Hyperin analyzer unable to list the databases from  Essbase

Hi ,
We are using Hyperion Analyzer 7.2 , I have an issue while connecting to Essbase databases.
As mentioned int he document I went Administrator tools go to Repostiory tab , File-> New -> database connection-> Essbase
Now I gave the credentials of server username and password... and hit next here I am getting a dialog
""UNABLE TO RETRIEVE LIST OF AVAILABALE DATABASES"" When I went to details of the error
null nested exception is java.lang.noclassDefFoundError
Please let me know if anyone face this error.
Thank You!!!

Hi
Regarding to error occurred while retrieving list of databases, please make sure:
1) Make sure Essbase server is up running
2) Make sure Essbase Runtime Client is installed in the Application Server machine
3) go to System Environment variables make sure:
PATH is pointing to x:\hyperion\common\ADM\7.2.0\Essbase\7.2.0\bin
If Tomcat and Websphere:
4) Go Analyzer directory and search for Analyzer_Startup.bat
4.1) In Analyzer_Startup.bat, make sure the PATH is set to x:\hyperion\common\ADM\7.2.0\Essbase\7.2.0\bin
4.2) restart system
If Weblogic:
4) Go to Analyzer directory and search for Analyzer_env.bat
4.1) In Analyzer_env.bat, make sure the PATH is set to x:\hyperion\common\ADM\7.2.0\Essbase\7.2.0\
4.2) Go to Bea directory and search for InstallSvc.cmd or InstallService.cmd
4.3) in InstallSvc.cmd, look for a line:
call "%WL_Home%\common\bin\CommEnv.cmd"
After this line, make sure you have a line to call analyzer_env.bat
call "x:\Hyperion\Analyzer\analyzer.env.bat"
4.4) restart weblogic
5) Try to connect to Essbase again
Regards,
Sudhir

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