I am not able to restore my iphone 4 after trying to install the new softwear. I tried every single possible way. What can I do?

There are two ways that a backup can become encrypted:
You chose to encrypt it, then forgot the password.
If you have company-provided MS Exchange access your IT department has the option of requiring your backup to be encrypted. The first time you backed up or synced after installing MS Exchange you were prompted for a password. That is the password you need.
If you don't have the password any longer there is no way to restore the backup.

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I am not able to restore my iphone 3g iOS 4.1

i am not able to restore my iphone 3g iOS 4.1

Hello Jeetendray,
For error 1015, that deals with a few different factors like having a beta version of iOS, downgrading, and potentially jailbreaking your iPhone. I would recommend trying the restore on another computer or just a different user to download a fresh copy of iOS for your iPhone.
Resolve iOS update and restore errors
http://support.apple.com/en-us/TS3694
Regards,
-Norm G.

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade to leopard? Help!!

I have tiger 10.4.11. In order for my computer to recognize my new Iphone I need to install the new iTunes, however the new iTunes will not download on my computer because it is not 10.5 or higher. Is there a way that I can upgrade from tiger to leopard? Help!!

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
 Cheers, Tom

HT4623 I am trying to install the new 8.0.1 to my iPhone 5s and keeps saying I'm not connected to Internet.

I Keep trying to install the new 8.0.1 to my iPhone 5s but keeps saying I'm not connected to the Internet.

Apple has pulled the iOS 8.0.1 update due to problems.
They will release it's replacement, iOS 8.0.2 "in the next few days".
Loss of cellular service or ability to use Touch ID after updating to iOS 8.0.1 on iPhone 6 or iPhone 6 Plus
We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it's ready in the next few days.

I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer.

Hi everyone! I tried to install the new iOs 7 on my iphone 4, but it wasn't completed (showing error 4005). Now, my iphone is stuck on the itunes' logo with the usb cord, and I can't use my phone. And itunes doesn't detect my iphone when I connect it on my computer, so I can't put it in recovery mode or someting like that... What can I do?? I tried everything they tell me to do in the apple support but nothing seems to work. Thank you!

No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

I have an iphone 4s and have installed the new ios download and can no longer find games and other apps that i have downloaded. Where would they be or have they been wiped?

I have an iphone 4s and have installed the new ios download and can no longer find games and other apps that i have downloaded. Where would they be or have they been wiped?

Hi,
don´t be worry, this would not be a problem.
You have to take the same Aplle ID on both devices, then you can sync them via iTunes by using all universal apps on each device, create playlists, albums and all the things you need and sync it, no problem...
cu
dienoppe

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem.

Trying to install the new itunes update and it keeps saying error could not install itunes. Currently I am running windows 7. Any advise to fix this problem. This is doing this when installing itunes/quicktime, safari 5, mobileme control panel, and the software update itself. The itunes version is 10.3.1

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I am trying to install the new OS on my new iPad 2, but it keeps saying "Network Connection Timed Out". I had no problems on my iPhone though. Any ideas?

I am trying to install the new OS on my new iPad 2, but it keeps saying "Network Connection Timed Out". I had no problems updating my iPhone through the same computer system though. Any ideas?

Download the iOS update manually and install;
Wi-Fi http://appldnld.apple.com/iPhone4/041-0661.20110414.W9Q8r/iPad1,1_4.3.2_8H7_Rest ore.ipsw
AT&T 3G http://appldnld.apple.com/iPhone4/041-0664.20110414.39vUS/iPad2,2_4.3.2_8H7_Rest ore.ipsw
Verizon 3G http://appldnld.apple.com/iPhone4/041-0665.20110414.MbwVr/iPad2,3_4.3.2_8H8_Rest ore.ipsw
After you have downloaded the update, attach your iPad to your computer, open iTunes and select your iPad in the devices list. Press & hold the Option/Alt key and click the Check for Update button. Browse to where you downloaded the update and Choose it. iTunes will handle the rest.

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I am not able to restore my iPhone 5s and not able to update software to ios8 also please help me I have tried everything not even hard reset is working

Hello my iPhone 5s is not able to restore it from settings also and from iTunes also and I'm not able to update to ios8 also pls help me someone I wnt to update it and restore it when I restore it's shows update to ios8 when I do that it will start download and after few time it got error and stops there pls suggest me something

Hey alkarim2008,
If you are having an issue with being unable to update or restore your iPhone, I would suggest that you troubleshoot using the steps in this article -
Resolve iOS update and restore errors in iTunes - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

TS3992 I am not able to connect with iCloud since I updated to the new iOS 6.0

I am not able to connect to iCloud after updating to the new iOS 6.0. I have frequent message about my settings in iCloud and Facebook and iTunes, anything I can do to resolve this problem? I have an iPhone 4S

What happens when you try?

HT201441 I bought my iphone online and cannot contact the previous owner to get their icloud information. What can I do?

I bought this iphone. It was locked and the owner could not remember their password so i restored it via my computer. Now I can not access it at all because they still have it linked with thier apple id. What can I do if I can not contact them? The number I had for them isnt active. What can I do?

Unfortunately, you have to get in touch with the seller, this would be the only way to activate your phone.

HT5654 I tried to install the new update to iTunes on my Windows XP computer and I keep getting an error that say iTunes was not installed properly. Please reinstall iTunes. I tried that and it still won't work. Got any ideas what is wrong?

I tried to run the new update to iTunes and I got the error....iTunes was not installed properly. Please reinstall iTunes. I have tried that twice with no success. Anyone have any ideas what the problem is?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

I have been trying to install the new iTunes, and i get an error that a program could not be run.

I have an old version of iTunes and require the new version to connect my IPod. A program can not be run and the installation stops. I have no idea what program or what is required to run it. Please Help.

That would be my first guess. You might be trying to install the 32 bit version of the program.
Update the thread with more info on your apple software etc if its a 64 bit install you're trying to perform.

I am trying to install the new update and it says I am not connected to the Internet . Any suggestions?

once again I am trying to download the new update 8.1.3 and it says I am not connected to the Internet which I am. Any suggestions ?

Have you tried restarting or resetting your iPad or your router?
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Even though you are connected to the Internet, sometimes resetting your router can help. It's very easy to do. Just unplug it for about 30 seconds, plug it back in and let it start up.

I am not able to restore my iphone 4 after trying to install the new softwear. I tried every single possible way. What can I do?

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