I can't buy anything from iTunes as they keep asking me about my security questions but I haven't set any security questions

I Can't buy anything from iTunes as I haven't set any security questions but they keep asking me questions

If you log into your account on http://appleid.apple.com and select the Password And Security section of your account are you able to set them ? If not then is there a reset link beneath the questions that show on that screen (it all only show if you have have a rescue email address on your account) ?
If not then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

  • HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

    why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

    1. Because if you could, someone who breaks into your account could do it as well.
    2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96882)

  • I can't purchase anything from iTunes on my iPad or iPod. Getting Fatal Error but password works on iTunes online.

    I can go to iTunes on my computer and log in and everything is fine but if I try to purchase anything on my iPod or iPad I get a Fatal error and it keeps asking for my password.  It's really frustrating since I know my password works!  I've restarted both devices and still nothing.

    See http://www.maclife.com/article/news/itunes_store_users_being_kicked_out_accounts _fatal_error. It's a known apple issue regarding the ability to sign into iTunes, apple says they cannot give an estimated time as to when it will be fixed, but it has been ongoing since Wednesday afternoon

  • I can't download music from iTunes. It keeps asking me to answer a security question that I was not asked so how do I download music

    Can anyone tell me how to download music from iTunes when
    wont let me do it

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Hi long time ago a friend of me creat apple ID for me cus i didn't know how to creat it so no i put sime money in my account and i wanna buy application but they keep ask me about just security question and i don't know any of them when i ask him he said

    Hi

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I can't buy anything from Itunes

    In the past, I had some security problems, and itunes decided to disable my account for security reasons.
    Then later on, I could change my password etc. For some reason, whenever I try to buy a song, this pops up
    "You Apple ID has been disabled"
    I don't know what to do since this is the first time happening .

    Thank you! I just now sent out an email to Itunes!
    I was searching through google, and apparently I'm not the only one who experienced this issue. :/

  • I can't download anything from itunes.  I keep getting error 11111

    Does anyone have a clue on this?  I just recently bought a new system with Windows 8, and I'm trying download some previously downloaded songs and apps.  I have 10.7.0.21 build (64 bit).
    I can download new items, but I can't download previously purchased items, or updates to items that are already on my computer.  It's driving me crazy.

    I have this problem too, I cannot download purchased app from either ipad mini or mac itunes store. Is it the problem of the server?

  • I have changed my apple id, and its ok when i sync my Iphone with Itunes, but ON my Iphone still my old apple-ID is there. I can NOT buy things from Itunes or Upgrade anything now, how to fix this?

    I have changed my apple id, and its ok when i sync my Iphone with Itunes, but ON my Iphone still my old apple-ID is there. I can NOT buy things from Itunes or Upgrade anything now, how to fix this?

    I recently changed my email address and want to change my Apple ID account to match. I have created a new Apple ID to match the new account but now I can't sign into iCloud on our phones or computer with the old Apple ID. I can't make any changes on iCloud on our phones because it directs me to the old account, which I can't sign into. I also can't sign me in on my computer to make any changes. Help!!! Now I have two addresses and can't access the one that directly affects my devices. 

  • I can't buy song from iTunes Store in Italy. I click on buy, but anything appens. Why?

    I can't buy song from iTunes Store in Italy. I click on buy, but anything appens. Why?

    Are you in Italy... Do you have an Italian iTunes Store Account...

  • How can I buy music from iTunes?

    How can I buy music from Itunes , when I have czech Itunes  and there is no offer itunes store for buying music. Could somebody express me, why is impossible for czech itunes to buy music or videos :-(((

    If Apple doesn't have an iTunes store available in your country, you can't purchase anything from the iTunes store. In order to purchase content from the iTunes store available in another country, you must have a credit card or payment method with a billing address in that country.

  • Why I can't buy anything from the games I play

    Why I can't buy anything from the games I play this my first time i face this problem

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Can I buy mp3s from itunes ?

    First time I used this forum so apologies if already asked. Can I buy mp3s from itunes ?
    Fine for my ipod to have mp4a format aac or mp3 etc.. but for my car I use a USB stick which needs to be all mp3 format. Yes I can convert in itunes to mp3 format but that means I end up with two versions on my laptop.
    If I just accidentally sync one non-mp3 format file to my memory stick then the car won't play anything on the **** stick !! Annoying.
    So unles theres a way of getting mp3 thru itunes I guess its back to amazon for me for mp3 purchases - and then add the folder to itunes. Not ideal
    thanks in advance

    Brij011 wrote:
    The fiend is incorrect.
    No I am not.
    Brij011 wrote:
    You can import music into iTunes as MP3 and you can convert existing AAC files to MP3 using iTunes:
    But the question was Can I buy mp3s from itunes ? and my (correct) answer was no, you cannot! Specifically, the OP excluded the option to convert an AAC file to MP3.
    I didn't mention the Import Settings, since it is in no way relevant to the OP's question. Despite your recommendation to marktko, I can see absolutely no reason to buy a song from iTunes, if the only intention is to convert it and then delete the original, having possibly paid more for it into the bargain. The conversion process may possibly introduce a reduction in the quality of the file, so why do it if you can buy the format you want and save yourself the trouble of the extra conversion work?
    marktko;
    I am astounded that you have been won over by Brij011's arguement about paying more, converting, and then deleting the AAC file. Absolutely astounded!
    Is there a hidden agenda at work here?

  • Can't order anything from iTunes

    Suddenly can't order anything from iTunes. Nothing changed, same country, same card, but iPhone is saying I need to change stores to Finland. Never a problem before and I've been in Finland all along and ordered lots of albums. Now can't order anything. 

    What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users her on these forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • Why does Apple keep on deduct my money from my debit card although I did not buy anything from iTunes?

    Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?

    Right now, log on to apple.com, and change your password.
    either
    somebody else is using your ID to buy stuff -
    or have you bought any subscriptions that require monthly payments.
    Within a day or two of charging you anything, Apple sends you an email receipt with the detail.  Are you getting these?

  • I changed my email on my Apple ID and now I can't purchase anything from iTunes or the app store. How do I fix that?

    I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.

    Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes  & App Stores on iOS 6) and then log back in and see if it then works.

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