I can no longer connect to my email on Comcast with Thunderbird

Comcast tech support verified settings are now correct but still cannot connect. changed to recommended ports and SSL, but still does not work. Can connect with web mail on this computer and other devices. I see other people seem to have the same problem.

What are you using for the SMTP settings?
What I have that is working is:
Port 465
SSL/TLS
Normal Password
Check your firewall and make sure it is not blocking Thunderbird.
Connecting with web mail just verifies that you know your username and password. Web mail and SMTP are completely different servers and operations.

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What are you using for the SMTP settings?
What I have that is working is:
Port 465
SSL/TLS
Normal Password
Check your firewall and make sure it is not blocking Thunderbird.
Connecting with web mail just verifies that you know your username and password. Web mail and SMTP are completely different servers and operations.

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D

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Hi PI Gadget,
Welcome to Apple Support Communities!
Take a look at the article below, it provides tips that should help you resolve the FaceTime connection issue.
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/ts4185
Troubleshooting FaceTime for Mac
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Enable "Set Automatically".
Click the Time Zone tab and confirm the closest city is correct.
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See Mac OS X: Troubleshooting a cable modem, DSL, or LAN Internet connection.
Consult Using FaceTime behind a firewall for necessary ports to open in firewalls, security software and routers.
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Verify that both parties have installed the latest software updates for their Mac and/or device. See:
Mac OS X: Updating your software
iOS: How to update your iPhone, iPad, or iPod touch
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Lupunus

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Message was edited by: Andifox

Dr Chris:
Thanx for answering my Q of a month ago. As you can see from my post of 18 minutes ago, things have gone from bad to worse under my neglectful eye.
To answer your answer:
a. I WAS using a NEW USB cord when I posed the question.
b. I've now downloaded the update service. I can try updating the phone from its File manager state. I'm just afraid whatever data is on it will get wiped, no?
Point of order:
If I've had an answer - or more than 1- to my question, but I still need to discuss it- should I Check the "Yes my question has been answered" box? I did not, here, because I thought it might result in my further questions dropping off the radar for forum experts. Please advise... \\Butter F

I can no longer connect to my email on Comcast with Thunderbird

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