I am having problems downloading ios 5 update as it gets right to the end it then says my internet has timed out, even though it hasnt . Any ideas?
I am having problems downloading ios 5 update as it gets right to the end it then says my internet has timed out, even though it hasnt . Any ideas?
This is a common issue and a solution could have been quickly found by doing a search.
Disable any Anti-Virus and Firewall software on the computer, then run the update.
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Just bought a new ipod touch for my daughter. It won't sync without itunes 10.5.2 loaded on our computer (a 2005 HP with Windows XP and service pack 2.) When I've tried to load 10.5.2, I get an error message box stating there is a problem with my Windows installer. I've tried loading the windows installer hot fix KB942288-v3-x86, but it didn't help. Any suggestion?
Hi Lorheak,
thanks for the quick reply. I had the same idea already yesterday. I use Norton Internet Security for a long time now without any problems. I think this a Apple or Microsoft problem, because the popup window which appear come from Windows DEP. I got no message from the firewall with any problem. I check the log files from Norton and Windows already but find nothing. This is a very strange problem. In the past I have had a lot of other problems with iTunes upgrades. Everytime I accept the installation of the newest version I got errors regarding missing "msi" files.
Greetings Gert -
Installed iOS6 on my 3GS phone. The maps app works well, but does not give spoken turn by turn directions.
Any ideas on how to fix this?Go to http://www.apple.com/ios/maps/ and look at the bottom: Turn-by-turn navigation is available only on iPhone 4S, iPhone 5, and iPad 2 or later with cellular data capability. Flyover is available only on iPhone 4S, iPhone 5, iPad 2 or later, and iPod touch (5th generation). Cellular data charges may apply.
You can always use the WAZE app like I do. -
cant update my ipod to version 5.0. it keeps saying my internet has timed out.. what do i do!?!?!?!?!
Disable your computer's security software during the download and update. Kasp... AV is epecially bad.
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It says my session has timed out when I try and update an iOS game.What should I do to fix it?
IT says my session has timed out when I try to update and ios game.What should I do to update my games?
You may have a USB issue as documented here:
http://support.apple.com/kb/TS5254 -
I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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after downloading ios 8 on my i pad air 16 GB, my i pad keeps on restarting on its own after some time? any idea how can it be rectified?
Please tell me that it has NEVER been jailbroke. If it has not been jailbroke, here are some standard repair procedures:
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this. -
How do I stop my itunes from saying my session has timed out when i'm trying to download a song
How do I stop my itunes from saying my session has timed out when i'm trying to download a song
What troubleshooting steps have you tried so far?
Basic Troubleshooting Steps when all else fails
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem. -
i'm having some issues trying to change my account billing---I have a new debit card and i need to punch in the new number but when i go to edit my info itunes says my 'session has timed out.' i've logged in and out more than once. what's the problem?
Try to change the credit information from your iphone or other ios device. Tap on settings > store > tap Apple ID > tap view account > tap payment information > change
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So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
When it says restore the iPid via recovery mode, try placing n recovery mode and restoring several times. -
every time I try to sync my phone and restore my content after I updated my iPhone, iTunes goes through the prompts and then says "cancelling sync" at step 5. I cannot restore my apps or music!
when i try to sync my music which i have on my PC's itunes it will just not transfere on the phone. everything will sync [apps, videos, contacts] but the music will just not transfere.
and when i try to download the music from the phone's itunes store it will say "Error. Tap again to retry".
Thera are no more details i have! i have no idea why the songs will not sync and will not download! -
A download, iPhoto, Version 9.4.2, released November 2012; has been on my download page for three weeks. Despite a half dozen attempts to install it, it has never completed the download. Near the end it always says an error has occurred. What can I do? The unit onto/into which I am attempting to install this is a new MacBook Air.
thank you.
OttoThanks LN.
I tried. It would not download. A drop down notice said an error had occurred and to return to the purchase page; which I have done on numerous occasions. (What I am to do on the purchase page I am not sure, other than to click on purchases and see that the same iPhoto download is available. By the way, this was not purchased. It just showed up with two other items free items, which did download nicely.)
Otto -
Hi, I just got the iphone 4 and connected to my computer but i am unable to update to software version 5.0.1. It starts to update but then i get a error message that says my internet connection has timed out but i am still connected? I have rebooted the computer, made sure itunes is updated and am still not able to update. Help
Check for any anti-virus or anti-spyware software you might have. Temporarily disable that to continue. Normally this is what will cause a timeout. I assume you have a good Internet connection?
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Am Having problem downloading iOS 8.1.2 on iPhone 5C
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nothing works. Once I agree to the terms, etc, it just stops processing.
Any recommendations?Can you try to reset your phone?
Restart or reset your iPhone, iPad, or iPod touch - Apple Support -
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