I am getting a "Your file could not be printed due to an error on HP Photosmart C4500 series"

I am getting the above message when trying to print OR SEND PDFs from MS Excel.  I have tried uninstalling the product software and reinstalling to no avail.  This error did not happen on my XP laptop, but is happening on my new Win 7 laptop.
Please help!

HI
Please try to run the below utility and check it this helps.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&jumpid=ex_r4155/hho/ipg/ccdoc/p...
Please revert if you have more issue.
Regards
Mugu
---- If my answer was helpful please click the "Kudos" star.
If your problem is solved please click the "Accept as Solution" button ---->
Though I work for HP the post are of my own

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    Any advice would be appreciated.
    Thank you in advance.
    A user needs the admin password like nitro glycerine needs a good shake.

    Hi
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    Is this a network printer for specific user?
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    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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    It's recommended to download and install
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