone, e.g. podcasts

    I can't synch my iPhone with iTunes because the device does not show up in a device window when I plug it in...it's missing in action and thus I'm not able to add any content from the iTunes to my iPhone, e.g. podcasts.   All the instructions on synching start with "find your device in the device window".  But what if you have no device window?

    Missing "message" from above: The iPad "DGMTR" is synced with another iTunes library on DGMTR's MacBook Pro. Do you want to erase this iPad and sync with this iTunes library? An iPad can be synched with only one iTunes library at a time. Erasing and syncing replaces the contents of this iTunes library.
    I thought the libraries were the same.

  • I'm not able to open documents saved from the internet.

    I'm not able to open documents saved from the internet. I'm using a macbook pro en Adobe Acrobat X 10.1.10. I tried: file - export als PDF and save as PDF, none of this works. I always receive a message stating an error and saying that I need to go back to the original file what I did without result. Does anyone have (or had) the same problem?

    What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • On my Iphone, i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

    i'm not able to purchase with itunes from the game clash of clans! I did it the first time, it worked, but now it wont work and says : contact support.

    What they mean is iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • I am not able to download any application from the App Store it is showing the the message that your account is not for US store to download the application switch to Indian store

    I am not able to download any application from the App Store it is showing the the message that your account is not for US store to download the application switch to Indian store

    This article explains how to change the iTunes store country on your phone: http://support.apple.com/kb/ht1311.

  • I paid early termination fee two months ago to Verizon and am now out of the country. Am trying to unlock the phone but the local guys say they are not able to. I see from the blog here that iPhone 5 comes unlocked. Is it true?? Do I still have to unlock.

    I paid early termination fee two months ago to Verizon and am now out of the country. Am trying to unlock the phone but the local guys say they are not able to. I see from the blog here that iPhone 5 comes unlocked. Is it true?? Do I still have to unlock. How do I go about it?

    Thank you for reaching out to us, Texasman. Sad to see that
    you have left the VZW family, but it is definitely awesome to be able to
    travel! Regarding your iPhone 5, the phone is unlocked for international usage.
    Just need an active local SIM card that is compatible with your iPhone. Your local provider
    may need to configure some settings under Cellular, but it should pick up signal. Just in
    case, make sure that Settings>Cellular>Roaming>Voice & Data are
    active.
    NicandroN_VZW
    Follow us on twitter @VZWSupport

  • HT201269 I am trying to restore my phone from the backed up information on my computer.  It is asking me for a password.  I tried my screen lock code and my apple id.  Does anyone know what password it wants?

    I am trying to restore my phone from the backed up information on my computer.  It is asking me for a password.  I tried my screen lock code and my apple id.  Does anyone know what password it wants?

    recovery mode
    open itunes on computer
    plug cable into computer not phone
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808
    if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device

  • HT1369 During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer  (windows xp). What shall i do so that my phone gets connected & running??

    During the updation of 10.7 version of Itunes on my iphone 4s, my phone has gone into recovery mode & is not showing up in i Tunes nor in my computer  (windows xp). What shall i do so that my phone gets connected & running??

    Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
    Resolve specific iTunes update and restore errors

  • I just lost all recent updates to my iCal from the last days. Can this possibly happen ??? What can I do to restore iCal with the most recent updates?

    Hello All, yesterday afternoon I just lost all recent updates to my iCal from the last days. How can this possibly happen ??? It may have occured after I chose the Refresh function after I had problems searching my iCal for a particular event. I think my iPhone was also not properly synched in the morning but I didn't pay it much attention and opened iCal on my MacBookAir instead.
    How can I prevent this from happening again?
    What can I do to restore iCal with the most recent updates?

    Random glitch.  It doesn't matter; if you didn't backup the data, then you can't recover the data.
    In the future, for any 'important' data, back up that data regularly.  Forward the 'important' text messages to your email.  Trasnfer your photos & videos to your computer, etcetera.

  • My phone has gone into recovery mode on its own.  says to connect to itunes.  i have restored it 10 times and it does nothing please help me i am out of the country and desparate

    my phone has gone into recovery mode on its own.  says to connect to itunes.  i have restored it 10 times and it does nothing please help me i am out of the country and desparate

    Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.

  • TS3694 I have attempted to update my iphone to ios8. My phone has gone into recovery mode. I have tried all of your recommendation and it will not come out of recovery mode. HELP!

    I have attempted to update my iPhone to ios8. My phone has gone into recovery mode. I have tried all of your recommendation and it will not come out of recovery mode. HELP!

    Without knowing what you did and exactly what happened (error messages) all I can suggest is:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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