I am trying to install a program on my Mac and the Automator is interfering....can it be overridden or disabled?

I purchased a program from a trusted website and was able to download it....however when I try to install it I get an "Apple Run Script Error"....the support team for the web site thinks it is Automator....so not sure how to get around this....anyone out there can help? Would be greatly appreciated.

Well there's not enough info to even guess beyond what I previously posted.
My only "judgement" here is that whatever program you are using has questionable tech support if all they say is "it's Automator" and offer no further assistance as to why their program doesn't work on your machine and aren't even curious.

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