I bought the wrong thing

ON my ipad apple said that adobe photoshop was free but is was 12.90... How do i get my money back!!!

To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact

Similar Messages

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    Just wondering if its possible to get a refund on iBooks if you've bought the wrong thing?

    https://discussions.apple.com/message/18790850#18790850
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    I accidently bought the wrong Adobe program. I do not want this one. What do I do??

    Please see Return, cancel, or exchange an Adobe order -
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  • I bought the wrong app and would like a refund.

    I just bought the wrong app and would like a refund on it.

    All sales are considered as final.   You could write and ask for consideration.
    Refunds from the App Store or iTunes - Apple Club

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    All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you so that you buy the other version : http://reportaproblem.apple.com
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    https://support.skype.com/en/faq/FA1170/how-can-i-​contact-skype-customer-service
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  • I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

    Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
    Information for anyone else with a similar problem
    Adobe contact information - http://helpx.adobe.com/contact.html
    Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
    Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • I bought the wrong game. Can i exchange it

    I bought the wrong app. Can i exchange it

    You can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought the wrong book in ibooks. How can i get  a refund?

    I bought the wrong book in ibooks. How can i get  a refund?

    A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
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    Good luck.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • I bought the wrong app. can i un-download it?

    I bought the wrong app for my MacBook Pro and I figured it out after the fact I bought it. Is there anyway to un-download the app that i bought on accident?

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    post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

  • When I go to a particular website I selected the wrong thing on the login now every time I tried to go to that site it redirects me to my search menu

    When I go to a particular website I selected the wrong thing on the login now every time I tried to go to that site it redirects me to my search menu and can't find the site.
    this is the site i want to go to --- https://delphisso.am.joneslanglasalle.com/idp/startSSO.ping?PartnerSpId=360facilityprod
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    It sounds as if maybe you have just bookmarked the wrong thing.
    Probably the link you give in your post works if so use and bookmark that.
    If necessary clear cookies and cache and start again from
    * https://authn.joneslanglasalle.com
    See also
    * Reloading using Ctrl+F5 forces a reload without using the existing cache or see [[How to clear the Firefox cache]]
    * [[Delete cookies to remove the information websites have stored on your computer#w_delete-cookies-for-a-single-site]]_delete-cookies-for-a-single-site
    * If you have recorded the wrong login details you can force Firefox to ''forget'' about a site. But be careful it will lose also lose history and bookmarks for that site. <br /> [[Remove websites from the Awesome Bar suggestions#w_clearing-all-items-for-a-single-site]]_clearing-all-items-for-a-single-site

  • HT204088 I just accidentally purchased the wrong thing while playing a game? How do I get my money refunded?

    I accidentally bought the wrong package how do I get my money refunded?

    You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • [SOLVED] Some keybindings in i3wm doing the wrong thing

    I've been using i3wm for about a year now, and up until today it's worked perfectly.
    After an update, some of my keybindings are just plain doing the wrong thing. The rest seem to be working perfectly.
    mod-i is for "go to the window to the right", it now opens emacs
    mod-k used to close a window. It now has no apparent effect
    There's no issue with the keys inside of windows. For instance, I've used the 'i' many times in this post, and it works as expected.
    Here is my ~/.i3/config:
    # This file has been auto-generated by i3-config-wizard(1).
    # It will not be overwritten, so edit it as you like.
    # Should you change your keyboard layout somewhen, delete
    # this file and re-run i3-config-wizard(1).
    # i3 config file (v4)
    # Please see http://i3wm.org/docs/userguide.html for a complete reference!
    set $mod Mod4
    # Font for window titles. Will also be used by the bar unless a different font
    # is used in the bar {} block below. ISO 10646 = Unicode
    # font -misc-fixed-medium-r-normal--13-120-75-75-C-70-iso10646-1
    # The font above is very space-efficient, that is, it looks good, sharp and
    # clear in small sizes. However, if you need a lot of unicode glyphs or
    # right-to-left text rendering, you should instead use pango for rendering and
    # chose a FreeType font, such as:
    # font pango:DejaVu Sans Mono 10
    font pango: Inconsolata-dz for Powerline 8
    # Use Mouse+$mod to drag floating windows to their wanted position
    floating_modifier $mod
    # start a terminal
    bindsym $mod+Return exec termite
    # kill focused window
    bindsym $mod+k kill
    # start dmenu (a program launcher)
    bindsym $mod+w exec dmenu_run
    # There also is the (new) i3-dmenu-desktop which only displays applications
    # shipping a .desktop file. It is a wrapper around dmenu, so you need that
    # installed.
    # bindsym $mod+w exec --no-startup-id i3-dmenu-desktop
    # change focus
    bindsym $mod+h focus left
    bindsym $mod+n focus down
    bindsym $mod+e focus up
    bindsym $mod+i focus right
    # alternatively, you can use the cursor keys:
    bindsym $mod+Left focus left
    bindsym $mod+Down focus down
    bindsym $mod+Up focus up
    bindsym $mod+Right focus right
    # move focused window
    bindsym $mod+Shift+h move left
    bindsym $mod+Shift+n move down
    bindsym $mod+Shift+e move up
    bindsym $mod+Shift+i move right
    # alternatively, you can use the cursor keys:
    bindsym $mod+Shift+Left move left
    bindsym $mod+Shift+Down move down
    bindsym $mod+Shift+Up move up
    bindsym $mod+Shift+Right move right
    # split in horizontal orientation
    bindsym $mod+o split h
    # split in vertical orientation
    bindsym $mod+semicolon split v
    # change container layout (stacked, tabbed, toggle split)
    bindsym $mod+r layout stacking
    bindsym $mod+s layout tabbed
    bindsym $mod+space layout toggle split
    # toggle tiling / floating
    bindsym $mod+Shift+space floating toggle
    # change focus between tiling / floating windows
    # bindsym $mod+space focus mode_toggle
    # focus the parent container
    bindsym $mod+a focus parent
    # focus the child container
    # bindsym $mod+d focus child
    # switch to workspace
    bindsym $mod+1 workspace 1
    bindsym $mod+2 workspace 2
    bindsym $mod+3 workspace 3
    bindsym $mod+4 workspace 4
    bindsym $mod+5 workspace 5
    bindsym $mod+6 workspace 6
    bindsym $mod+7 workspace 7
    bindsym $mod+8 workspace 8
    bindsym $mod+9 workspace 9
    bindsym $mod+0 workspace 10
    # move focused container to workspace
    bindsym $mod+Shift+1 move container to workspace 1
    bindsym $mod+Shift+2 move container to workspace 2
    bindsym $mod+Shift+3 move container to workspace 3
    bindsym $mod+Shift+4 move container to workspace 4
    bindsym $mod+Shift+5 move container to workspace 5
    bindsym $mod+Shift+6 move container to workspace 6
    bindsym $mod+Shift+7 move container to workspace 7
    bindsym $mod+Shift+8 move container to workspace 8
    bindsym $mod+Shift+9 move container to workspace 9
    bindsym $mod+Shift+0 move container to workspace 10
    # Scratchpad stuff
    bindsym $mod+bracketleft scratchpad show
    bindsym $mod+bracketright move scratchpad
    # reload the configuration file
    bindsym $mod+Shift+r reload
    # restart i3 inplace (preserves your layout/session, can be used to upgrade i3)
    bindsym $mod+Shift+p restart
    # exit i3 (logs you out of your X session)
    bindsym $mod+Shift+f exec "i3-nagbar -t warning -m 'You pressed the exit shortcut. Do you really want to exit i3? This will end your X session.' -b 'Yes, exit i3' 'i3-msg exit'"
    # resize window (you can also use the mouse for that)
    mode "resize" {
    # These bindings trigger as soon as you enter the resize mode
    # Pressing left will shrink the window’s width.
    # Pressing right will grow the window’s width.
    # Pressing up will shrink the window’s height.
    # Pressing down will grow the window’s height.
    bindsym h resize shrink width 10 px or 10 ppt
    bindsym n resize grow height 10 px or 10 ppt
    bindsym e resize shrink height 10 px or 10 ppt
    bindsym i resize grow width 10 px or 10 ppt
    # same bindings, but for the arrow keys
    bindsym Left resize shrink width 10 px or 10 ppt
    bindsym Down resize grow height 10 px or 10 ppt
    bindsym Up resize shrink height 10 px or 10 ppt
    bindsym Right resize grow width 10 px or 10 ppt
    # back to normal: Enter or Escape
    bindsym Return mode "default"
    bindsym Escape mode "default"
    # Monitor configurations
    # V H
    # exec (xrandr --output DVI-D-1 --auto --rotate left && xrandr --output DVI-D-2 --auto --rotate right --right-of DVI-D-1)
    # H V
    # exec (xrandr --output DVI-D-1 --auto --rotate normal && xrandr --output DVI-D-2 --auto --rotate left --right-of DVI-D-1)
    # V V
    # exec (xrandr --output DVI-D-1 --auto --rotate left && xrandr --output DVI-D-2 --auto --rotate left --right-of DVI-D-1)
    # H H
    exec (xrandr --output DVI-D-1 --auto && xrandr --output DVI-D-2 --auto --right-of DVI-D-1)
    exec setxkbmap us -variant colemak -option terminate:ctrl_alt_bksp,grp:rctrl_toggle,compose:ralt,ctrl:nocaps
    # Start i3bar to display a workspace bar (plus the system information i3status
    # finds out, if available)
    bar {
    output DVI-D-1
    position top
    # status_command cat
    status_command $HOME/bin/barinfo
    tray_output DVI-D-2
    mode dock
    # These are the colors for the window borders, so I'm going to apply them here
    # BorderFrame Border Title NextWindowGoesHere
    # client.focused #268bd2 #268bd2 #fdf6e3 #93a1a1
    # client.focused_inactive #002b36 #002b36 #d0d0d0 #93a1a1
    # client.unfocused #002b36 #002b36 #d0d0d0 #93a1a1
    # client.urgent #dc322f #dc322f #fdf6e3 #cb4b16
    colors {
    background #222222
    focused_workspace #222222 #222222 #eeeeee
    active_workspace #222222 #222222 #cccccc
    inactive_workspace #222222 #222222 #aaaaaa
    urgent_workspace #ee0000 #ee0000 #ffffff
    # Solarized
    # background #073642
    # focused_workspace #073642 #073642 #eee8d5
    # active_workspace #073642 #073642 #2aa198
    # inactive_workspace #073642 #073642 #268bd2
    # urgent_workspace #dc322f #dc322f #fdf6e3
    bar {
    output DVI-D-2
    position top
    status_command cat
    # status_command $HOME/bin/barinfo
    tray_output DVI-D-2
    mode dock
    colors {
    background #222222
    focused_workspace #222222 #222222 #eeeeee
    active_workspace #222222 #222222 #cccccc
    inactive_workspace #222222 #222222 #aaaaaa
    urgent_workspace #ee0000 #ee0000 #ffffff
    # Application keybindings
    bindsym $mod+c exec firefox
    bindsym $mod+shift+c exec chromium --incognito
    bindsym $mod+grave exec dwb
    bindsym $mod+f exec thunar
    bindsym $mod+m exec emacs
    bindsym $mod+t exec termite
    bindsym $mod+shift+t exec urxvt
    bindsym $mod+p exec pavucontrol
    bindsym $mod+l exec emacs "~/prj/lysa/en/book"
    # Resize windows
    bindsym Control+$mod+h resize shrink width 10 px or 10 ppt
    bindsym Control+$mod+n resize grow height 10 px or 10 ppt
    bindsym Control+$mod+e resize shrink height 10 px or 10 ppt
    bindsym Control+$mod+i resize grow width 10 px or 10 ppt
    # same bindings, but for the arrow keys
    bindsym Control+$mod+Left resize shrink width 10 px or 10 ppt
    bindsym Control+$mod+Down resize grow height 10 px or 10 ppt
    bindsym Control+$mod+Up resize shrink height 10 px or 10 ppt
    bindsym Control+$mod+Right resize grow width 10 px or 10 ppt
    bindsym Print exec scrot -e 'mv $f ~/pics/screenshots/'
    bindsym F13 exec scrot -e 'mv $f ~/pics/screenshots/'
    bindsym XF86AudioMute exec pamixer --toggle-mute
    bindsym XF86AudioLowerVolume exec pamixer --decrease 5
    bindsym XF86AudioRaiseVolume exec pamixer --increase 5
    bindsym $mod+F10 exec pamixer --toggle-mute
    bindsym $mod+F11 exec pamixer --decrease 5
    bindsym $mod+F12 exec pamixer --increase 5
    bindsym $mod+F7 exec mpc prev
    bindsym $mod+F8 exec mpc toggle
    bindsym $mod+F9 exec mpc next
    bindsym $mod+Shift+u move container to workspace prev
    bindsym $mod+Shift+y move container to workspace next
    bindsym $mod+u workspace prev
    bindsym $mod+y workspace next
    # Panel things
    exec deluge
    # exec dropbox
    exec google-musicmanager
    exec $HOME/bin/gmail-notifyd
    exec nm-applet
    exec parcellite
    exec mpd
    # exec ncmpcpp pause
    exec urxvtd
    # Non-panel things
    exec compton
    exec dunst
    exec emacs --daemon
    exec thunar --daemon
    exec redshift -l 40.7500:111.8833
    exec nitrogen --restore
    exec urxvtd
    # Solarized
    # client.focused #268bd2 #268bd2 #fdf6e3 #93a1a1
    # client.focused #f336a2 #f336a2 #fdf6e3 #93a1a1
    # client.focused_inactive #002b36 #002b36 #d0d0d0 #93a1a1
    # client.unfocused #002b36 #002b36 #d0d0d0 #93a1a1
    # client.urgent #dc322f #dc322f #fdf6e3 #cb4b16
    # BorderFrame Border Title NextWindowGoesHere
    client.focused #00eeee #00eeee #eeeeee #aaaaaa
    client.focused_inactive #222222 #222222 #dddddd #aaaaaa
    client.unfocused #222222 #222222 #dddddd #aaaaaa
    client.urgent #ee0000 #ee0000 #ffffff #aaaaaa
    focus_follows_mouse no
    for_window [class="^.*"] border pixel 6
    new_window 1pixel
    ^ That's the ~/.i3/config for my desktop machine
    The same thing is happening on my other computer, so I don't think it's an issue specifically with my machine.
    My laptop's ~/.i3/config:
    # This file has been auto-generated by i3-config-wizard(1).
    # It will not be overwritten, so edit it as you like.
    # Should you change your keyboard layout somewhen, delete
    # this file and re-run i3-config-wizard(1).
    # i3 config file (v4)
    # Please see http://i3wm.org/docs/userguide.html for a complete reference!
    set $mod Mod4
    # Font for window titles. Will also be used by the bar unless a different font
    # is used in the bar {} block below. ISO 10646 = Unicode
    # font -misc-fixed-medium-r-normal--13-120-75-75-C-70-iso10646-1
    # The font above is very space-efficient, that is, it looks good, sharp and
    # clear in small sizes. However, if you need a lot of unicode glyphs or
    # right-to-left text rendering, you should instead use pango for rendering and
    # chose a FreeType font, such as:
    font pango: Inconsolata-dz for Powerline 9
    # Use Mouse+$mod to drag floating windows to their wanted position
    floating_modifier $mod
    # start a terminal
    bindsym $mod+Return exec termite
    bindsym $mod+Shift+Return exec termite
    # kill focused window
    bindsym $mod+k kill
    # start dmenu (a program launcher)
    bindsym $mod+w exec dmenu_run
    # There also is the (new) i3-dmenu-desktop# This file has been auto-generated by i3-config-wizard(1).
    # It will not be overwritten, so edit it as you like.
    # Should you change your keyboard layout somewhen, delete
    # this file and re-run i3-config-wizard(1).
    # There also is the (new) i3-dmenu-desktop which only displays applications
    # shipping a .desktop file. It is a wrapper around dmenu, so you need that
    # installed.
    # bindsym $mod+d exec --no-startup-id i3-dmenu-desktop
    # change focus
    bindsym $mod+h focus left
    bindsym $mod+n focus down
    bindsym $mod+e focus up
    bindsym $mod+i focus right
    # alternatively, you can use the cursor keys:
    bindsym $mod+Left focus left
    bindsym $mod+Down focus down
    bindsym $mod+Up focus up
    bindsym $mod+Right focus right
    # move focused window
    bindsym $mod+Shift+h move left
    bindsym $mod+Shift+n move down
    bindsym $mod+Shift+e move up
    bindsym $mod+Shift+i move right
    # alternatively, you can use the cursor keys:
    bindsym $mod+Shift+Left move left
    bindsym $mod+Shift+Down move down
    bindsym $mod+Shift+Up move up
    bindsym $mod+Shift+Right move right
    # split in horizontal orientation
    bindsym $mod+o split h
    # split in vertical orientation
    bindsym $mod+semicolon split v
    # change container layout (stacked, tabbed, toggle split)
    bindsym $mod+s layout stacking
    bindsym $mod+t layout tabbed
    bindsym $mod+space layout toggle split
    # toggle tiling / floating
    bindsym $mod+Shift+space floating toggle
    # focus the parent container
    bindsym $mod+a focus parent
    # switch to workspace
    bindsym $mod+1 workspace 1
    bindsym $mod+2 workspace 2
    bindsym $mod+3 workspace 3
    bindsym $mod+4 workspace 4
    bindsym $mod+5 workspace 5
    bindsym $mod+6 workspace 6
    bindsym $mod+7 workspace 7
    bindsym $mod+8 workspace 8
    bindsym $mod+9 workspace 9
    bindsym $mod+0 workspace 10
    # move focused container to workspace
    bindsym $mod+Shift+1 move container to workspace 1
    bindsym $mod+Shift+2 move container to workspace 2
    bindsym $mod+Shift+3 move container to workspace 3
    bindsym $mod+Shift+4 move container to workspace 4
    bindsym $mod+Shift+5 move container to workspace 5
    bindsym $mod+Shift+6 move container to workspace 6
    bindsym $mod+Shift+7 move container to workspace 7
    bindsym $mod+Shift+8 move container to workspace 8
    bindsym $mod+Shift+9 move container to workspace 9
    bindsym $mod+Shift+0 move container to workspace 10
    bindsym $mod+u workspace prev
    bindsym $mod+y workspace next
    # Scratchpad stuff
    bindsym $mod+bracketleft scratchpad show
    bindsym $mod+bracketright move scratchpad
    # reload the configuration file
    bindsym $mod+Shift+r reload
    # restart i3 inplace (preserves your layout/session, can be used to upgrade i3)
    bindsym $mod+Shift+p restart
    # exit i3 (logs you out of your X session)
    bindsym $mod+Shift+f exec "i3-nagbar -t warning -m 'You pressed the exit shortcut. Do you really want to exit i3? This will end your X session.' -b 'Yes, exit i3' 'i3-msg exit'"
    bindsym $mod+Shift+k exec killall -u pete
    exec setxkbmap us,ru -variant colemak, -option terminate:ctrl_alt_bksp,grp:rctrl_toggle,compose:ralt,ctrl:nocaps
    # Start i3bar to display a workspace bar (plus the system information i3status
    # finds out, if available)
    bar {
    position top
    status_command $HOME/bin/barinfo
    colors {
    # background #222222
    # focused_workspace #222222 #222222 #eeeeee
    # active_workspace #222222 #222222 #cccccc
    # inactive_workspace #222222 #222222 #aaaaaa
    # urgent_workspace #ee0000 #ee0000 #ffffff
    # Solarized
    background #073642
    focused_workspace #073642 #073642 #eee8d5
    active_workspace #073642 #073642 #2aa198
    inactive_workspace #073642 #073642 #268bd2
    urgent_workspace #dc322f #dc322f #fdf6e3
    # Application keybindings
    bindsym $mod+c exec firefox
    bindsym $mod+grave exec xombrero
    bindsym $mod+f exec thunar
    bindsym $mod+m exec emacs
    bindsym $mod+p exec pavucontrol
    bindsym $mod+r exec thunderbird
    bindsym $mod+l exec emacs "~/prj/lysa/en/book"
    bindsym Control+$mod+l exec $HOME/bin/startlysa
    # Resize windows
    bindsym Control+$mod+h resize shrink width 05 px
    bindsym Control+$mod+n resize grow height 05 px
    bindsym Control+$mod+e resize shrink height 05 px
    bindsym Control+$mod+i resize grow width 05 px
    bindsym Control+$mod+Left resize shrink width 05 px
    bindsym Control+$mod+Down resize grow height 05 px
    bindsym Control+$mod+Up resize shrink height 05 px
    bindsym Control+$mod+Right resize grow width 05 px
    bindsym Print exec scrot -e 'mv $f ~/pics/screenshots/'
    bindsym XF86AudioMute exec amixer set Master toggle
    bindsym XF86AudioLowerVolume exec amixer set Master 8%-
    bindsym XF86AudioRaiseVolume exec amixer set Master 8%+
    bindsym $mod+F7 exec mpc prev
    bindsym $mod+F8 exec mpc toggle
    bindsym $mod+F9 exec mpc next
    bindsym $mod+F10 exec pamixer --toggle-mute
    bindsym $mod+F11 exec pamixer --decrease 5
    bindsym $mod+F12 exec pamixer --increase 5
    # Autostarted applications
    # exec deluge
    exec cbatticon
    # exec dropbox
    exec kalu
    exec nm-applet
    exec parcellite
    exec mpd
    exec ncmpcpp pause
    exec urxvtd
    # exec xscreensaver
    # Non-panel things
    # exec compton
    exec dunst
    # exec $HOME/bin/gmail-notifyd
    exec emacs --daemon
    exec thunar --daemon
    exec nitrogen --restore
    exec redshift -l 40.75:111.8833
    exec synclient TouchpadOff=1
    # Solarized
    # client.focused #268bd2 #268bd2 #fdf6e3 #93a1a1
    client.focused #f336a2 #f336a2 #fdf6e3 #93a1a1
    client.focused_inactive #002b36 #002b36 #d0d0d0 #93a1a1
    client.unfocused #002b36 #002b36 #d0d0d0 #93a1a1
    client.urgent #dc322f #dc322f #fdf6e3 #cb4b16
    # BorderFrame Border Title NextWindowGoesHere
    # client.focused #00eeee #00eeee #eeeeee #aaaaaa
    # client.focused_inactive #222222 #222222 #dddddd #aaaaaa
    # client.unfocused #222222 #222222 #dddddd #aaaaaa
    # client.urgent #ee0000 #ee0000 #ffffff #aaaaaa
    focus_follows_mouse no
    for_window [class="^.*"] border pixel 5
    new_window 1pixel
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