I am trying to recover my iTunes security questions, but my only option is to send the info link to an e-mail I do not have access to on weekends...
I am trying to recover my iTunes security questions, but my only option is to send the info link to my work e-mail. I won't be at work until Monday. Any suggestions on changing this option?
Hi Carollmt,
I love sharing playlists with people too. The instructions for syncing an iPod can be found at the following link:
iTunes: Syncing media content to iPod
http://support.apple.com/kb/HT1351
If is the first time you are syncing your husband's iPod with your computer, it will remove his music currently on his iPod and replace it with the music you are trying to sync. If you don't want to remove the music currently on your husband's iPod, you can transfer your music to his iTunes library using Home Sharing. Expand the Home Sharing section in the following article for steps to setup Home Sharing and use it to transfer music:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/HT4527
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.
Similar Messages
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I am trying to reset my Itunes security questions as I haven't used them for ages, but there is no option to resend to my email.... Help?
account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57 -
When I sign in to my Apple ID in "My Apple ID" and go to "Passwod and Security" I should answer the security questions but I don't remeber them and the bar that says "send to rescue email" doesn't show !! How could I recover the questions??
You will have to contact iTunes Support and tell them you have forgotten your Security Questions and need them reset. They will respond to you by email, usually within 24 hours. Here are two links to contact iTunes Support:
http://www.apple.com/support/itunes/ww/
or by email:
http://www.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
I'm trying to set up a iTunes allowance account for my 11 year old daughter, I set up the account but put in the wrong email address, now it's trying to send the verification email to an old addy I no longer have access to. Help.
I've tried looking at my own itunes account but I cannot seem to find the allowance account, it says I currently have zero allowance accounts.
All I want to do is change the assigned email address.Who is the email provider? Not all accounts can be set up as POP3
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The problem is that when I check "email authentication" to retrieve my password, they DON'T send me an e-mail. Also, when I check "Answer Security Questions" and I enter my birthdate (which is the same in all my e-mail ids), they tell me invalid birthdate. I have been trying this for a long time, there is no way I can retrive my password and a lot of my apps are linked with this id and because of this issue, I'm not able to update them.
search google for "iphone remove picture from contact"
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I do not know my security questions and my backup email that it sends the reset to isn't working. Help!
If you don't have access to, or don't have, a rescue email account (and you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to change/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I need to reset my security questions but I can't unless I answer the questions but I don't know the answers is there any other way?
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
When I go to buy an app that isn't free it asks for my security question but I don't know what my security question is so I go to change it and it said it will send the info to this email that I don't even have. What do I do?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
HT5312 i am trying to to change my security questions but itunes is not sending me the verifcation
i
1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact -
I have been trying in vain to get purchase details on my iPad. I click on the iTunes button, but it only shows the names of the songs, I click on the App Store icon and it shows apps, but none of these match the charge, there is no email regarding purchases. What is the point of having reference numbers when they don't allow you to use them to reference??
You can only view the full purchase history on your computer's iTunes : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
On your iPad you can view a cut-down version (and optionally contact support if you have a problem with a purchase) via this page : http://reportaproblem.apple.com -
How to reset your itunes security question answers
How do i reset my itunes security question answers
Go here, and click "Manage Account" on the left:
http://www.apple.com/support/appleid/ -
Hi i qanted to get help pg how can i download a game but they want me to verify my age but ansrewing the security question but iforgot
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90361) -
I am using a new laptop and wish to make a purchase, quite correctly have been prompted to answer ID Security question but it is impossible to click on the page location to provide the answer...it's getting hard to spend my money with I tunes...help!
Also my computer wont let me get on icloud.
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I have been trying to recover or reset my password, but the reset email never comes, so I can't change my password. I tried to open a new itunes account to assign my iphone 4 to, but it always defaults to the old itunes account?
Me too! I tried to reset many times the password of my daughter’s id but she never received an email with instructions. :-(
-
Trying to change my security questions - to purchase apps - cannot reset questions - as it does not have my correct email address on reset security. Help - how can I get correct password on security to reset.
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom
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