I can't hear the person talking.!

I've had my N96 for just over a year and there haven't been any problems with the audio; but a few days ago when I answered a call, I wasn't able to hear the person I was calling. However, i can hear them on loudspeaker/headphones perfectly fine. I've tried changing the volume and taking out the battery etc. but it doesn't seem to have made a difference.
Can someone please help!
All advice is appreciated.

Sounds like ear-piece problem or its not working completely, have you tried calling someone and were you are able to hear the ringing tone?
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

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