I bought an iPad 2 at a yard sale and now it won't let me change the Apple ID from the previous owner to me. What do I do
I bought an iPad 2 at a yard sale and now it won't let me change the Apple ID from the previous owner to me. What do I do
If you can't contact the owner, there isn't anything you can do.
Similar Messages
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I had Deleted the previous episodes to make room for the other episodes and after 90 days I went back to download the other episodes and it says it's on the other account but I bought it on my account.
Never mind - I didn't realize that I just needed to wait a while for the Cloud stuff to cycle through and load. Solved!
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what's wrong with the activation server? i just bought my ipad wifi celllular... and have a 3g cellular network connection... when i press the bottom to activate my ipad it says the activation server cannot be reached. what to do then?
Hey aries35,
I found the following that goes over troubleshooting the same issue for the iPhone. I know you have an iPad, but the steps should still apply:
Perform the following steps:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
via: iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Cheers,
Delgadoh -
when i sync my ipad to a new one and transfer my apps will i have to start my games from the beginning or will they sync over to where i left off?
Game settings are part of the backup. Only if you back up manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Do this:
Disable autosync in iTunes, connect your iPad to your new computer and right click on it in the device list and choose backup. iTunes will backup your device without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPad for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the iPad for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved:iTunes: About iOS backups
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device -
My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.
In iTunes sign out of your daughters Apple ID and sign in with your own.
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I just updated my iPad to the new ios and now it won't let me use iCloud. I have been in my settings and it says I need to agree to the new t&c's but when I click to do it my device freezes. Any Idea what I can do as I can't download new app either
Sorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch. -
Help changed my email password last night on laptop and now it won't let me get mail on iPad. .tried deleting email and adding back account with new password and didn't work,tried to go in settings and add server didn't work ,help
Hello Hawaii227,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Have a nice day,
Mario -
I bought this its either a 4s or a 5s at a yard sale and it keeps telling me i need there account info and they have moved i have no access to that so what do i do now did i waste 250.... please help.....
Use iTunes to restore your iOS device to factory settings - http://support.apple.com/kb/HT1414 - "You can use iTunes to restore your iPhone, iPad, or iPod touch to factory settings and the latest version of iOS. Restoring iOS software deletes all your data and content from your device, including songs, videos, contacts, photos, and calendar info."
You may encounter problems fully restoring if Activation Lock is active - http://support.apple.com/kb/HT5818 -
When i was setting up my new ipad i put in the wrong password to connect to wi fi and now if will not let me put in the password again. don't know what to do?
Hi,
Go to Settings > Wifi, turn the Wi-Fi switch off then on again then select the network you want to join.
Best wishes
John M -
I bought an Ipad a few months ago and now it doesn't work
I bought an Ipad 3 a couple of months ago and it suddenly started to glitch one day. Every time I'd put the pass code in an it would unlocked the screen would go black. I tried to restart it and tried recovery mode and it didn't work. Sometimes when I turn it back on the screen goes blue. It seems that every time I move the Ipad with the screen lit up it turns black with a slight move. What could I do? Should I ship it to apple? How much would it cost to get it fixed? What could the problem be?- Ipad doesn't have warranty by the way. Thanks!I
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Apple’s Limited warranty can be found here:
http://images.apple.com/legal/warranty/docs/ipad_warranty.pdf
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
iPad Repair and Service
http://www.apple.com/support/ipad/repair/
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
Cheers, Tom -
I had a little bit of money on my iPad and I brought a app. That was 20 dollars now it saying there is a billing problem. I think I owe them money but I don't know and it won't let me get free apps or upgrade apps. What should I do?
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
I bought app in App Store on my Mac Book Pro and now it won't let me run
I bought Barcody Express on my Mac Book Pro in the App Store while up in Seattle, WA and it ran fine at first. 2 weeks later I'm back in L.A. and I get a box asking me to verify my apple ID because this is not the computer on which I bought it and it needs to authorize it for use. Then it refuses to authorize it and says to contact support. This is the same Mac Book Pro and user account on which I bought the app. My App Store account in the App Store app shows that I bought it and that it is installed. What's up with this nonsense? How do I get my app that I paid for to work? I need it right now to finish a job.
Hi..
Then it refuses to authorize it
If you haven't tried this ...
Quit the App Store. Launch iTunes.
From the iTunes menu bar click Store > Authorize This Computer
Quit iTunes, launch the App Store.
And try "resetting" your Apple ID password > Apple - My Apple ID
If nothing helped, you can use the email form to contact Apple here. -
I updated my iPad and now can't get into my bank account. I turn off the pop up switch but still no luck
I do go thru safari and I get thru the log in into my account but when it comes to showing your statement it blocks it. I had no problems until I download the latest version.
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I bought an iphone 5 in second hand and therefore performed a factory hard resert. When I tryed to turn it on again, after going trough all the steps, I was asked to fill in the Apple ID and password from the first owner who now doesnt pick up the phone… So now there's no way I can turn it on because I always get stuck in that part where I need to fill in the Apple ID and Password! Does anyone know how can I solve this problem?? Because I'm pretty sure the guy who sold it to me is not going to pick up the phone ever again...
So you are explaining a situation where a legitimate user needs help from Apple. Why wont Apple help? Apple knows everything about the iOS devices that are on its network. If the iOS device is attached to an Apple account then Apple knows about it and the owner. I have an Apple account so Apple also knows about me and the iOS devices that i own already. Apple even has my credit card info on file.
I dont expect you to know if an iOS device that i bought was stolen or not. But surely Apple knows cause they can send an email to the seller who has the iPhone still attached to their account and tell them that i have their phone. Then Apple can tell that seller they have a certain amount of time to respond or the iOS device will be removed from their account. Thats the best that Apple can do for their customers to protect their devices. Apple does the same whenever i buy something on the App Store or change anything with my iOS devices on iCloud. They send me an email telling me what happened and what i can do if that info is not correct. Why cant they do it with these second hand buyer activation issues? -
I need to know how to change the macbooks name to reflect new ownership. Thanks.
jeremyfromcanton wrote:
It did not come with the original discs, and I bought it for the fact that it came with certain programs already on it. I do have the snow leopard os disc I bought to update my older macbook, but don't want to lose those programs which I bought it for.
Then you need to obtain them from the seller. It is illegal (according to Apple) to sell Macs without the system discs that came with it.
You can get replacement System Discs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those -
http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html
Mac OS X 10.6 Help: If you forget your administrator password
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