I am unable to send out emails but am able to receive emails. Plz advise. Thankyou

Why am I unable to send out emails successfully but am able to receive emails. The company I am with is Hawaiian Legacy Hardwoods.
This window keeps popping up:
Sending of password did not succeed. Mail server pop.secureserver.net responded: hawaiianlegacyhardwoods.com not found in the auth database
When I close the above window another window appears:
Login to server pop.secureserver.net failed.
These options then appear:
Login Failed
Retry Enter new Password Cancel
Not sure why this is occurring but is there any direction you can assist with?
Thank you

Is this problem in Thunderbird (stand-alone email software)? Just checking because your post got tagged "Firefox" somewhere during the submission process.
secureserver.net is a GoDaddy server. Are you sure your mail account is hosted with GoDaddy?
Also, server names starting with pop. usually are for incoming mail. You may want to double-check your provider instructions to see whether you need to use a server name starting with smtp (or something else other than pop).
In Thunderbird, there may be a separate Outgoing Mail entry at the bottom left of the Accounting Settings dialog. To access that dialog, you can use either:
* 3-bar button > Options menu > Account Settings
* tap the Alt key > Tools menu > Account Settings

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If this helped you resolve your issue, please mark it Answered

I am unable to send out emails but am able to receive emails. Plz advise. Thankyou

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