I am trying to add some new software and am told I have an incorrect software that I already confirmed is correct. Can anyone help???
I am trying to add some new software and am told I have an incorrect software that I already confirmed is correct. Can anyone help???
Please confirm you are actually running the ancient OS 8.6.
What software is this?
Similar Messages
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Just tried to install a new app and was told that I needed to "Agree to new Terms
Just tried to install a new app and was told that I needed to "Agree to new Terms & Conditions". When I hit OK, it brings me to a blank screen, so I can't accept them. What am I supposed to do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
Ive changed my apple id. in my iPad and iPhone under iTunes it's showing the new id but under iCloud still shows old I'd. I have been told to delete account and add in new one but worried in case lose all my stuff that's already saved in iCloud. any idea?
If all you did was rename your ID, you can go to Settings>iCloud, tap Delete Account, choose Delete from My iPhone when prompted, then sign back in with your renamed ID. Deleting the account only deletes the account and any data you are syncing with iCloud from your phone, not from iCloud. Provided you are signing back into the same account and not changing accounts, your data will be synced back to your phone when you sign back in.
If, however, you are changing to a new account with a new ID, choose Keep on My iPhone when prompted. Then choose Merge when you sign into the new account and turn your iCloud syncing back on to upload your data to the new account.
Before deleting the account, save you photo stream photos to your camera roll (tap Edit, tap all the photos, tap Share, tap Save to Camera Roll). -
I changed my password and used the new computer, next time I tried to log in it wouldn't accept the password. I tried the old one as well but that doesn't work either. Can anyone help?
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.
Or see Reset a Mac OS X 10.7 Lion Password and OS X Lion- Apple ID can be used to reset your user account password.
Be sure to open Keychain Access and repair the keychain:
Assuming that you are using a recent build of OS X, go to /Applications/Utilities and launch the app called Keychain Access. Go to the Window pulldown menu and select "Keychain First Aid". Enter your password, set the radio button to "Repair", and click "Start". -
I'm using OS 10.91 and lately slide shows on some news websites and audio on Amazon have stopped working. Que pasa?
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the errant extension by uninstalling and reinstalling it. Its settings will revert to their defaults. If the extension still causes a problem, remove it permanently or refer to its developer for support. -
I recently had to install a new hard drive in my computer. This caused me to have to reload all content back to my iTunes and iPod. I have many apps on my iPod and i don't know how to transfer those back to my iTunes. Can anyone help?
Right clicking on your ipod in the device list an d choosing "transfer purchases" will copy apps and bought media from iTunes to your computer. Due to the new iTunes library on your new HD, iTunes will erase your ipod during the first sync. To save your data to the computer take a look at this article about saving data from your device to a computer: http://support.apple.com/kb/HT4137
Basically it's backing up manually, transferring her purchases (apps and bought music), letting iTunes erase the ipod due to the new iTunes library, and restoring from the manual backup again, to get all the data and settings back.
Make sure your new computer account is authorized in iTunes. Disable autosync in itunes, connect your ipod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT1766
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your ipod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0 -
I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?
Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
2. You may be able to update Camera Raw directly to version 8.6 by a link from this page:
Keeping Photoshop Up-To-Date
Best of luck to you. Please let us know here if these things help.
-Noel -
neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?
Hey lightc,
If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! can anyone help me?
First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.
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istalling third party instruments.. i have tried to go to application support and putting them into the sampler but they are still not showing up.. can someone help me
Hi
So these are EXS24 Sampler Instruments?
If yes... the .exs Instrument files need to go in
Library:Application Support:Logic:Sampler Instruments
Or
<User>:Library:Application Support:Logic:Sampler Instruments
CCT -
i just purchased a new 21.5 iMac and would like to copy my iPhoto from my old iMac's time capsule can anyone help me ?
You might consider restoring to factory specs, as detailed in the booklet that shipped witht the machine, using the Setup Assistant on first boot, and then reinstalling those new programs. i've not moved pictures, so you could always give that a shot.
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I am trying to transfer the licence of a Dreamweaver CS3 Macintosh product. A transfer of licence form has been signed by the person that gave it to me. Can anyone help me to complete the process as Adobe chat say they cannot to help? They told me the forum is looked at by an expert team. Anyone there? Thanks
Did you complete your form as well? A form needs to be completed and signed by both parties and submitted to Adobe support via a support ticket. Chat support cannot help, but should have pointed you to the KB article with the instructions.
Transfer an Adobe product license -
I recently bought a new Time Capsule and the following message has started to show:-
"Time Machine could not complete the back up. The backup disk image “/Volumes/Data-1/Brian’s iMac.sparsebundle” is already in use."
Can anyone help?Pondini is the resident Time Machine expert on the forums, and he has all the answers.
Check is excellent Time Machine - Troubleshooting support document
http://pondini.org/TM/Troubleshooting.html
See # C17 in particular -
I'm trying to add a new domain and I'm getting error message.
Hi,
I'm trying to add my new domain name and I'm getting error message that says: 'Cannot add domain because this domain already exists. Please delete the domain and I already deleted it along with all the 'A Records', 'CNAME Records (Alias)', MX Records', and 'Advanced DNS Records'. I have a ton of new fans coming to the site tonight. Help!!!Did you ever setup another trial BC site before and attach that domain name? I'm pretty sure that if the domain name is attached to BC's nameservers already even if it's under another account then it won't work. Not 100% sure about it but it's a likely culprit. Try to type the subdomain you are adding into a browser and add "/admin" and see if you can login to BC-- if it's an old site you had setup then you should remove the subdomain from that account first and then try to add it to your newer BC site.
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I tried installing os 4.3.3 but ITunes advised of error before completing. I am now left with image on screen of 'usb to be linked with ITunes'. I cannot reboot my IPad or connect with ITunes to re-sync. Can anyone help? Thank you
I have encountered this problem with my first IPAD2 and brought it back to the Apple Store. They gave me a new one and I used it for a few weeks and my MIC was not working so I decided to try and install the update. I hard wired my laptop this time and again I had the same error. The IPAD2 froze so I went back to the Apple Store and they tried to fix the problem. They could not. So they are going to give me another new one. I asked them what the problem could be and they said it was my computer and I should select the download and not the download and install. But to be honest I do not remember I had that option. When I get my new one, I will see if I get the option to select how I update my IPAD. I also saw a message on this site that suggested closing all security programs before attempting to updat the software. I did ask the apple rep when I returned my IPAD today if the security programs would interfer with the update. They said no, but I will try anything to get the update to work. If you find an answer let me know
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