I can't download purchased TV shows now that I moved iTunes to iCloud

When I attempt to download new shows I immediately get a grayed-out listing of the show in iTunes TV shows. I now have over 10 grayed-out copies of the same show which I can't even delete.

Restart the iPad. Hold down sleep and home buttons until Apple logo appears and try to open Videos App again.

Similar Messages

  • Can't download purchased tv shows to original iPad

    Cant download purchased tv shows to original iPad.  Sitting in download queue but won't download.

    I had my iTunes set to manually update instead of automatically update. I decided to try changing it to set it to automatically sync. Nothing amazing happened then, but the next time that I plugged my iPod into my computer, it started syncing, then a box came up that said "a new version of iPod software 1.2.2 (or something like that)". I said YES, download and install! And VOILA! It works! Huzzah! Tell all your friends!
    The bad thing of course is that by automatically updating, I lost some of my songs from my old hard drive, but it was worth it.
    Good luck.

  • I can't download purchased tv shows in itunes

    I have purchased tv shows that are in icloud. On my iMac when in iTunes the cloud is greyed out.  I can't download it. In iTunes I see the same thing, its there and available for download but i can't do anything with it. I've signed out and back in.  What else to try?

    Restart the iPad. Hold down sleep and home buttons until Apple logo appears and try to open Videos App again.

  • I can't download purchased TV shows to my iPad

    Hi,
    Hope someone can help, this is driving me up the wall...
    I purchased a TV series in iTunes on my iMac. I'm going away and want to transfer this show to my iPad. I first tried syncing it from the mac to the iPad but its in a different format (m4v not mp4) so I'm guessing thats why it didn't work.,
    If I got the the itunes store on the iPad I can see the show under 'purchased', the cloud icon is next to it but is greyed out, I tap it and nothing happens. I've checked that there are no age restrictions set on the iPad, they are all disabled. How the **** can I get this on the iPad? Strangely I can download it on my iPhone using the same method, but I don't want it on there.
    Why they make it so god **** fiddly to do such a simple thing is beyond me.
    Furthermore, I added a few movies that I converted to mp4 myself, that all went ok, then I realised I'd forgotten one so added that to itunes, selected it and transferred that over. All the other movies then vanished and were replace by the new one?? What the **** is going on? I check in the summary tab 'manually manage music and videos', hit apply, sync them over, when I go back to the summary the box is now unchecked again?
    I've had Apple stuff for years but when you end up spending hours of your life trying to solve ridiculous problems that shouldn't happen in the first place I'm seriously thinking of jumping ship.
    Thanks

    There is a 50 meg download limit per file over 3G/4G, so if they are larger than that then you will need to find a wifi network - the limit can only be raised by Apple with the agreement of the phone companies.

  • I have a windows pc.  How can I download purchased items which have become corrupted on my PC.  I can't use iCloud

    I have a windows pc.  How can I download purchased items which have become corrupted on my PC.  I can't use iCloud without an Apple device.  I have gone into purchased but next to each title it merely says 'downloaded'.  I need to download them again.  It will cost a fortune to re-purchase the corrupted music!

    I tried that but it just shows 'downloaded'.  There is no little cloud next to that wording.  On an Itunes help page it shows a 'library icon' once you have logged in but that does not appear on my version of ITunes which is 11.1.  I have lost so many peices of music!  Is this some ploy by Apple to get you to buy them all over again??  Thanks for you response, if you can think of anything else I would be most grateful

  • Automatic Downloads and Strange Error Message: "You can auto-download purchases on this computer with just one Apple ID every 90 days"

    Hi gang-
    Yesterday I noticed that iTunes on my iMac had not auto-downloaded several new songs that I had recently purchased on my iPhone.    In iTunes Preferences, under Store -> Automatic Downloads, I always have Music selected so all songs purchased from any device using my Apple ID normally download automatically.
    To troubleshoot this, I double-checked my Preferences and sure enough, Music was de-selected under Automatic Downloads.   I then Selected it and clicked OK.   Here's where it gets weird and I get this error message:
    This computer is already associated with an Apple ID.  You can auto-download purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 84 days.
    I read and re-read this message and none of it seems to apply to me.   I have only one Apple ID.   I am currently logged in with iTunes to that one Apple ID.   All my iTunes Music ever has been purchased with that one Apple ID.   I am not trying to associate this computer or any other with a different Apple ID.
    I logged iTunes out and then back in again and tried all the above- but same error message.
    So, as it is now, I am unable to turn on Automatic Downloads in iTunes.   
    Anyone know what the heck is going on?
    Thanks!
    Dave

    Hey gang-
    Okay, this gets more and more bizarre.   I sent a support email to Apple and basically they said  "...it seems that someone else associated your Mac with their Apple ID. That's the reason your purchases won't download."
    Yikes!   My wife and I live alone- and we have exactly one and only one Apple ID.    Would somebody have needed physical access to my iMac to do that?
    Support then said "You can view which devices or computers are currently associated, remove unused devices or computers, and see how long before they can be associated with a different Apple ID from the Account Information page in iTunes on your computer."
    Okay- so I logged into My Account in iTunes.   On the list of associated devices, my own iMac is NOT on that list.   But I am logged in under the same Apple ID I've had for years on that iMac.
    So my big question right now is...if my iMac (that I've owned for 5 years) has somehow been dis-associated from my Apple ID, how do I find out what Apple ID it is associated with?
    Thanks gang for trying to help me unravel a mystery.
    Dave
    PS- Here's an Apple Tech article on iTunes associations, but it doesn't really go beyond what we've discussed above:
    http://support.apple.com/kb/HT4627

  • How can i watch purchased tv shows which are stored on the cloud on my laptop?

    how can i watch purchased tv shows which are stored on the cloud on my laptop?

    Hi Miriam1972,
    Thanks for visiting Apple Support Communities.
    You can use iTunes on your laptop to download the tv shows for viewing. See this article for the steps to download the shows:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Best,
    Jeremy

  • Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great

    Can't download purchased video to my ipad, even though I paid for them on iPad, haven't got access to computer as I'm away from home, need to be able to download whole movie as internet In hotel is awful, any ideas would be great, originally I manage to download to episodes but haven't been able to with the remaining

    Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • HT1491 How come I can't watch purchased tv show on my ipad if not connected to Internet?

    How come I can't watch purchased tv show on my ipad if not connected to Internet?

    There are two kinds of content, streaming and downloaded. If your show is a streaming show you have to be on the internet to view it. (akin to you not being able to watch youtube videos without being on the net)
    Downloaded files can be watched anytime (within the constraints of the DRM of course)

  • HT200109 Why do I have to re-download purchased tv shows?deleted

    Why do I have to re-download purchased tv shows? It takes an hour to download a show I've deleted from my IPad. I live in Germany so I can't watch American Tv shows very often. I download the purchased shows from ITunes, then after a while delete from my IPad. As a result, when I want to watch tv on myApple TV I have to wait at least an hour for the show to download. Sometimes I don't have time to wait until it downloads. How can I save the downloaded version so I don't have to keep waiting?

    You have iTunes set to delete the show(s) after some amount of time.  This probalby needs to be done as they take up a lot of space and can quickly fill up your iPad or computer.  When you bring up the show on Apple TV are you looking under "TV shows" or "Computer".  If you want to view your local content you need to look under "Computer".  Everything under "TV Shows" on AppleTV is streamed from iCloud.  Last but not least even if you do have to stream it the show should start in less than a minute after it is selected unless there is a serisus network connection issue.

  • Can't download purchased music to video iPod

    I can't download purchased music and videos to my new 30GB video iPod.
    When I try to copy videos or purchased I get an error "iTunes has encountered a problem and needs to close" and iTunes quits after I close the dialog.
    I ran the iPod Updater 2006-01-10 and Restored my iPod. I can download mp3s and a video I created in QT Pro but not purchased music or videos.
    I uninstalled all previous iPodSetup installations, iTunes, QuickTime, rebooted and deleted the iTunes prefs file at:
    C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info\SC Info.sidb
    I reinstalled iPod Updater 2006-01-10 and iTunes 6.0.2 and rebooted.
    The problem remains.
    Generic   Windows XP Pro   3GHz P4, 1GB RAM

    The problem is on my home computer. I am able to download the same purchased music from my work computer. I've not tried downloading it from my home computer while logged in as a different user. I'll try that tonight. The error message can be viewed at http://knouse.org/images/ituneserror.jpg
    Gigabyte GA-8iK1100 MB, 3GHz P4, 1GB RAM, PNY Verto Geforce4 Ti4200   Windows XP Pro   20GB 3rd Gen iPod; 30GB Video iPod

  • My app account has been deleted from appstore,and i can't download purchased items on my new imac

    my app account has been deleted from appstore,and i can't download purchased items on my new imac
    what should i do?i purchased aperture 3 and final cut pro

    "my app account"
    Click Account under Quick Links right side of the App Store window then sign in.
    If you can login using your Apple ID, then your account is in good standing.
    Otherwise try here >  Apple ID: "This Apple ID has been disabled for security reasons"  appears

  • I can not update my ipad2 and now only have the itunes symbol and connection cable showing?

    I can not update my ipad2 and now only have the itunes symbol and connection cable showing?

    Connect the iPad to your computer's iTunes. You have to restore your iPad now.
    iTunes: Restoring iOS software
    Read the kb article all the way to the end. You may need to use recovery mode.

  • I have app that I can buy from App Store before now that app not on App Store , I want to transfer from my iPad to phone 5 , how can I ....

    I have app that I can buy from App Store before now that app not on App Store , I want to transfer from my iPad to phone 5 , how can I ....

    Transfer the app into iTunes on your computer and then sync the app to the iPad. If you have never synced with iTunes before, it will be a little more complicated that that, but you can still do it if you follow the instructions in the user tip below.
    If you are already syncing with iTune, it will be very simple and easy to do.
    How to transfer purchases into your iTunes library
    http://support.apple.com/kb/HT1848
    If you have never synced with iTunes, read this for the instructions.
    https://discussions.apple.com/docs/DOC-3141

  • HT1414 Can i download new updates for iOS iPhone4 without using itunes?

    Can i download new updates for iOS iPhone4 without using itunes?

    Thank you
    I did try to do that, but it needs wifi connection to download the software i dont have  wifi connection and one more thing, I dont have in front of me right now my personal computer im using  another persons computer what should i do just to download the software update now and then when i got home i can download or transfer it on my personal computer when i get back.

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