I am getting an Update failed error and I have tried clicking Retry to no avail... it tells me to contact customer support. What can I do to correct this and get the update?
The message I got is "UPDATE FAILED - download error. Press Retry to try again or contact customer support" I have pressed the retry button a few times but the update on continues to fail and I get the same message. What will repair this issue?
update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
cc updates: http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html
cc 2014 updates: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)
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Good Morning Barbara,
I do apologise to members of this forum for my display of bad temper, it was generated by a series of problems with my system and this one from Adobe just took the biscuit and I thought I had finally reached Adobe. My fingers are poised over the phone this morning awaiting the start of the working day.
One thing that I cannot explain is that this series of trial programs, not clear in the updater, from Adobe is that it seems to have damaged my copy of Elements 10. I cannot put text onto pictures. I have tried uninstalling and reinstaling Elements 10 to no avail. Anyway we will see what they say.
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* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
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Adobe contact information - http://helpx.adobe.com/contact.html
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http://helpx.adobe.com/x-productkb/global/service-ccm.html -
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Maybe this???
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
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http://www.macosxhints.com/article.php?story=20031215144430486
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Reboot.
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