Am Having problem downloading iOS 8.1.2 on iPhone 5C

Am having a problem with downloading iOS 8.1.2 to my iPhone 5C. Tried the over the Air process, not work. Also tried using iTunes on my apple computer,
nothing works. Once I agree to the terms, etc, it just stops processing.
Any recommendations?

Can you try to reset your phone?
Restart or reset your iPhone, iPad, or iPod touch - Apple Support

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Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
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Hi John
iTunes Support wasn't of any use to me.
I have also been having another problem - with BBC iPlayer and other video streaming not working due to insufficient bandwidth, despite my overall download speed being consistently around 50Gb. This is also affecting AppleTV downloads
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The error
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User to user forum.
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If you had taken time to read the Terms of Use you agreed on joining this Community today you would have realised that Apple is not here
neither reading nor responding on this User Community
http://www.apple.com/feedback/

Am Having problem downloading iOS 8.1.2 on iPhone 5C

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