I am trying to restore my back up on my 'new' iPhone 6 PLUS but I am unable to do this. My 'old' phone is an iPhone 5S - iOS 8.3
When I go to select the backup that I want to restore on my new iPhone 6 PLUS it is greyed out and therefore
will not allow me to select it. I’m not too sure why that is happening.
The only reference I can find to 8.3.1 is for a jailbreak. Sorry we that iOS version has not been released by Apple yet.
Apple security updates
https://support.apple.com/en-us/HT201222
It could be a developers release but either way that is not a supported iOS
Good Luck
Similar Messages
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I know my back up exists I can see it on disk utility but migration and disc utility wont work to restore my back up on my new hard drive it shows up with the message "this disk is already in use" i am so done. someone pls help me
Otherwise software may be attempted to access the drive. The the computer up in Safe Mode by holding shift when you turn it on. Also be sure to power off and on the hard drive itself.
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hi i backed up my fone today and i am trying to restore my back up however it is retoring everything but my apps WHY IS THAT thanks
See iOS: Troubleshooting encrypted backups - Apple Support.
tt2 -
I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!! That's wierd because I didn't download any app or anything else since my last backup and on the other hand about 3000 pictures are gone, how come there is not enough space left! I also check my usage on my phone and it shows that i have about 7.0 GB pictures!!! BUT my photos is empty! I want my picture back on my phone any solution anyone?
Thanks for your reply!
I just called the guy who changed my LCD and asked him what happend, he said there were no pictures on your phone when you gave it to me! i know he is lying tho!
My apple warranty is over and I have to pay them to get some help over the phone! -
My phone was slow, so i tried to restore it back to it's original setting but there was an error. Now, i can't use it until it can restore. What can i do?
Sounds like your phone was previously jailbroken.
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I'm trying to restore and back up my iPhone 4 it's taking more than 45 hours. What should I do?
I have been trying to restore and back up my Iphone which i have just updated and I wanted my apps, contacts, messages,etc,. all back on my iPhone but its taking more than 45 hours and it's only 16 GB. I have really important contacts that I need to have in my phone but it would take weeks to get them back one by one without using the back up.
As has been said, you may have a corrupt backup on your computer. However, if it is a Windows computer you may also have a corrupt socket layer in Windows. So first try this (after canceling the backup):
Open a command window with Administrator privileges and type:
netsh winsock reset
then reboot your computer and try again to do a backup (right click on the phone's name in iTunes and select Backup from the floating menu).
If this doesn't work you will have to delete the existing backup. Go to iTunes preferences, Devices page.
Note: If you have a Mac first try restarting it, launching iTunes, and back up as described above. -
Updated my iphone4 with ios6.1 software. App store is not working. Tried rebooting, restoring, changing date, signing with another apple id etc. but no luck. can someone please help?
I guess I will wrap this up. I have abandoned iPhoto and viewing my Photo Streams using it and moved to Adobe products (Bridge + PS). So that's that.
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My iphone 4 was crushed on the road. Bought a 4 replacement tried to restore it in itunes to get my contact info and it said there was a problem with my phone and I should contact apple store. What does that mean please?
Is the replacement exactly the same as the original ie same memory size & same version? If so it may require updating the OS software before trying to restore your stuff from the backup.
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I tried to restore backup from itune to my new iphone 5s but have forgotten the password what should I do?
JennyGEL wrote:
I ... have forgotten the password what should I do?
Which password?
If you mean the passcode to your iPhone, here's the solution:
http://support.apple.com/kb/HT1212
If you mean the encryption password to your backup on your computer:
Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore. -
ipad not turning on.On charging apple logo appears in between.But its not turning on,tried to restore by pressing start & home button for 10 seconds.But its not working.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
1015 ? I'm trying to update my iPhone 3 and get this error message. The phone belonged to my wife, and I'm trying to restore it to factory settings as new owner. Any ideas?
Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
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my iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist, my iphone4 camera shutter not opening please help me to resolve this issue , i tried a restore it still exist ,please help me
uninstall all iTunes,5 programes,this worked for me after reinstall them
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I want to restore a back up from icloud from last year but it has disappeared! can i recover older backups?
No, once removed, backups cannot be recovered. Also, Apple will remove backups after 180 days of inactivity, which sounds like what happened here.
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HT201269 I am trying to restore data from iCloud to a new iPhone 5 faulty.
I am trying to restore data to new iPhone after one I bought at Christmas went faulty from iCloud to a new iPhone 5. I just get an error message saying " your iPhone cannot be restore as there is a problem with your data" but none of the other backups shown work either. Any suggestions?
What iOS is your current iPhone running?
What iOS was your previous device running at the time the iCloud backups were made?
If you don't know, then update your iPhone 5 to iOS 7.1, then try to restore the backup again. -
I restored my ipod and used a new apple id but old id is stuck in ipod?
my old apple id i think got hacked, anyways apple disabled it. i forgot my security answers so i thought i'd just make a new one. i restored my ipod and made a new apple id, but when i go to update apps or get new ones my old apple id seems to be stuck there? it's the only one that pops up when i have to confirm my purchase. i've tried signing out and signing back in but nothing works. i don't know why it's doing this considering i did restore my ipod
HEEELP it's been like this for 2 months now- Apps are locked to the account that purchased them. Also, they can't be transfered to another account.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
Thus you will not be able to update those apps unless you can log into the account that pruchased them
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