I am trying to install Camera Raw 6.7 plug in to photoshop CS5 to be able to read my D800 NEF file but I get note "Unable to write at locate '/Users/ds/Library/Application Support/Adobe'. Please provide write permission to this location and try again. Wha

Prior to this, I installed newest version of Adobe App Mgr as suggested by pop up note.

What do I do to provide the write permission to the location?

Similar Messages

I have installed Adobe Lightroom CC. In the process of launching, a popup appears, that says: "AN INTERNAL ERROR HAS OCCURRED. Cannot create the required folder: /Users/(my user name)/Library/Application Support/Adobe/Lightroom/Develop Presets." So e

I have installed Adobe Lightroom CC. In the process of launching, a popup appears, that says: "AN INTERNAL ERROR HAS OCCURRED. Cannot create the required folder: /Users/(my user name)/Library/Application Support/Adobe/Lightroom/Develop Presets." So even though Lightroom CC is installed, it will not launch. What do I need to do to allow it to launch?

The problem was solved today. Here's the full story. I'm a Mac user. At first I installed Lightroom CC on my iMac (desktop). I had this problem so I called Adobe, and was referred to a "special unit" . After about an hour the tech solved it for me ... we did a screen sharing and she took control of my computer for a loooong time. Because of language difficulties, at first I wondered if she knew what she was doing but she eventually solved it. Although she couldn't explain exactly what she was doing, she summarized it by saying "it was a permissions problem." I asked if I would have the same issue later when I installed it on my laptop (Macbook Air). She said probably not.
But I did. The same internal error popup arose on launch and launch did not complete on my laptop. I tried chat but no joy so I eventually called Apple Care. I had noticed that on my laptop (and the iMac for that matter), that there was no Library folder after my user name. The Apple tech explained that the Library folder is actually there but it is hidden because it's very easy for users to do some very nasty things to their computer by going astray while in the Library folder. The folder is actually there, but they hide it. I did remember seeing that the tech helping me with my iMac had typed the work "Library" while she was controlling my computer. Basically she had activated the hidden Library folder so she could open the path that Lightroom was trying to follow to create that "Develop Presets" folder. For some reason, the inability to create that folder in the launch process was preventing launch from being completed. The Apple tech said she didn't actually have to do that and activated the Library folder by use of the Go selection on the menu bar. Anyway, once that complete path was replicated and opened, the next step was to go to the Lightroom Permissions field and add my user name to the user categories already there and enable "read and write" permissions to my user name. Once done, I shut down my laptop, and then rebooted. I launched Lightroom and then boom, voila, heavens to betsy, etc. it launched and suddenly a dismal weekend turned into a great one.
I am not a geek, so I hope this makes some sense. I also hope Lightroom launches again tomorrow and beyond!

How do i fix this error encountered while writing files. User/deanbullock/library/applications/support/adobe/elementsorganizer/catalog/mycatolog/c atalog.pse11db?

Please help i can't backup my files and this error does not help me solve the problem. i stated the error in the question please any help would be appreciated

Hi,
Do you have video files in your catalog?
If yes, can you please try taking the backing without these video files?
Thanks,
Anwesha

"error loading updater workflow"...trying to install camera raw 6.3 plug in

A very helpful response to an earlier question got me to realize the need to instll the latest raw plugin....6.3....
Now when I go to install I get "error loading updating workflow"
any help on this one???
Thanks
I have CS5 using windows 7 on my dell inspiiron 1545 pc......this was an update t cs5 from previously installed cs4
version

"PDA file "and "changed PDA file...."
PDA file
12/21/2010 11:35:13 PDApp - Build Version - 1.0.175.0
12/21/2010 11:35:13 PDApp - Logging Level verbosity Set to 4
12/21/2010 11:35:13 PDApp.CommandLineParser - Parsing the command
line provided. Number of command line arguments is 6
12/21/2010 11:35:13 PDApp - DWA AppletID argument not specified on
command line. Trying to find the existing instance
12/21/2010 11:35:13 PDApp - This is the first instance so creating a
thread for listening to the created pipe
12/21/2010 11:35:13 PipeThread - Pipe thread started
12/21/2010 11:35:13 PDApp - Starting AsyncMessageProcessor
12/21/2010 11:35:13 PDApp.AsyncMsgProcessor - AsyncMsgProcessor
initialized...
12/21/2010 11:35:13 PDApp.AsyncMsgProcessor - AsyncMsgProcessor
started. on thread id = 4960
12/21/2010 11:35:13 PDApp - Detecting Applet Database Library file...
12/21/2010 11:35:13 PDApp - Fetching Applet registeration
information...
12/21/2010 11:35:13 PDApp.AppletManager - AppletManager initialize...
12/21/2010 11:35:13 PIM - Build Version - 1.0.175.0
12/21/2010 11:35:13 PIM - Logging Level verbosity Set to 4
12/21/2010 11:35:13 PIM - CREATE PIM Instance ...
12/21/2010 11:35:13 Utilities - File does not exist
12/21/2010 11:35:13 PIM - trying to createOrUpdatePIMDbSchema.
12/21/2010 11:35:13 PIM - Current db schema version on machine 1.
12/21/2010 11:35:13 PIM - Current db schema version to install 1.
12/21/2010 11:35:13 PIM - PIM DB Schema is up to date. Current schema
version is 1.
12/21/2010 11:35:13 PIM - PIM Database is Up To Date.
12/21/2010 11:35:13 PIM - PIMSqlite closeDB status 0
12/21/2010 11:35:13 PIM - FREE PIM Instance ...
12/21/2010 11:35:13 PDApp.AppletManager - Applet database path -
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..
12/21/2010 11:35:13 PDApp.AppletManager - PIM library path -
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\AdobePIM.dll
12/21/2010 11:35:13 PDApp.AppletManager - Loading PIM library...
12/21/2010 11:35:13 PDApp.AppletManager - Getting applet data from
Applet database
12/21/2010 11:35:13 PDApp.AppletManager - All installed pakages
version string (pim_getCurrentPackagesVersion) is
DWA:1.0.172.0|LWA:1.0.175.0|PDApp:1.0.175.0|UWA:1.0.175.0
12/21/2010 11:35:13 PDApp.AppletManager - Registering Applets...
12/21/2010 11:35:13 PDApp.WindowManager - Initializing native
WindowManager
12/21/2010 11:35:13 PDApp.WindowManager - Creating window instance
12/21/2010 11:35:13 PDApp.WindowManager - Checking for appletID and
appletVersion given in CommandLineOptions
12/21/2010 11:35:13 PDApp.WindowManager - Creating APE stage instance
12/21/2010 11:35:15 PDApp.ExternalGateway - MessageHandler
initialized...
12/21/2010 11:35:15 PDApp.ExternalGateway - ExternalGateway
initialized...
12/21/2010 11:35:15 PDApp.ExternalGateway - NativeCommandHandler
initialized...
12/21/2010 11:35:15.431 PDApp.StartupCommand Logging Level verbosity
Set to INFO
12/21/2010 11:35:15.432 PDApp.StartupCommand Processing the startup
Command
12/21/2010 11:35:15.439 PDAPP.AppletManager Starting Applet
registeration...
12/21/2010 11:35:15.457 PDAPP.MainDisplayMediator Looking up for the
Exact versioned applet for ID :UWA_UI
12/21/2010 11:35:15.479 PDAPP.AppletManager Loading Applet: UWA_UI
Version = 1.0
12/21/2010 11:35:15.514 PDApp.ZStringLoader PDAPP SWF - locale set
to - en_US
12/21/2010 11:35:15.570 PDAPP.AppletManager Loading progress0 out of
521002
12/21/2010 11:35:15.572 PDAPP.AppletManager Loading progress65536 out
of 521002
12/21/2010 11:35:15.574 PDAPP.AppletManager Loading progress131072
out of 521002
12/21/2010 11:35:15.583 PDAPP.AppletManager Loading progress196608
out of 521002
12/21/2010 11:35:15.585 PDAPP.AppletManager Loading progress262144
out of 521002
12/21/2010 11:35:15.588 PDAPP.AppletManager Loading progress327680
out of 521002
12/21/2010 11:35:15.590 PDAPP.AppletManager Loading progress393216
out of 521002
12/21/2010 11:35:15.592 PDAPP.AppletManager Loading progress458752
out of 521002
12/21/2010 11:35:15.594 PDAPP.AppletManager Loading progress521002
out of 521002
12/21/2010 11:35:16.023 PDApp.ExternalGateway Recieved Applet Loading
Completion
12/21/2010 11:35:16.027 UWA.ZStringLoader Trying to load ZString for
preferred locale - en_US
12/21/2010 11:35:16.087 UWA.ZStringLoader Applet locale set to -
en_US
12/21/2010 11:35:16.319 UWAApplet.Startup Processing the startup
command
12/21/2010 11:35:16.324 UWA.LoadWorkflowCommand Processing the
LoadWorkflowCommand
12/21/2010 11:35:16 PDApp.AppletManager - Loading Applet - UWA_Native
for WindowID - 1
12/21/2010 11:35:16 UWANative - Build Version - 1.0.175.0
12/21/2010 11:35:16 UWANative - Logging Level verbosity Set to 4
12/21/2010 11:35:16 UWANative - Updater in patch mode
12/21/2010 11:35:16 UWANative - Error in mdbOpenSessionNoCreate 1
12/21/2010 11:35:16 UWANative - Failed to initialize Updater Core
12/21/2010 11:35:20 Utilities - Directory not present
12/21/2010 11:35:20 UWANative - Could not delete the temp folder "".
12/21/2010 11:35:16.594 UWA.LoadWorkflowCommand The start applet did
not return the result xml. Startapplet returned
12/21/2010 11:35:16.595 UWA.LoadWorkflowCommand Cannot start
UWANative Applet
12/21/2010 11:35:20 PDApp.AppletManager - Un-loading Applet -
UWA_Native for window ID - 1
12/21/2010 11:35:20 PDApp.ExternalGateway - Callng the finalize
function of the applet
12/21/2010 11:35:20 PDApp.ExternalGateway - Unloading applet
12/21/2010 11:35:20.878 PDApp.HostMessageHandler Recieved force
window close message
12/21/2010 11:35:20.878 PDApp.HostMessageHandler Sending message to
native
12/21/2010 11:35:20 PDApp.WindowManager - Window destruction reached
for ID - 1
12/21/2010 11:35:21 PipeThread - Pipe Connected. Waiting for data to
come on pipe
12/21/2010 11:35:21 PipeThread - 2 bytes read on pipe
12/21/2010 11:35:21 PipeThread - Data recieved on pipe. Sending the
data to the main thread to process and show window
12/21/2010 11:35:21 PipeThread - Message Sent to main thread
12/21/2010 11:35:21 PipeThread - Disconnecting pipe
12/21/2010 11:35:21 PipeThread - Pipe Disconnected
12/21/2010 11:35:21 PipeThread - Terminating the pipe thread
12/21/2010 11:35:21 PDApp - Terminating native MessageQueueManager
12/21/2010 11:35:21 PDApp - Terminating native AppletManager
12/21/2010 11:35:21 PDApp.AppletManager - AppletManager destructed
12/21/2010 11:35:21 PDApp - Terminating WindowManager
12/21/2010 11:35:21 PDApp.WindowManager - Destroying PDApp main
window's
12/21/2010 11:35:21 PDApp.WindowManager - Destroying PDApp main
window's sucessfully
12/21/2010 11:35:21 PDApp - Terminating ExternalGateway
12/21/2010 11:35:21 PDApp.ExternalGateway - ExternalGateway
destructed
12/21/2010 11:35:21 PDApp - Terminating MessageHandler
12/21/2010 11:35:21 PDApp.ExternalGateway - MessageHandler
finalize...
12/21/2010 11:35:21 PDApp.ExternalGateway - MessageHandler destructed
12/21/2010 11:35:21 PDApp - Terminating NativeCommandHandler
12/21/2010 11:35:21 PDApp.ExternalGateway - NativeCommandHandler
destructed
12/21/2010 11:35:21 PDApp - Terminating AsyncMessageProcessor
12/21/2010 11:35:21 PDApp.AsyncMsgProcessor - Destroying
AsyncMsgProcessor
12/21/2010 11:35:21 PDApp - Terminating NativePlatformHandler
12/21/2010 11:35:21 PDApp - Terminating logger
PDA changed file
12/21/2010 03:00:24 AAMUpdatesNotifier - Build Version - 1.0.175.0
12/21/2010 03:00:24 AAMUpdatesNotifier - Logging Level verbosity Set
to 4
12/21/2010 03:00:27 Utilities - File does not exist
12/21/2010 03:00:41 AAMUpdatesNotifier - CFU .... StatusCode(41)
ErrorCode(212)
12/21/2010 03:00:41 AAMUpdatesNotifier - inside getUpdates
12/21/2010 03:00:41 AAMUpdatesNotifier - Cannot find any update Node
12/21/2010 03:00:41 AAMUpdatesNotifier - All updates count 0

Can not find folder to load camera raw presets on MAC. I have searched and says to drop in the library/application support/adobe/camera raw/settings folder but I do not have this folder or can no locate it. I get as far as lib/appsupoort/adobe/camera raw

I just made the switch to mac. I am have installed all the new PS6 CC and bridge and I am not trying to add some presets to my ACR but when I search for the folder to place them it is not there. From what I researched it says it should be under camera library/application support/adobe/camera raw/settings but I can only get to library/application support/adobe/ and then there are two different camera raw options I have checked both and there are not settings folder. If anyone can help me please thanks

You want your user library
Mac(user)/Library/Application Support/Adobe/Camera Raw/Settings
In finder click on Go then hold down the Option key and then click on Library

I Receive Error DF015 Unable to delete symlink "/Library/Application Support/Adobe/APE/3.4/adbeapeco

Hi,
I am having issues installing Extension Managger CC. I receive the follwoing error when attempting to install Extension Manager:
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF015 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s)
----------- Payload: Adobe Player for Embedding 3.4 3.4.0.0 {6E6ECFC9-FE3D-4314-B937-7E25A7862899} -----------
ERROR: DF015: Unable to delete symlink "/Library/Application Support/Adobe/APE/3.4/adbeapecore.framework/Libraries"(Seq 4)
I don't know if the permissions on the file (and contents) are correct. I noticed that they were pointing to a user that no longer exists. I manually went in and made the owner and groups point to system, wheel and root and everyone, with all three having R+W access.
Are these the correct permissions? I was thinking of using Adobe CC Cleaner but I didn't see anything that mentioned Extension Manager. What would the APE 3.4 be called?
What yould you recommend?
Thanks,
Rocky

Moving this discussion to the Creative Cloud Download & Install forum.
Rocky you are correct to determine this is a file permission failure which is causing the error. Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html for information on how to adjust the file permissions.
If you continue to fail with this update you may want to try applying the update in either a Root user account or a new administrator account to see if the same failure occurs.

Could not create ~/Library/Application Support/Adobe/CoreSync

On my MacBook Pro, I'm using Chrome as my web browser, and I wanted to try Adobe Photoshop CC with a free trail, but first I have to I download Creative Cloud. And I did, successfully, but when I go to install a free trail of Photoshop CC, I cannot and this comes up...
So I did as it says and uninstalled Creative Cloud and re-downloaded it, and I still get the same message and this message too...
So I Google searched this message and a solution for it, and I found some forums on the Adobe discussion/question page, and found that the solution was to:
I did this process, and everything was going smooth, except for I have no "CoreSync" folder...the only folders that come up after I search in my Finder "Library/Application Support/Adobe" are Lightroom and OOBEE.
NOTE: I'm not sure that OOBEE is the exact name, I tried following other forum steps and one of them was to change the name to "OOBEE.OLD", but this didn't work so I just changed it back to what I think is the original name.
Could I please have some help...I've been at this for along time and it's really ticking me off...all I want to do is download the free trail of Photoshop CC. I would really appreciate some help.
Thanks,
Nick

I had exactly the same issue which is preventing Adobe Creative Cloud to download. The message "could not create..." is appearing and in the Apps area in Creative Cloud is written "Download Error" and I should reinstall it. I tried it several times with no success. Also the permissions for the folders are allright (created root and checked permissions like described in above link).
I now found this
install error on Mac "could not create ~/library/application support/adobe/coresync"
After creating another admin user I could install it with that one. Hope this helps.

I get this message: /Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue

Suddenly get this message and Photoshop won't function
Fatal error missing component
/Library/Application Support/Adobe/Adobe Version Cue CS4/Client/4.0.0/VersionCue.framework
Onv CS4 is old but it was working. I bought it online legitimately.
I don't think I have the discs
How can I reinstall the software at no additional cost?
Mike

Hi there! Because the forum you originally posted in is for beginners trying to learn the basics of Photoshop, I moved your question to the Photoshop General Discussion forum, where you'll get more specialized help.
To help others help you, please read through this article and provide any additional relevant details.

Why is there no plug-ins folder in my Library/Application Support/Adobe/ folder?

As with many other users, the "Open in Camera Raw" option is grayed out in Bridge CS6.
I downloaded the suggested plug-in and tried to follow the path: Library/Application Support/Adobe/Plug-Ins/CS6/File Formats folder
But there's no Plug-Ins folder under Library/Application Support/Adobe.
I'm going to the Library folder that comes up when I click Go while holding down Option.
Am I doing something wrong?

Okay, I went to Home and then ~/Library and clicked Shift+Command+G -- and there's till no Plug-Ins folder under Library/Application Support/Adobe.

Where is the library with Library/Application Support/Adobe?

PhotoShop Preferences / Additional Plug-Ins gives this path: Mcintosh HD: Library: Application Support: Adobe: Plug-Ins: CS6: File Formats.
But I can't access this library in any of the ways suggested: neither Option-clicking on Go nor ~/Library take me to that library.
Where is it?

You want the global /Library folder, not the user ~/Library folder. Leave out the ~

Could not create~/library/application support/adobe/coresync, could not create~/library/application support/adobe/coresync

could not create~/library/application support/adobe/coresync

Try below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go. Make sure to include ~
Then open Application Support
Right click on Adobe folder
Click on get info
Click on symbol and Add Administrator and your current user name ( if not added )
Then give read and write permission to user name and admin
Then click on Gear icon and select 'Apply to Enclosed
Then check if you are getting same error again

Intalled os x yosemite and my greys are displaying brown and Im receiving this error message -Checking 80 profiles... /Library/Application Support/Adobe/Color/Profiles/RedBlueYelllow.icc    Tag 'pseq': Required tag is not present. /Library/Applicati

Intalled os x yosemite and my greys are displaying brown and Im receiving this error message
Tag 'pseq': Required tag is not present on 4 of my color profiles
Thank you

EtreCheck version: 2.0.6 (91)
Report generated October 23, 2014 at 6:17:40 PM EDT
Hardware Information: ℹ️
    MacBook Pro (17-inch, Mid 2009) (Verified)
    MacBook Pro - model: MacBookPro5,2
    1 2.8 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
    NVIDIA GeForce 9600M GT - VRAM: 512 MB
        Color LCD 1920 x 1200
System Software: ℹ️
    OS X 10.10 (14A389) - Uptime: one day 3:29:31
Disk Information: ℹ️
    FUJITSU MJA2500BH FFS G1 disk0 : (500.11 GB)
    S.M.A.R.T. Status: Verified
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    HL-DT-ST DVDRW GS21N
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple, Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
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    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) Support
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Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
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    [running]    com.adobe.AdobeCreativeCloud.plist Support
    [running]    com.amazon.sendtokindle.launcher.plist Support
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[invalid?]    com.rim.BBLaunchAgent.plist Support
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    [running]    com.wacom.wacomtablet.plist Support
    [invalid?]    Kersh-Wellness.Activity-Monitor-Dock.plist Support
Launch Daemons: ℹ️
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    [running]    com.intego.commonservices.daemon.plist Support
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    [running]    com.intego.PersonalBackup.daemon.plist Support
    [running]    com.intego.task.manager.daemon.plist Support
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   [invalid?]    com.intego.VirusBarrierX6.scanner.daemon.plist Support
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    [invalid?]    com.wdc.WDSmartWareServer.plist Support
User Launch Agents: ℹ️
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    [loaded]    com.adobe.ARM.[...].plist Support
    [loaded]    com.adobe.ARM.[...].plist Support
    [invalid?]    com.citrixonline.GoToMeeting.G2MUpdate.plist Support
   [invalid?]    com.google.GoogleContactSyncAgent.plist Support
    [loaded]    com.google.keystone.agent.plist Support
    [running]    com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
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User Login Items: ℹ️
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    EvernoteHelper    UNKNOWN (missing value)
    Android File Transfer Agent    Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
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    Google Drive    UNKNOWN (missing value)
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    StatusMenu    Application (/Incompatible Software/StatusMenu.app)
    HPEventHandler    UNKNOWN (missing value)
Internet Plug-ins: ℹ️
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3rd Party Preference Panes: ℹ️
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    WacomTablet Support
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
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        10%    WindowServer
         4%    plugin-container
         0%    hidd
         0%    AppleSpell
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    94 MB    Finder
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    9.37 GB    Page-ins
    119 MB    Page-outs
MacBook Pro, OS X Yosemite (10.10)

Error U44M2P24 when trying to install Camera Raw 6.7

I'm trying to install Camera Raw 6.7 in OS X Lion 10.7.3 and keep getting error message U44M2P24 stating that the installation failed. I've tried re-downloading the installer and trying again after a restart, but it still doesn't work.

Have you tried to download and install directly from Adobe, instead of using the Updater in PS?
http://feedback.photoshop.com/photoshop_family/topics/camera_raw_6_6_update_fails_to_insta ll

Trying to install AOM in Bridge CC but can't find the "Mac OS: /Library/Application Support/Adobe/Bridge CC Extensions" folder - where is it? Thank you!

After updating to 10.9.2 the Finder changed and I feel something is hiding - for example, I no longer seem to be able to "GET INFO" about my hardrive... only my drive and "my documents" etc... maybe this has something to do with not being able to find this folder: Mac OS: /Library/Application Support/Adobe/Bridge CC Extensions

Jeff... Yes. I meant to mark this solved - found another thread recommending using FINDER-GO TO- and /Library/Application Support/Adobe/Bridge CC Extensions.
It worked easy.
That little bit of info would be a great addition to that install AOM instructions.
Thank you for asking!

Can't install Acrobat form cs6 diskete: I get this error: Exit Code: 6 - ARKSelector.dylib not found at /Library/Application Support/Adobe/DECor

How an I get around this error when I try to install Acrobat form CS-6 Design & Web Premium CD on my Mac air?
Exit Code: 6 - ARKSelector.dylib not found at /Library/Application Support/Adobe/DECor
HELP!

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

I am trying to install Camera Raw 6.7 plug in to photoshop CS5 to be able to read my D800 NEF file but I get note "Unable to write at locate '/Users/ds/Library/Application Support/Adobe'. Please provide write permission to this location and try again. Wha

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