I am trying to reset my Itunes security questions as I haven't used them for ages, but there is no option to resend to my email.... Help?
I am trying to reset my Itunes security questions as I haven't used them for ages, but there is no option to resend to my email.... Help?
account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57
Similar Messages
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I am trying to recover my iTunes security questions, but my only option is to send the info link to my work e-mail. I won't be at work until Monday. Any suggestions on changing this option?
Hi Carollmt,
I love sharing playlists with people too. The instructions for syncing an iPod can be found at the following link:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
If is the first time you are syncing your husband's iPod with your computer, it will remove his music currently on his iPod and replace it with the music you are trying to sync. If you don't want to remove the music currently on your husband's iPod, you can transfer your music to his iTunes library using Home Sharing. Expand the Home Sharing section in the following article for steps to setup Home Sharing and use it to transfer music:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
How to reset your itunes security question answers
How do i reset my itunes security question answers
Go here, and click "Manage Account" on the left:
http://www.apple.com/support/appleid/ -
Will you reset my itunes security questions?
will you please reset my itunes security questions?
Nobody on these boards can; you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92256) -
I reset my iTunes Security Questions and when I go into the Apple Store to buy a TV Show it is still asking me the old security questions, not the new ones... How do I make iTunes ask me the new security questions?
Get prepared for some bad news, then contact iTS.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
How do i reset my iTunes security questions?
How do I Reset m'y iTunes security questions? I havé forgotten the answers. Thx, Chris
Hey there Chris,
It sounds like you need to reset your Apple ID security questions. The following article should help you out named:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Thank you for using Apple Support Communities.
Regards,
Sterling -
I bought some ringtones and alerts from itunes and it won't let me use them for text alerts or voicemail. Am I doing something wrong? Other ringtones I have downloaded work.
What does won't let you use them mean exactly?
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HT201303 how do i reset my itunes security questions
how do i reset my itunes security questions
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
Hello..
Ok, so I wonder if someone can help me?
I have an iphone 5 and want to use a 15 euro itunes gift card(I'm British, but live in France), however when I go to purchase something it requires me to enter the answers to the 'security questions', however I have completely forgotten them after making several attempts. I somehow need to reset these forgotten questions, as I would if I had forgotten my password for my AppleID .
I have been directed to this page, but I can't see how i can't see how I can fill it in...http://support.apple.com/kb/ht5312
I'm kind of a beginner to itunes, hence why I am completely lost!
Anyway feedback would be so appreciated!
ThanksThat page is not meant to be filled in. It is only to provide guidance.
To find the page that must be completed, you need to go here:
http://support.apple.com/kb/ht1574
Once you have provided your Apple ID, and entered the site, you must them click on reset security questions and follow instructions. -
My iPod touch wont let me buy anything, i've beem using this account for a couple of years and now it says that this is the first ime this id has been used on my device... it's not.... and to sign in and answer security questions. i cant remember the answers to the questions. How can i fix this without making a new account and losing all my stuff???
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
What is the simple way to reset my Security questions?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, it has been reported that the email can take a while to arrive. Use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
HT1725 How do you reset your iTunes security questions if you forget them?
I want to get a song on iTunes.so I went on and it needed the security question answer.But I forgot it, so how do I reset it?
Click here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74893) -
Hi there it seems that I cannot reset my iTunes security questions without knowing them
Hi there I cannot rest my security questions please don't bother sending me to this link as the reset doesn't come up for me it requires me to answer the questions before I can access this http://support.apple.com/kb/ht5312
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(86392) -
How can I reset my itunes security questions
I forgot my apple security questions and I just. Got a new gift card and I can't buy anything because I need my security questions
What do I do know?You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96487) -
HT5312 How can I reset the iTunes security questions i forgot
Ok i want to make a purchase but can't because i need to answer security questions i forgot them. How do I reset them through email because i cannot call so is there a way to reset through email ?
Hello Chris,
Welcome to the Apple Support Communities. I found some information about how to reset your security questions if you have forgotten the answers:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
You can find the full article here:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Thank you for using Apple Support Communities.
Best,
Sheila M.
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