I can't get in to my phone and it says connect to iTunes how do I do that if I didn't sync it with a computer
Help
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Similar Messages
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my phone 4s is locked and I cant unlock it unless I connect to ITunes but when I connect it, it doesn't work.
what do I do ?Have you tried any troubleshooting?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10-15 seconds).
Restore: Connect your iPhone to iTunes on your computer, backup, and then select Restore to Factory -
i get a no service msg and a USB connected to itunes icon on the home page. How can i get past this so i can access and unlock my phone?
DFU Mode / Recovery Mode / Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I have locked my iPhone 5 and forgot my password . Phone is disabled and is saying connect to iTunes ! I have tried but never did I synced my phone to any computer but when installed used iCloud how do I get it back on???
See here
http://support.apple.com/kb/HT1212 -
I just updated my phone and it said connect to itunes, I plugged it in and opened itunes and nothing happened, what do I do?
Hi Millers0,
If you are having isssues with your iPhone after a software update and you are being directed by the screen to connect it to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!
I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content. -
Just updated my iPad it shut off and now say connect to iTunes and when I connect it it says restore ipad hit that button and says that it can't restore
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
I have updated my iPhone tithe new software and my phone is now saying connect to iTunes I have tried to do this but iTunes is saying I need to restore my phone help! My phone will now not turn on and only shows connect to itunes
Then connect it to iTunes. Hope you backed it up, because the restore will wipe your phone.
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i try to charge my ipod 4th generation but can not see the battary been charge and also cannot connect to itunes on my computer
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I updated my iphone4 to the 7.0.4 update. on my phone screen it says connect to itunes. when i connect to itunes my phone isnt doing anything. what do i do? i cannot use my phone!!!
Hey vsu16,
Does iTunes recognize your iPhone at all? It sounds like this is the image you're seeing on your screen to connect your phone to iTunes:
If that looks right, you'll want to follow along with the steps in here;
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Welcome to Apple Support Communities!
Best,
Delgadoh -
how can i disable my iphone and it says connect to itunes and it isnt working??!? and the iphone isnt in service??
How can you disable it?
Well anyways, sounds like it's in recovery mode. You'll need to perform a restore through iTunes on the computer. -
I disabled my iPod and it says connect to iTunes I tried that but it doesn't do anything and I want to get it back to the lock screen ??
iOS: Forgotten passcode or device disabled after entering wrong ...
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I am trying to set up my new iPhone 5s with iTunes, I've connected my phone to the computer and synced all of my apps and music, but the screen on my phone still continues to say connected to iTunes and doesn't seem to be continuing on with the set up. Any ideas on what's wrong?
Hi Bomag,
If you are having issues restoring your iPhone and are unable to get past the Connect To iTunes screen, you may find the troubleshooting steps outlined in the following article helpful:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Regards,
- Brenden -
HT1430 my ipod id disabled and says connect to itunes how do i get ipod working again
My ipod is disabled and says connect to itunes, i can't seem to get it working, help!!!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My Iphone 5 is disabled as i have locked the password many times.my iphone is saying connect to itunes.but iphone will not connect to itunes so i cannot get into my iphone.WHAT CAN I DO?????????????????
Open current iTunes on computer, connect iPhone to computer with lightning cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.
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