I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?

Hi..
Delete the app then reinstall.
Hold the app icon down until all the apps jiggle then tap the x then tap Delete. Press the Home button once or twice to stop the jiggling.
Then go to the iTunes store and re download the app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
That should download the most recent version including whatever update was available.
You won't be charged again.

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HT1222 on the last itunes update it failed and now it will not open. i have tryed to uninstall and reinstall but that will not work. any suggestions?

itunes had a upgrade and it said it failed and i have tryed to uninstall and then reinstall , i havve run a reoair program and nothing seems to work. any ideas

Hi Brett 949,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari

How do you update an apps on iPad when it says "this update is for an app downloaded with a different Apple ID. I have tried both mine and my husbands ID and it still won't work?

I have tried to update an apps on my mini iPad but it says this update is for an app downloaded with a diffrent Apple ID. Sign in with that Apple ID and try again. I have tried both mine and my husbands ID and it still does not work.

We'll you can either do as Niel suggested, delete it and download it again with one of the two Apple ID's, or if you want to be sure that one of the two you actually bought the app, look in the purchased tab of the App Store when you are signed into your ID and see if the app shows up in there and if not, then sign into your husband's ID and see if the app shows up with his ID.
After you you figure out who actually bought the app, use that ID to update it. If it still doesn't work, try signing out of that ID, restart the iPad, sign in again and try to update again.

HT1725 I have purchased an album but one track keeps crashing my laptop and will not download to my iTunes? Any suggestions or help. Thanks

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Hi there jq221,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.

HT4528 My wife had a problem with her iPhone 5C with no voice on th Maps app. I visited my local Apple store and they said the problem was in iCloud. We did a new install and it works great now. Now my iPhone 5 has the same problem.

My wife had a problem with her iPhone 5C with no voice on the Maps app. I visited my local Apple store and they said the problem was in iCloud. We did a new install and it works great now. Now 4 days later my iPhone 5 that is tied to the same iCloud has the same problem with the Maps app. I really don't want to go through a new set-up with my iPhone 5. What's going on with iCloud?

I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot!

Some of the apps previously downloaded have now become blank - white box instead of picture. Name of app still appears. Have tried hard reboot and sync to make sure everything is up to date. Anybody ever had this? How can I fix?

Some of the apps previously downloaded have now become blank - white box instead of picture. Name of app still appears. Have tried hard reboot and sync to make sure everything is up to date. Anybody ever had this? How can I fix?

One more thing to try. Double click on the home button. Scroll in that bottom line of icons (swipe finger to left) to the app that are all white. Hold your finger on the app until the - sign appears. Tap it to close the app. Hopefully it will then show up correctly. (As they say about chicken soup curing a cold, "can't hurt")

I rec'd a CD with audio files. The suffix is .v09, and they won't play on iTunes. Any idea what I should do?

I rec'd a CD with audio files. The suffix is .v09, and they won't play on iTunes. Any idea what I should do?
I have a MacBook, OS X.

No helpful information seems to be available about this, except that on Windows .v09 indicates an unknown extension - in other words they could be anything. What do you get if you highlight the file and hit command-i - does the info pane give you any file type?
The best thing would be to ask the person who sent you the CD what they are; if you can't do this you can only try opening it in various programs. Audacity is a free audio editor which can open a number of formats. You could try dragging it to a browser icon in case it's Flash, or try the Windows Media Player. However there's a good chance that it's one of the obscure audio formats, in which case you very likely won't be able to play it.

My iPad screen has gone gray/black. I have tried both reset and restore, to no avail. Suggestions?

My iPad screen has gone gray/black. I have tried both reset and restore, to no avail. Suggestions?

Take it to an Apple Store for evaluation. It sounds like a hardware problem.

HT1363 hi, i use an old but great black photo/video ipod. Suddendly it won't recharge, when connected it emits several clicks and an ipod icon appears together with the apple support email address. I have tried to restore and reset but it won't work. Any

hi i use an old black 60G photo/video ipod. Suddenly it won't recharge, when connected to the pc it emits several cicks in serires and then it shows at intervals a low battery signs and another sign, a sad faced ipod icon with the apple support email address. Any clues and to how I can rescue it? Thank you very much. Alf1962

I am having essentialy the same problem, but my iPod came from a PC and is now on a PC. The person who gave me the iPod didn't give me the wall adapter piece, so I bought a "Griffin" brand that was said to be compatible with this model. When I first plugged it into the wall, the Apple appeared with a bar underneath as though it was loading the new software. When the bar got to the end, the "plug into the wall" icon reappeared, but when I plug it in to the wall now, that icon is the only thing that shows, even after resetting and trying to run diagnostics.
When I doc the iPod on a charger I have or plug the USB into my computer and "reset" it, a battery with a charge icon appears, but there is no "motion" in the icon so it doesn't appear to be charging. The screen eventually goes back to the apple then to the "plug it into the wall" icon. HELP!!! Is is possible the wall adapters isn't the right one? Should I be charging through a firewire cable instead (which I also don't have...)?
Message was edited by: shenards
Message was edited by: shenards

I currently have Firefox 3.6.16 on my macbook pro. It is constantly crashing. I checked and there is 4.0 available. I tried downloading it and it's taking almost an hour? Any suggestions?

As I said 3.6.16 keeps crashing. I thought I downloaded an update a few days ago and this started. But when I looked for the latest version I found there is 4.0. I am currently downloading it but so far I've only downloaded 19.0 of 26.8 MB in the last half hour. It says it's only downloading at 3.1KB/sec which is quite slow.
Does anyone out there know why it may be crashing and does 4.0 solf this?
Again, I'm on a MacBook Pro with Mac OS X version 10.6.7.
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In my case it seems that Firefox just doesn't "see" (or can't find?) the coupon printer application anymore after the FF update. (and yes, my add-ons are enabled - to answer the tech support people's first question).
For me, the coupon printer doesn't even show up in my Firefox "Add-Ons" list anymore. Is that what people typically see when they're saying the coupon printer "doesn't work" with FF? The coupon printer was visible on the add-ons list before my FF update, and now it's totally Gone! It seems that Firefox just doesn't "see" (or can't find?) the coupon printer application anymore since the FF update.
When I'm on the coupons.com site and I click "print coupons", it tells me I haven't installed the application. But it Is installed on my computer, I can see it in my folders, and it works on IE, so it's definitely there.
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... I can't think of anything else to try, except for the "solution" of using IE for coupons.
If it Really is a problem on the Coupon.com end of things, do you think it's worth it if we bombard the coupons.com support team with messages saying they need to fix the problem? (or just a waste of time?) ;(

I am trying to change my admin password to my macbook. I have leopard 10.5 and don't remember my old password. Any suggestions.

I can't change my admin password on my macbook without knowing my old password. I don't remember my old password hence the reason I need to change my password. I'm trying to update my software from leopard to snow leopard and so on, but need my password to install new software. Apple support can't assist me because my operating system is prehistoric. Any suggestions would be greatly appreciated.

Hi
Boot your MacBook using the original disk that came with it. Proceed past the languages window and on the next window click on the utilties menu and select Reset Password. It should be fairly obvious what to do next?
If you don't have the original disk but do have a snow leopard disk (must be the generic one) then use the same procedure.
I'm surprised Apple said they could not help you because your OS is prehistoric? Does not sound like Apple to me? Least they could have done was to point you to this Apple support article:
http://support.apple.com/kb/ht1274
HTH?
Tony

My iPad screen keep flicking from page to page. I have turned it off and on again but it keeps flicking. Any suggestions?

My iPad screen keeps flicking from page top page. Any suggestions?

Give this a Try:
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

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Has anyone experienced problems with downloading Nikon D800 files to the iPad3 using the camer connector kit? I have tried .RAW and JPEG (of various sizes) on both SD and CF cards, but the iPad doesn't recognise the files.
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If your camera supports both PTP and Mass Storage Device modes, it may be necessary to use both modes to import all media content.
If some files do not import as expected using one mode, try switching to the other mode and importing again.
Note: Some cameras may refer to PTP as Pictbridge or PTP/Pictbridge.

How do you get the IPAD2 to charge? We have tried both ways and it never goes any higher than the percentage it is? We have plugged it into our computer and into an electrical outlet but does not charge. We got it brand new so it should work.

We are having trouble getting our new IPAD2 to charge. We have hooked it up to our computer and no charge, we have used the outlet and still no charge. When we first connect it to an outlet it shows the battery but it immediately goes off and it is still at the same percentage hours later.
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thanks
Connie

Try resetting your iPad by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
Then try to charge.
It should charge from the outlet but may not from a USB. Try a different cable or adapter. If you don't have one, take it all in to Apple... the adapter may be defective. You have a 1 year waranty.

I recieved a notice that there was an update for Elements 13 but when I try to install it it stop's half way through then I get the error message that "updates could not be applied" I have tried several times and it continues to give me the error. What is

I get a message that an update is available and when I install it the update stops half way through and I get the error code: U44M1I210 for Camera Raw and Elements 13.1 updates. I get the message "UPDATES COULD NOT BE APPLIED" Can someone help with this? Thank you. David

drmeyers381
Thanks for the follow up.
Is your Premiere Elements 13 on Mac computer?
I have not seen much in the way of alternatives coming from Adobe on the Premiere Elements 13.1 failed updates.
But there seems to be several discussions on U44M11210 in the CC products...one
Update failure. (U44M1I210) | Adobe Community
You could try the uninstall, free ccleaner, reinstall with antivirus and firewall(s) and then try for the Help Menu/Update for 13.1..
If Mac, https://www.piriform.com/mac/ccleaner
If Windows, CCleaner - PC Optimization and Cleaning - Free Download
The CC people seem to have the advantage of an online download of their update as well as the one via the Help Menu/Update.
Premiere Elements does not have that perk - update only via Help Menu/Update.
Please review and consider and please let us know of your progress as your schedule permits.
Thank you.
ATR

I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?

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