I AM TRYING TO DOWNLOAD ELEMENTS 12 ON TO A NEW COMPUTER. I HAVE A SERIAL NUMBER. SOMEONE WAS MEANT TO PHONE ME YESTERDAY TO HELP. WHAT CAN B DONE?

I AM TRYING TO DOWNLOAD ELEMENTS 12 ON TO A NEW COMPUTER. I HAVE A SERIAL NUMBER. SOMEONE WAS MEANT TO PHONE ME YESTERDAY 18.06.2014 TO HELP.
ADOBE IS  CLEARLY IS HAPPY TO SELL  U A PRODUCT  BUT HAVE DECIDED THAT SUPPORT IS EFFECTIVELY DISCONTINUED. WHAT CAN B DONE?

What problem are you having downloading that you need help with?
I don't know where they hide the downloads for Elements nowadays, and whatever they have done to their site has made even finding their products that much harder.  But you can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

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