I am having
trouble finding a LabView driver for the waveform generator AFG 5101. I am trying to revive some old code written 5 years ago with LabView version 3.01 and the driver listed on National's website does not seem to work with this program. Thanks in advance!I am having trouble finding a LabView driver for the waveform generator AFG 5101, tektronix. I am trying to revive some old code written 5 years ago with LabView version 3.01 and the driver listed on National's website does not seem to work with this program. I've already asked tektronix but they can't help me.
trouble finding a LabView driver for the waveform generator AFG 5101. I am trying to revive some old code written 5 years ago with LabView version 3.01 and the driver listed on National's website does not seem to work with this program. Thanks in advance!LabVIEW 3.0 VIs are not capatable with later versions of LabVIEW. Contact NI for a conversion kit. This should convert the VI to LabVIEW 4 which can open in the subsequent LabVIEW versions.
Similar Messages
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i am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier photo please help me to recover my photos
Well I'll guess you're using iPhoto 11:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
Having a problem with threads and using locks
I was hoping someone could give me some hits on getting my code to run properly. The problem I am having is I think my locks and unlocks are not working properly. Plus, for some reason I always get the same output, which is:
Withdrawal Threads Deposit Threads Balance
Thread 2 attempts $29 Withdrawal - Blocked - Insufficient Funds
Thread 4 attempts $45 Withdrawal - Blocked - Insufficient Funds
Thread 6 attempts $34 Withdrawal - Blocked - Insufficient Funds
Thread 7 attempts $40 Withdrawal - Blocked - Insufficient Funds
Thread 1 deposits $187 $187
Thread 3 deposits $169 $356
Thread 5 deposits $61 $417
Press any key to continue...If someone can see the error I made and doesn't mind explaining it to me, so I can learn from it, I would appreciate that very much.
/************Assign2_Main.java************/
import java.util.concurrent.*;
public class Assign2_Main
{//start Assign2_Main
public static void main(String[] args)
{//start main
// create ExecutorService to manage threads
ExecutorService threadExecutor = Executors.newCachedThreadPool();
Account account = new SynchronizedThreads();
Deposit deposit1 = new Deposit(account, "Thread 1");
Deposit deposit2 = new Deposit(account, "Thread 3");
Deposit deposit3 = new Deposit(account, "Thread 5");
Withdrawal withdrawal1 = new Withdrawal(account, "Thread 2");
Withdrawal withdrawal2 = new Withdrawal(account, "Thread 4");
Withdrawal withdrawal3 = new Withdrawal(account, "Thread 6");
Withdrawal withdrawal4 = new Withdrawal(account, "Thread 7");
System.out.println("Withdrawal Threads\t\tDeposit Threads\t\t\tBalance");
System.out.println("------------------\t\t---------------\t\t\t-------\n");
try
threadExecutor.execute(withdrawal1);
threadExecutor.execute(deposit1);
threadExecutor.execute(withdrawal2);
threadExecutor.execute(deposit2);
threadExecutor.execute(withdrawal3);
threadExecutor.execute(deposit3);
threadExecutor.execute(withdrawal4);
catch ( Exception e )
e.printStackTrace();
//shutdown worker threads
threadExecutor.shutdown();
}//end main
}//end Assign2_Main/******************Withdrawal.java****************************/
public class Withdrawal implements Runnable
{//start class Withdrawal
*constructor
public Withdrawal(Account money, String n)
account = money;
name = n;
public void run()
{//start ruin
int newNum = 0;
newNum = account.getBalance(name);
Thread.yield();
}//end run
private Account account;
private String name;
}//end class Withdrawal/*******************Deposit.java***************/
import java.util.Random;
public class Deposit implements Runnable
{//start class Deposit
*constructor
public Deposit(Account money, String n)
account = money;
name = n;
public void run()
{//start run
try
Thread.sleep(100);
account.setBalance(random.nextInt(200), name);
}// end try
catch (InterruptedException e)
e.printStackTrace();
}//end run
private Account account;
private Random random = new Random();
private String name;
}//end class Deposit/********************Account.java*****************/
*Account interface specifies methods called by Producer and Consumer.
public interface Account
//place sum into Account
public void setBalance(int sum, String name);
//return value of Account
public int getBalance(String name);
} /**************SynchronizedThreads.java****************/
import java.util.concurrent.locks.*;
import java.util.Random;
public class SynchronizedThreads implements Account
{//start SynchronizedThreads
*place money into buffer
public void setBalance(int amount, String name)
{//start setBalance
// lock object
myLock.lock();
sum += amount;
System.out.println("\t\t\t\t" + name + " deposits $" + amount +"\t\t$"+ sum+"\n");
//threads are singnaled to wakeup
MakeWD.signalAll();
// unlock object
myLock.unlock();
}//end setBalance
*gets the balance from buffer
public int getBalance(String name)
{//start getBalance
int NewSum = random.nextInt(50);
//lock object
myLock.lock();
try
if(sum > NewSum)
//takes NewSum away from the account
sum -= NewSum;
System.out.println(name + " withdraws $" + NewSum +"\t\t\t\t\t\t$"+ sum+"\n");
else
System.out.println(name + " attempts $" + NewSum + " Withdrawal - Blocked - Insufficient Funds\n");
//not enough funds so thread waits
MakeWD.await();
//threads are singnaled to wakeup
MakeD.signalAll();
}//end try
catch (InterruptedException e)
e.printStackTrace();
finally
//unlock object
myLock.unlock();
return NewSum;
}//end getBalance
private Random random = new Random();
private Lock myLock = new ReentrantLock();
private Condition MakeD = myLock.newCondition();
private Condition MakeWD = myLock.newCondition();
private int sum = 0;
}//end SynchronizedThreadsYou can also try to provide a greater Priority to your player thread so that it gains the CPU time when ever it needs it and don't harm the playback.
However a loop in a Thread and that to an infinite loop is one kind of very bad programming, 'cuz the loop eats up most of your CPU time which in turn adds up more delays of the execution of other tasks (just as in your case it is the playback). By witting codes bit efficiently and planning out the architectural execution flow of the app before start writing the code helps solve these kind of issues.
You can go through [this simple tutorial|http://oreilly.com/catalog/expjava/excerpt/index.html] about Basics of Java and Threads to know more about threads.
Regds,
SD
N.B. And yes there are more articles and tutorials available but much of them targets the Java SE / EE, but if you want to read them here is [another great one straight from SUN|http://java.sun.com/docs/books/tutorial/essential/concurrency/index.html] .
Edited by: find_suvro@SDN on 7 Nov, 2008 12:00 PM -
Having a problem with eBooks in my iTunes library.
As the title says, I'm having some problems with the iTunes library not reflecting what's actually on the disk.
I add the ebook and it seems to add ok. The file gets consolidated into /mymusic/books under the author correctly, but the book is missing from the library. The book is in ePub format, and seems to have the right file extension and shows up as a file of "ePub" type in windows explorer.
Any ideas? Is there a way to re-build the library or a portion of it?Hi tony paine,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iCloud: Keeping the Junk folder consistent between iCloud Mail and OS X Mail
http://support.apple.com/kb/HT4911
Cheers,
- Judy -
I want to know what to expect in terms of moving from one OS to another. Having been a Windows guy until last summer, my only experience is going from one version of Windows to another, which is usually a fairly costly purchase. I will want to go to Lion, but as a retired teacher, my income is fixed. I am not looking for a specific price, I am sure that is unknown, but I would just like to know help Apple does these things so I won't be sadly surprised.
Historically Apple has sold OS X upgrades via DVD media however with the advent of the Mac Apple Store that throws another possibility into the mix. That's about as much as I can say as these forums don't allow us to speculate about future products. As for the cost historically Apple has priced OS X upgrades between $29-$129, the last upgrade (Snow Leopard) was only $29 but that was an exception. Again we cannot speculate on these forums about that. The good news is that Apple is unlike Microsoft which makes OS upgrades expensive and complicated. The choice with OS X is do you want a server version (most users don't need one) or a single computer license. The users that buy server versions tend to have a number of Macs they manage from a server, most consumers don't have this issue.
Keep reading the news, as you know Apple has announced a Summer release for Lion.
Upgrades on OS X are usually very simple. I've upgraded from Tiger to Leopard to Snow Leopard and each transition has been very easy. With any major OS upgrade there are some basic rules to follow, for example always, always, always backup prior to any update. When Lion is released to the general public post again for what to do to prepare or even do a Google search on "How to prepare for OS X upgrade" and you will find a number of articles that will provide some suggestions and valuable insight. You can also re-post here and users will be happy to assist. -
and it seems to be getting worse.
Specifically, I have a G4 AGP, with 8xxRAM 1.3giggle cpu three firewire devices, Maxtor HD, buffalo HD and lacie dvd burner (multi recorder). I upgraded the internal DVD to a Samsung burner a long while ago. This problem showed up about 3 days ago, and the only thing i have been doing differently is that I recently started to work with some "invisible files" for a web server project. I have been using Text Edit; PageSpinner; various browsers, Safari, IE, Firefox, and all of the apps are up to date. Today it bit twice: once earlier in the afternoon; Finder froze up when I selected a different HD to open a file. It then crashed after a period of the SBBodeath. Then this evening I was trying to get a path correct to a file with Explorer while I had several safari windows open, and terminal and PageSpinner. Well when everything started popping off I tried to open console and it too ditched out.
I have run fsck with single user start up and each time after these crashes I got a bizarre message(s) repeated for 70 or 80 lines: I can't find the thing now:-(
however Finder only shows the afternoon crash in the crash log
PageSpinner has the Evening one:
ost Name: francine
Date/Time: 2007-09-18 18:56:26.053 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: PageSpinner
Path: /Applications/PageSpinner 5/PageSpinner.app/Contents/MacOS/PageSpinner
Parent: WindowServer [65]
Version: 5.0 (5.0)
PID: 372
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x0650bd38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x06506d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
10 com.optima.PageSpinner 0x000d27d8 WEActivate + 84 (crt.c:300)
11 com.optima.PageSpinner 0x000dcea8 CWASTEText::Activate() + 124 (crt.c:300)
12 com.optima.PageSpinner 0x0004c1a4 CVoidPtrArray::DoForEach(void ()(void)) + 92 (crt.c:300)
13 com.optima.PageSpinner 0x0004c1a4 CVoidPtrArray::DoForEach(void ()(void)) + 92 (crt.c:300)
14 com.optima.PageSpinner 0x00024774 CWindow::Activate() + 56 (crt.c:300)
15 com.optima.PageSpinner 0x000e7d70 JWindow::Activate() + 24 (crt.c:300)
16 com.optima.PageSpinner 0x00027514 CWindow::DoCarbonEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1628 (crt.c:300)
17 com.apple.HIToolbox 0x93297934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
18 com.apple.HIToolbox 0x9329708c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
*as did Safari:*
Host Name: francine
Date/Time: 2007-09-18 18:56:54.389 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [65]
Version: 2.0.4 (419.3)
Build Version: 32
Project Name: WebBrowser
Source Version: 4190300
PID: 479
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x083b5a64
Thread 0 Crashed:
0 <<00000000>> 0x083b5a64 0 + 138107492
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x05907d38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x05902d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
10 com.apple.HIToolbox 0x93317adc CallMyActivateTSMDocument + 104
11 com.apple.CoreFoundation 0x907f1578 __CFRunLoopDoTimer + 184
12 com.apple.CoreFoundation 0x907ddef8 __CFRunLoopRun + 1680
13 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
14 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
*and Explorer:*
Host Name: francine
Date/Time: 2007-09-18 18:56:11.157 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Internet Explorer
Path: /Applications/Internet Explorer.app/Contents/MacOS/Internet Explorer
Parent: WindowServer [65]
Version: 5.2.3 (5.2.3)
Build Version: 30
Project Name: MicrosoftIE5
Source Version: 58150100
PID: 392
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x016fcd38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x016f7d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
*and Text Edit*
Host Name: francine
Date/Time: 2007-09-18 18:56:36.561 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: TextEdit
Path: /Applications/TextEdit.app/Contents/MacOS/TextEdit
Parent: WindowServer [65]
Version: 1.4 (220)
Build Version: 27
Project Name: TextEdit
Source Version: 2200000
PID: 388
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0000008a
Thread 0 Crashed:
0 <<00000000>> 0x023842ac 0 + 37241516
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x04a08d38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x04a03d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
*and User notification center (is that where you send in a report by chance?) it crashed too:*
Host Name: francine
Date/Time: 2007-09-18 18:57:13.440 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: UserNotificationCenter
Path: /System/Library/CoreServices/UserNotificationCenter.app/Contents/MacOS/UserNoti ficationCenter
Parent: launchd [1]
Version: 2.0.2 (2.0.2)
Build Version: 2
Project Name: UserNotificationCenter
Source Version: 120100
PID: 489
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x0c480064
Thread 0 Crashed:
0 <<00000000>> 0x0c480064 0 + 206045284
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x04a86d38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x04a81d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
whooeee!!
This evening, after everything (PS, IE, SAF, TEXE, etc) started disappearing, bing bing bing -- the folders went one after another and then the dock, menu bar and bingo the desktop cleared, the solid blue screen came up and then the log in window. I am really puzzled as I had not touched a thing on the keybooard.
I went and verified all of the disks and repaired permissions on the two OS HDs, but there was oddly enough "nothing to repair"
what could possibly the cause of this problem?
thanks for your help and if you have any further questions feel free to ask.
reggers,
vilppuI am having similar errors, however they are on my Xserve 10.4.10, they are crashing AppleFileService and smbd with the following code. AFS crashed first then 20 minutes later smb went down, same error code, but different memory referenced. It got so hung, I could not force quit or get to the terminal, and to use the power button. This has happened twice today, I ran TechTool, and found no problems, booted from cloned drive, and still it occurred. Any clues would very helpful
Host Name: bl-vpur-grafix
Date/Time: 2007-10-08 09:52:38.928 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: smbd
Path: /usr/sbin/smbd
Parent: smbd [315]
Version: ??? (???)
PID: 1197
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x01208000
Thread 0 Crashed:
0 <<00000000>> 0xffff86bc __bzero + 188 (cpu_capabilities.h:187)
1 com.apple.ByteRangeLocking 0x964709a0 DB::Allocate(RecordType, unsigned long, unsigned*) + 196
2 com.apple.ByteRangeLocking 0x9646f62c NLMDB::FindElseCreateFileRecord(NLMDBID const&, unsigned*) + 96
3 com.apple.ByteRangeLocking 0x9646db08 BRLMPosixOpen + 680
4 smbd 0x00045ee8 mapopen_mode_to_brlmpermissions + 756
5 smbd 0x00047f8c openfileshared1 + 2300
6 smbd 0x0002305c replyntcreate_andX + 1840
7 smbd 0x00057f14 respondto_all_remaining_localmessages + 1924
8 smbd 0x00057fdc respondto_all_remaining_localmessages + 2124
9 smbd 0x00058340 process_smb + 456
10 smbd 0x00058f44 smbd_process + 360
11 smbd 0x001c4240 main + 1700
12 smbd 0x00002220 start + 404
13 smbd 0x000020c8 start + 60
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000ffff86bc srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x44044240 xer: 0x0000000000000000 lr: 0x00000000964709a0 ctr: 0x0000000001ffc0e1
r0: 0x0000000000000000 r1: 0x00000000bfffeda0 r2: 0x0000000000007140 r3: 0x000000000100f140
r4: 0x000000000000007d r5: 0x0000000000000040 r6: 0x000000000000712c r7: 0x0000000000000000
r8: 0x0000000001fffffe r9: 0x0000000001208000 r10: 0x0000000096470db0 r11: 0x00000000a646c140
r12: 0x0000000090129660 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000240000
r16: 0x0000000000000000 r17: 0x0000000000000001 r18: 0x0000000000000000 r19: 0x00000000bffff050
r20: 0x00000000a646d874 r21: 0x0000000000000001 r22: 0x0000000000000000 r23: 0x00000000bfffefb0
r24: 0x00000000000001b0 r25: 0x00000000bffff1c0 r26: 0x0000000000000030 r27: 0x000000000050a930
r28: 0x000000000100f0cc r29: 0xffffffffffffffd1 r30: 0x000000000000712c r31: 0x000000009646d874 -
I am having an issue regarding a placed order via customer service department
I recently relocated to Anchorage Alaska as part of a permanent change of station per the United States Air Force. I was initially located on the East Coast in the lower 48 and at the time of activating my contract I had purchased two separate Iphone 4 devices. I also recently went in to a store in February to purchase a Nexus 7 as well.
Upon arrival in Anchorage I had multiple issues regarding the Iphone 4 devices including being unable to send and receive text messages & imessages, unable to make phone calls, dropped phone calls, unable to utilize GPS, as well as not being able to access general account information and use anything related to web browsing or data usage. It was determined that because the Iphone 4 operates on the 3g network and Verizon does not have a 3g network in Alaska, as a result I was utilizing an extended service network from another carrier. As a result of this I am only able to use my Iphone 4 devices while connected to my wi-fi network while within my home, which is totally unacceptable.
I was not made aware that I would be dealing with this when I moved to Alaska and inquired as the the use of the devices I currently owned prior to purchasing the tablet. I was assured by three separate store employees one of which being a manager that all devices would function at 100% efficiency including the Iphone 4s. In fact I was recently billed 350$ for roaming charges last month, which prompted me to speak with a representative via the online chat regarding the significant increase she said that she was unable to process any sort of credit to the account regardless of what I had been told at a local Verizon store where I purchased the tablet.
As a result of all of these mishaps since arriving here in Alaska I determined I was in need of newer devices that utilize the 4G LTE network currently provided by Verizon in Alaska. I know for a fact that the 4G LTE works great up here because my Nexus 7 tablet runs flawlessly and does not incur roaming charges when utilizing the 4G LTE network.
Yesterday I attempted to contact Verizon through the live chat feature regarding upgrading two of the devices on my account. The live chat representative immediately asked me when my upgrade date was. Upon telling her my upgrade date 9/29/2014 she told me I should contact the customer service department as I might be eligible for an early upgrade. I then proceeded to contact the customer service department using my Iphone 4.
My attempt to speak to anyone in the customer service department resulted in a merry-go-round of being put on hold 6 separate times by two different employees, both of which had me wait for more than an hour while they attempted to speak to a manager to gain approval for an early upgrade. The first rep seemed almost sure she would be able to have my devices upgraded early especially considering the issues I was having regarding service.
The second rep seemed newer and was very dodgy about my questions and was very unwilling to help at first. He even mentioned that I had been a Verizon customer for almost two years, had never missed a single payment and had outstanding account history which should have garnered some sort of importance to the level of my request. But I digress, during this time I was disconnected from the call twice from each separate representative.
Both reps assured me they would call me back, I never did get a call back from either one of those reps and I was becoming very frustrated having waited four hours trying to find some sort of solution to my current predicament.
After waiting an hour for the second representative to call back I grew impatient and contacted the customer service department, was put on hold again, and finally reached a third customer service representative who was able to provide a solution for me.
I explained everything I had been dealing with to Cory ID # V0PAC61, both regarding the phones, the issue of the level of service I was receiving, the dire need for working devices and the multiple times I had been disconnected. I explained to him as a result of these issues I was certainly considering switching to a different provider, a local provider even who could provide me the adequate service that I require for my mobile devices.
I explained to Cory that I had been with Verizon for almost two years, and I had been on a relatives account prior to owning my own Verizon account and had never received this kind of treatment when trying to work towards a simple solution. Cory proceeded to tell me he needed to put me on hold to see if there was anything that could be done regarding the upgrades of the device considering all of the trouble I had been dealing with.
After Cory reconnected with me in the phone call he was able to successfully reach a solution by allowing me to upgrade my devices. We conversed about the options available and I eventually decided to upgrade both Iphone 4 devices to Moto X devices as we determined those would be sufficient for my needs while in Alaska. I also proceeded to add two Otter Box Defender cases to the order so that the devices would have sufficient protection. Cory inquired as to whether or not I would like to purchase insurance for the phones as well and I opted for the $5.00 monthly insurance which including damage and water protection.
Cory explained to me the grand total for the devices which included an activation fee of $35.00 for each device, $49.99 for each Otter Box case, and an additional $50.00 for each device which would be refunded as a rebate upon receipt of the devices and activation, a rebate that I would be required to submit. Cory explained to me that the devices would most likely arrive Tuesday of 6/17 and no later than Wednesday 6/18.
Cory took my shipping information and told me everything was all set and the only thing left to do was to transfer me to the automated service so that I could accept the 2 year agreement for both devices. I thanked him very much, took his name and ID# so that I might leave positive feedback about his exemplary customer service and was then transferred to the automated service.
Once transferred to the automated service I was then prompted to enter both telephone numbers for the devices that would be upgraded, I was then required to accept the new 2 year agreement for both devices and after doing so I was required to end the call. I did so in an orderly fashion and expected a confirmation # to arrive in my email regarding the placed order.
I have never received a confirmation email. I decided to sleep on it and assumed a confirmation email would be sent sometime tomorrow. Nothing has since been received however. I woke up early this morning around 6AM Alaska time to speak to another live chat representative, Bryan, in the billing department who assured me the order was currently processing and verified the order #. I asked him whether or not it was typical for a customer to not receive a confirmation email for an order placed and he said it can sometimes take up to 2-3 business days. He then stated that he had taken note of the issues I was experiencing and told me he would transfer me to the sales department as they would be able to provide more information regarding the shipment of both devices and a confirmation email, as he stated he did not want me to have to wait any longer than necessary to receive said devices.
I was then transferred to Devon in the sales department via the live chat service where I was then required to repeat everything I had said to both Bryan and the other representatives I had spoken too. After a lengthy discussion and repeating everything I have just wrote he told me the order was indeed processing and that he would send a confirmation email in the next 30 minutes.
That was 2 hours ago. It is now 8am Alaska time and I still have not received a confirmation email regarding my order. I was sent an email by Verizon an hour ago stating I had a device to "discover". The email contained no information regarding the shipment of my device, the order confirmation number, or anything regarding my account. The email I received was a typical spam email asking an individual to check out the current available phones and sign up for a new contract.
All I want is a confirmation email to assure that the devices are being sent. I need my phone for work and to communicate with my family in the lower 48. I desperately need to make sure that the device is in fact being sent to the proper address, this is why a confirmation email of the order is so important. I do not care about the shipping speed I just want what I ask to be taken care of for a change. I would hate to sit here unable to determine what the status of my devices are only for the order to be stuck in "processing" limbo and be unable to receive the devices when I was told they would be sent.
I feel I have been given the run around treatment way more than is typically given with any company when an individual is trying to work towards a solution. I have been patient and cordial with everyone I have spoken with, I have not raised my voice or shown stress or anger towards the situation I have only tried my best to work towards a solution with anyone I have spoken too but I am becoming increasingly frustrated with this situation.
Any help regarding this matter would be greatly appreciated. This situation has left a sour taste in my mouth and if the devices were indeed not actually processed in an order, or they were not shipped correctly, or in fact if the order had never existed at all it will only deter me from keeping my Verizon account active and affect my decision to switch to another provider.Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport -
I am having a major issues to report machine -G6 series
Hi. Team
This is a serious customer issue that I have to report .I am Owning an HP G6 series laptop. After 7 months of purchase I am facing lots of issue with this. The system is getting stucked sometimes and the controllers of Keyboard and mouse are not working, While the time of boot up it is making big noise. All these issues I have reported to authorized service center of HP Maha electronics(Cochin).And the engineers over there observed the issue and replaced my hard disk two times. But the fact is like I am still facing the issue. Till today I have given two times to authorized HP service center (Maha electronics )Cochin. Days after the second time repair I had gone to US and I was unable to report the issue for the third time. I recently came to India and I have reported the issue in HP authorized service center (Maha Electronic)Bangalore. But by that time I came to know that my machines warrantee got over.And they neglected my request saying it cannot be done under warrantee.
Team, Please think that I have reported the problem during the time of warrantee itself, And your engineers couldn’t able to repair it properly to me.Frankly speaking, They have kept my laptop more than weeks under their custody for observation. But they were failed to find out the root cause of the issue. The folks reading this mail might be thinking that this issue can be, Now because of damage of some other stuff, but it’s absolutely no, Why because, You folks can check the description of the problem with the laptop during my first repair visit(Check the slip’s issue’s reported description) With this serial no([Personal Information Removed]).And still they are not specific about the root cause. This was happened mainly in (Maha Electronics)Cochin. They are not specific about the issue changing all parts by parts without any logical sense.
Folks, Act sensibly to your customer. It’s because of deep sadness I am saying these words. I was having 100% trust with your product(HP).But Now ,if anyone ask me about to which laptop to go with, I am having no words to tell them. How can I believe your engineers and give my words to my fellow beings.
Thanks And Regards.
Nijil [Personal Information Removed]Sorry to say we folks are not HP employees and have no access to your service records so there is not much help we can provide other than moral support
-
Hello,
I am having trouble with my MacBook Air 13 inch June 2012 MacBook Air5, 2 4GB RAM details below in Etresoft report. I recently upgraded to Yosemite and am having system trouble. My computer crashes and I have to force quit to restart. When using webmail there is a black screen for a split second between pages. This did not happen before. I am worried that it is not running properly and perhaps I need to revert to the previous operating system. I only have a MacBook Air and no need to share images between a tablet or phone so I did not need the new photo sharing software of Yosemite. I wonder if I don't have enough RAM to run it? I did not run time machine before I made the upgrade as I did not realise the significance of an upgrade as not very Mac literate. Any advice on whether my system is in danger... most appreciated! I am writing a book and making a back up but this machine is my lifeline and my work is conducted through it. It ran perfectly before... the Yosemite upgrade has perhaps highlighted some problems and it has unnerved me!
Thanks ever so much for your advice!
Lillibet
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 9:53 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 694 - SN = D86218700K2DKRNAF
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:22:41
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USB-64HP (1.0.3) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.14) [Click for support]
/System/Library/Extensions
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[running] com.mcafee.ssm.Eupdate.plist [Click for support]
[running] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
TouchP-150M Application (/Applications/Canon P-150M/TouchP-150M.app)
iPhoto Application (/Applications/iPhoto.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
MacFUSE [Click for support]
NTFS-3G [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
Destinations:
My Passport Edge for Mac [Local]
Total size: 499.94 GB
Total number of backups: 27
Oldest backup: 2013-01-31 21:15:26 +0000
Last backup: 2015-05-02 11:33:09 +0000
Size of backup disk: Adequate
Backup size 499.94 GB > (Disk used 82.42 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% fontd
2% VShieldScanManager
0% taskgated
0% notifyd
Top Processes by Memory: ℹ️
745 MB Google Chrome Helper(8)
439 MB kernel_task
246 MB VShieldScanner(3)
160 MB Google Chrome
127 MB Finder
Virtual Memory Information: ℹ️
130 MB Free RAM
3.87 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 09:30:08 PM Self test - passed
May 2, 2015, 08:52:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
May 2, 2015, 09:28:53 AM /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
May 1, 2015, 05:45:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
May 1, 2015, 05:38:54 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
May 1, 2015, 05:38:43 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
May 1, 2015, 05:38:32 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
May 1, 2015, 05:38:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
May 1, 2015, 05:38:10 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
May 1, 2015, 05:38:00 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
May 1, 2015, 05:37:49 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
May 1, 2015, 05:37:38 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
May 1, 2015, 05:37:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173727_[redacted].crash
May 1, 2015, 05:37:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173722_[redacted].crash
May 1, 2015, 05:37:06 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173706_[redacted].crash
May 1, 2015, 05:36:55 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173655_[redacted].crash
May 1, 2015, 05:36:44 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173644_[redacted].crash
May 1, 2015, 05:36:33 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173633_[redacted].crash
May 1, 2015, 05:36:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173622_[redacted].crash
May 1, 2015, 05:36:17 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173617_[redacted].crash
May 1, 2015, 05:36:01 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173601_[redacted].crash
May 1, 2015, 05:35:50 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173550_[redacted].crash
May 1, 2015, 05:35:39 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
May 1, 2015, 05:35:28 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
May 1, 2015, 05:20:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-172029_[red acted].crash
May 1, 2015, 04:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-165505_[red acted].crash
May 1, 2015, 02:53:58 PM /Library/Logs/DiagnosticReports/sharingd_2015-05-01-145358_[redacted].crash
Apr 20, 2015, 09:31:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-20-213120_[redacted].panic [Click for details]When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
I am having a problem opening my browser, the broswer is hanging up after slowly opening
Hello, I have been having trouble with my firefox browser for quite some time now, it just stopped working on me about 5 or 6 months ago. I have switched over to Internet Explorer which has still been working fine. I like using Firefox much more than Explorer these days, but I am unfortunately not good much with fixing computer problems and have pretty much extinguished all my available options for repairing it myself.
The problem with Firefox is now when I click on the shortcut link on my desktop, it takes a good 5 to 10 minutes to open up the browser now. Once it does finally open, you cannot type or click on anything it is hung up and will not allow you to go to another site(the home page will still load, with current news and other information)
I cannot remember anything that would have caused it to crash or get hung up like this, but like I said I am not a computer expert by any means. I do know that I am ready to get Mozilla back to running smoothly as before, I had just gotten really used to it(I had been using internet explorer).
I also uninstalled Firefox completely and reinstalled it, I figured if nothing else I tried worked that usually is the best option...it still did/does the same thing, hangs up everytime you try to run/open it.
I checked your online solution for what to do on a hanging first page, I saw something about pentium 4's running Windows Vista or XP...my computer runs Windows 7 (was actually purchased running the terribly bug ridden and error-prone Vista, and lucky I was able to obtain a free upgrade to 7). So I was thinking maybe that had something to do with it, I had some problem in the past, with what I cannot remember, but it traced back to something from when Vista was on my computer(even though it was no longer my operating system I'll be darn if it wasn't still causing me headaches! How fitting.)
My computer in question is a Dell Studio XPS 1640 which I bought new almost two years ago exactly)Did you check what I would consider the first place to look:
* http://kb.mozillazine.org/Problematic_extensions
If the site is still down (at least 12 hours) when you read this try [http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Problematic_extensions Google's cache]
Link or url would make it easier to see which page you tried rather than "your online solution for ...".
* http://kb.mozillazine.org/Firefox_hangs ([http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Firefox_hangs cached version])
* http://kb.mozillazine.org/Firefox_crashes ([http://webcache.googleusercontent.com/search?q=cache:http%3A//kb.mozillazine.org/Firefox_crashes cached version])
* [https://support.mozilla.com/kb/Firefox%20hangs#os=mac&browser=fx4 Firefox hangs | Troubleshooting | Firefox Help] -
I am having a very difficult time with accessing my music from the cloud. I need to have itunes open on my laptop in order for it to work. And as soon as I close out itunes on my laptop, it gives me a warning that all users will be logged out. Help!!!
Where are iTunes files located?
No, I do not mean just the music. Copying just the media/music files or the media folder creates problems. -
I'd follow-up with that question by asking?
a) Can someone in my family share the the library on their computer while away at college using files put on another external drive
b) Where is the **** ITunes Library file stored? In the same folder where my data is stored?
c) what happens if you keep the Itunes file organized, but do not copy them into the designated ITunes folder?
Lnow that is a lot. However with ICloud here and my having three power PC computers this info is crucial since the previous instructions to copu to my idisc and put them in my various machines will be gone\.
Thank's
TheoI will share with you what I have done to manage this with my family. While the solution isn't without flawes, it seems to do the trick. First, you need to have one person who is managing the synching of everyone's devices. In my family, I have three iphones, about to be four, and five ipads. We all synch to the same apple ID to allow one another to take seemless advantage of our Itunes, which is on our Imac. To synch individual music or video interests, we simply select which playlists we want and manually synch that way. A couple of us use imatch and the cloud to make the entire library accessable as well. With respect to the imessage, mail, contacts, etc. we each have a gmail account for our individual emails, contacts etc. So for instance, my forth grade daughter has a gmail account that we choose to synch her contacts, calendar, etc to and then that is also the account where she receives her imessages from on her ipad and itouch. My son, who has an iphone and ipad, does the same thing, but under settings, he goes to imessage and checks his phone number and his email as his preferred way to receive imessages and texts. My wife and I do the same thing. To avoid having everyone see one anothers contracts etc, we only synch contacts from our individual email accounts. Here is the downfall to this: When you update your phone or add a new device, apple always wants to reset everyone's facetime and imessage settings and then low and behold we are all receiving imessages from one another's friends etc. To work around this, I simply take each of their devices and go to their imessage settings and only check the email and phone numbers relative to their devices. I dont' know is this is the best solution, but it seems to work for us.
-
I am having difficulty XMIT/REC text messages to family members using Android phones? I have a 3GB data plan and all switches and buttons are set properly. Any suggestions?
Hello APVzW, we absolutely want the best path to resolution. My apologies for multiple attempts of replacing the device. We'd like to verify the order information and see if we can locate the tracking number. Please send a direct message with the order number so we can dive deeper. Here's steps to send a direct message: http://vz.to/1b8XnPy We look forward to hearing from you soon.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport -
My family currently shares one Apple ID on multiple devices and has for quite awhile. How do I switch everyone over to their own Apple ID and the Family Sharing without having to erase their iphones and ipads?
Thank you again for your time, GB.
I set up individual Apple ID's for my children so that they could have their own Apple ID on their individual iPad minis (gifts from grandparents last year). When I go to iCloud under Settings, I see my Apple ID listed at the top, then my children's listed under Family Sharing. So the device is still using my Apple ID for iCloud, iTunes, etc., correct?
To "assign" their own Apple ID to their own iPad mini, I would need to "Sign Out" from my Apple ID. When I attempt to do so, I receive a warning that all of the Documents and Data will be lost/deleted.
So, instead of doing this, I figured out that I could do what you suggested. Signing in using a child's Apple ID will allow her/him to use Game Center, FaceTime, and Messages just fine. However, using their Apple ID for iTunes & App Store proved to be a problem: Purchased Music and Movies appeared in iTunes, but my Purchased Apps did not appear. Some Apps even disappeared, e.g. Proloquo4Text (a $99 app to help my son speak with his iPad).
So I reverted to using my Apple ID for iTunes & App Store, and I get everything that I want, EXCEPT for the iCloud storage for each Apple ID.
So that's when I started wondering how Family Sharing was really benefiting me ~ It was a lot of work (deleting apps to allow space to download iOS 8, etc) without any benefit that I can see. UNLESS I find a means to allow me to sign in each iPad's iCloud account with a different AppleID, then perhaps restore the Documents and Data from a backup? Would that work?
Thanks. -
Please help I am having the hardest time trying to get all my songs on to one account to make my life easier, but my Ipod is registered under an old apple account and I want to change it so all my old songs go onto my new apple ID. Any suggestions, please help?
Sorry meffie, you cannot transfer purchases from one Apple ID to another. Are the songs under the old ID all purchased via iTunes?
If so, then sign onto the iTunes on the computer with your old ID and Authorize the computer for that Apple ID: Store on the top menu, then click on Authorize This Computer.
Once it is Authorized, you can then go to the iTunes Store and under Quick Links on the right-hand side, click on Purchased. Then click on Music, Songs, Not In this Library, and you should be able to see all of your purchased music, which you can download to your iTunes library individually by clicking on the cloud next to the song, or you can click on Download All at the bottom of the screen to download all of the tunes.
Cheers,
GB -
I have a new mac book pro which i use in england but I need to use German charachters frequently, is there a way of having both visable on the keyboard?
For example so that I can just press shift or another key to get the German character.Some may already exist, but you will have to learn them. On my old system these can be found through keyviewer.app For example, if I press option+s I get ß Umlaut is a bit cumbersome as option+u then the actual letter. It may be possible to bind a key to do this function, possibly through System Preferences > Keyboard > Shortcuts
I have old, old references for utilities that let you rebind keys to other functions, and you would have to see if they have modern equivalents.
Ukelele Mac OS X Keyboard Layout Editor - http://scripts.sil.org/cms/scripts/page.php?site_id=nrsi&id=ukelele - mostly useful for character, not function mapping.
Check Butler, ikeys, quickeys or Spark
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