I am trying to download iTunes software to my MacBook Air, but my laptop won't restart. It freezes instead. What do I do?

Trying to download new iTunes software to my MacBook Air, but when I try to restart, the laptop freezes. Any advice?

jessicar
Just user to user....based on past and current history, Adobe Tech Support is not going to help you with a technical issue which is preventing you from using your purchased serial number for Photoshop Elements. Version 12 is not the current version. And, the Adobe Tech Support is limited even for the current version which is 13. If this matter involves a purchased activated serial number trapped on a crashed computer while you are trying to install on a 3rd computer, then probably Adobe Chat Activation can be of assistance. If that is the case and you want to explore that possibility, then click on the following link
Contact Customer Care
Photoshop Elements
Adobe ID, Signing In
Adobe ID, Sign In, Account Help
Chat Panel
If the above link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Are you getting one of those "too many computers with your serial number" messages? Then the above should apply to your situation.
Before the above consider....
a. For Photoshop Elements technical issues please post your question in the Adobe Photoshop Elements Forum. Somehow your
question got posted in the Adobe Premiere Elements Forum.
b. Have you verified your Photoshop Elements serial number at the Adobe web site (http://www.adobe.com) - after signing in with your
Adobe ID and Password, type My Products in the Search field and follow the path to your product in My Products. Click on Adobe
Photoshop Elements 12 in your list to reveal the serial number.
c. Do the install with antivirus and firewall(s) disabled.
ATR

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I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

I am trying to download adobe reader for my macbook air but it keeps stopping at 44%. I have downloaded the latest updates for my mac and retried numerous times. Please advise. Thank you

As posted about a dozen times every day, try the offline installer from http://get.adobe.com/reader/enterprise/

TS3694 itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?

itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?
I get the following:
(1) iTunes - The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? Yes/No
(2) iTunes - The software required for communicating with iPods and mobile phones could not be repaired. Please reinstall iTunes if you wish to use these devices. OK
(3) iTunes error message - A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) OK
(4) iTunes error message - We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) There is an error in the iTunes Store. Please try again later. OK
Okay, so I decided to uninstall and reinstall. Funny, iTunes can be found in a program folder, but it does not show up in the programs list. I tried to look for it using the command prompt ("wmic" --> "product get name") but iTunes is not there either. Doesn't even show up in the registry to try to uninstall.
I just want to "properly" uninstall and reinstall iTunes (plus the other usual suspects, Apple Software Update, Apple Mobile Device Support, Bonjour, & Apple Application Support). If anyone out there has any suggestions, please help! (I'm running Windows Vista -- don't judge/laugh) :-)

Okay, feeling like an idiot, but will share so others don't have to. I rebooted my computer and that enabled iTunes to reappear in the programs list. Don't appear to be having the same problems as before (no error messages now). Problem solved!

I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?

I have an older Macbook with OS/X. Tried to download iTunes 10 a few times now, but when installing I always get the same error message: Run Preinstall Script for Apple Mobile Device Support. What can I do to finalise the installation?

Thanks. Short of the sort of "generic" suggestions of restaring your system, if you haven't, and repairing disk permissions and verifying the disk, I don't have any advice right now. I'll do some research and see if I can come across anything. Meanwhile, someone else may have an idea.
Regards.

I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?

I have been trying to update my software in my macbook pro, but every time I go through the motions of updating/restarting my computer nothing happens and it still shows I need a software update. Anyone know why this is happening?

How large is your HD and how much space do you have left?
Check out the following & do the necessary:
Disconnect all devices from the computer then do the following:
Boot up from your Snow Leopard Install DVD while holding down the "c" key.
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Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
Try SU again.
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i have downloaded the updates for my macbook air and when i restart the computer it says that they can not be installed because and error occured i have tried 3 times

A common hangup for updates is corrupted file permissions.
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I am trying to download windows 7 on my macbook pro but it keeps saying the disk cannot be partitioned because some files cannot be moved.

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Try a restart.
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Safe Mode
Safe Mode - About
General information.
Isolating issues in Mac OS X
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I was trying to download latest software to my iPod touch but error msg has appeared

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Thanks. anyabek

Hi anyabek,
The article below may be able to help you with this issue.
Click on the link below to see more details and screenshots.
iTunes: Finding lost media and downloads
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Resume any interrupted downloads
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Please tell us EXACTLY what happens including any error messages IN FULL. Thanks.

I am trying to download iTunes software to my MacBook Air, but my laptop won't restart. It freezes instead. What do I do?

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