I can't open or shut down my phone with the touch screen (4s)

help

Try rebooting by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.  If that does not help, take it to an Apple store genius barm for testing by the techs.

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    And you have a workstation? not a notebook. 
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    Forum devoted to Lion:
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    Tips and FAQs
    FAQ kernelpanic
    Resolving Kernel Panics
    Avoiding eliminating Kernel panics
    Lion App Compatibility Table - RoaringApps
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      Apple Retail Store - Genius Bar                              

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    Hi,
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    Hi there,
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    Settings > General > Reset > Reset Network Settings
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  • I just bought macbook pro this week with Lion 10.7.3 and it has shut down 5 times with the kernel due to the kernel panic(read below). Can anyone point me to the cause of this, hardware error/software error? Thanks very much.

    Interval Since Last Panic Report:  24987 sec
    Panics Since Last Report:          3
    Anonymous UUID:                    28E34CCF-E71D-459F-87C7-0418F6F6C921
    Sun Jul  8 17:30:06 2012
    panic(cpu 7 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824892a9, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000104, CR3: 0x0000000074e1a02a, CR4: 0x00000000001606e0
    RAX: 0x0000000000000000, RBX: 0xffffff80e35690e8, RCX: 0x00000000fffc0000, RDX: 0xffffff80f07539b4
    RSP: 0xffffff80f0753990, RBP: 0xffffff80f07539e0, RSI: 0x0000000000000000, RDI: 0xffffff801598f000
    R8:  0x0000000000000000, R9:  0xffffff80f07539a8, R10: 0xffffff80f075399c, R11: 0xffffff80f07539a0
    R12: 0x0000000000000000, R13: 0x0000000000000000, R14: 0x00000000000001ff, R15: 0xffffff801598f000
    RFL: 0x0000000000010206, RIP: 0xffffff7f824892a9, CS:  0x0000000000000008, SS:  0x0000000000000010
    CR2: 0x0000000000000104, Error code: 0x0000000000000000, Faulting CPU: 0x7
    Backtrace (CPU 7), Frame : Return Address
    0xffffff80f0753640 : 0xffffff8000220792
    0xffffff80f07536c0 : 0xffffff80002c4794
    0xffffff80f0753870 : 0xffffff80002da1bd
    0xffffff80f0753890 : 0xffffff7f824892a9
    0xffffff80f07539e0 : 0xffffff7f82454768
    0xffffff80f0753a10 : 0xffffff7f824835ef
    0xffffff80f0753a30 : 0xffffff7f82457e58
    0xffffff80f0753b60 : 0xffffff7f82454efc
    0xffffff80f0753bc0 : 0xffffff800065517e
    0xffffff80f0753be0 : 0xffffff8000655a5a
    0xffffff80f0753c40 : 0xffffff80006561fb
    0xffffff80f0753d80 : 0xffffff80002a3ef8
    0xffffff80f0753e80 : 0xffffff8000223096
    0xffffff80f0753eb0 : 0xffffff80002148a9
    0xffffff80f0753f10 : 0xffffff800021bbd8
    0xffffff80f0753f70 : 0xffffff80002aef10
    0xffffff80f0753fb0 : 0xffffff80002dab23
          Kernel Extensions in backtrace:
             com.apple.driver.AppleIntelHD4000Graphics(7.2)[ECB872F0-8E43-3509-9952-54E37ACA DD58]@0xffffff7f8244b000->0xffffff7f824aefff
                dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80844000
                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f808a8000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f8086f000
    BSD process name corresponding to current thread: firefox
    Mac OS version:
    11D2097
    Kernel version:
    Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64
    Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01
    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
    System uptime in nanoseconds: 11622306836776
    last loaded kext at 8921847352221: com.apple.filesystems.ntfs          3.10 (addr 0xffffff7f80bb6000, size 376832)
    last unloaded kext at 8981688293629: com.apple.driver.AppleUSBCDC          4.1.17 (addr 0xffffff7f80792000, size 12288)
    loaded kexts:
    com.apple.filesystems.ntfs          3.10
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AGPM          100.12.63
    com.apple.driver.X86PlatformShim          5.0.0d0
    com.apple.driver.AppleHDA          2.2.0f3
    com.apple.driver.AudioAUUC          1.59
    com.apple.driver.AppleUpstreamUserClient          3.5.9
    com.apple.driver.AppleMikeyDriver          2.2.0f3
    com.apple.driver.AppleIntelHD4000Graphics          7.2.0
    com.apple.driver.SMCMotionSensor          3.0.2d6
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.driver.AppleSMCPDRC          5.0.0d0
    com.apple.iokit.IOBluetoothSerialManager          4.0.4f15
    com.apple.GeForce          7.2.0
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AppleSMCLMU          2.0.1d2
    com.apple.driver.AudioIPCDriver          1.2.2
    com.apple.driver.AppleMuxControl          3.1.20
    com.apple.driver.ApplePolicyControl          3.1.20
    com.apple.driver.AppleLPC          1.5.8
    com.apple.driver.AppleMCCSControl          1.0.28
    com.apple.driver.AppleIntelFramebufferCapri          7.2.0
    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.4f15
    com.apple.driver.AppleUSBTCButtons          227.4.2
    com.apple.driver.AppleUSBTCKeyboard          227.4.2
    com.apple.driver.AppleIRController          312
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          33
    com.apple.iokit.SCSITaskUserClient          3.2.0
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCISerialATAPI          2.0.3
    com.apple.iokit.IOAHCIBlockStorage          2.0.3
    com.apple.driver.AppleFWOHCI          4.8.9
    com.apple.driver.AirPort.Brcm4331          530.4.18
    com.apple.driver.AppleSDXC          1.2.0
    com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2
    com.apple.driver.AppleUSBHub          5.0.0
    com.apple.driver.AppleEFINVRAM          1.5.0
    com.apple.driver.AppleAHCIPort          2.3.0
    com.apple.driver.AppleUSBEHCI          5.0.0
    com.apple.driver.AppleUSBXHCI          1.0.0
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.5
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.6
    com.apple.driver.AppleSMBIOS          1.8
    com.apple.driver.AppleACPIEC          1.5
    com.apple.driver.AppleAPIC          1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0
    com.apple.nke.applicationfirewall          3.2.30
    com.apple.security.quarantine          1.1
    com.apple.driver.AppleIntelCPUPowerManagement          193.0.0
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.0
    com.apple.iokit.IOUSBMassStorageClass          3.0.1
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.2.0f3
    com.apple.iokit.IOSurface          80.0.2
    com.apple.iokit.IOSerialFamily          10.0.5
    com.apple.iokit.IOFireWireIP          2.2.4
    com.apple.iokit.IOAudioFamily          1.8.6fc16
    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.2.0f3
    com.apple.iokit.IOHDAFamily          2.2.0f3
    com.apple.driver.AppleGraphicsControl          3.1.20
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleBacklightExpert          1.0.3
    com.apple.driver.X86PlatformPlugin          5.1.0d16
    com.apple.driver.AppleSMC          3.1.3d7
    com.apple.driver.IOPlatformPluginFamily          5.1.0d17
    com.apple.nvidia.nvGK100hal          7.2.0
    com.apple.driver.AppleSMBusController          1.0.10d0
    com.apple.NVDAResman          7.2.0
    com.apple.iokit.IONDRVSupport          2.3.4
    com.apple.iokit.IOGraphicsFamily          2.3.4
    com.apple.driver.AppleUSBBluetoothHCIController          4.0.4f15
    com.apple.iokit.IOBluetoothFamily          4.0.4f15
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.1
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.1
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4
    com.apple.driver.AppleUSBMultitouch          230.3.3
    com.apple.iokit.IOUSBHIDDriver          5.0.0
    com.apple.driver.AppleUSBMergeNub          5.0.0
    com.apple.driver.AppleUSBComposite          5.0.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.7
    com.apple.iokit.IOCDStorageFamily          1.7
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0
    com.apple.driver.AppleThunderboltNHI          1.5.5
    com.apple.iokit.IOThunderboltFamily          2.0.0
    com.apple.iokit.IOFireWireFamily          4.4.5
    com.apple.iokit.IO80211Family          420.3
    com.apple.iokit.IOEthernetAVBController          1.0.1b1
    com.apple.iokit.IONetworkingFamily          2.1
    com.apple.iokit.IOUSBUserClient          5.0.0
    com.apple.iokit.IOAHCIFamily          2.0.8
    com.apple.iokit.IOUSBFamily          5.0.0
    com.apple.driver.AppleEFIRuntime          1.5.0
    com.apple.iokit.IOHIDFamily          1.7.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          177.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          331.3
    com.apple.iokit.IOStorageFamily          1.7.1
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.5
    com.apple.iokit.IOPCIFamily          2.6.8
    com.apple.iokit.IOACPIFamily          1.4
    Model: MacBookPro9,1, BootROM MBP91.00D3.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.1f170
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.4.18)
    Bluetooth: Version 4.0.4f15, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: OPTIARC DVD RW AD-5970H
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FreeAgent GoFlex, 0x0bc2  (Seagate LLC), 0x5021, 0x1a120000 / 4
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

    bring it to the store where you bought it and ask for their help and make sure you bring your receipt with you

  • Can't open my ipad after updating to ios7. Touch screen not working, can't swipe to unlock.

    I just updated to ios 7. Upon rebooting after the update, I can't swipe the screen to unlock the ipad. I tried to hard reset but it still doesn't work.

    See Get iPhoto 9.6.1 if you didn't update before OS X 10.10.3, a user tip by Barney-15E

  • How can I connect my imessaging from my phone with the imessaging on my macbook?

    I want my imessaging from my phone to correlate to my computer.

    Associate your mobile number with your Apple ID, if you haven't already done so.
    Sign out of iMessage on the Mac:
              Messages ▹ Preferences ▹ Accounts ▹ Sign out
    and on the iPhone:
              Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
    Then, on the phone, tap
              Use Your Apple ID for iMessage
    Sign back into iMessage on both devices and test.
    Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

  • I shut down my IPad 2 every night. So that sleep/ wake button has not corrected the touch screen problem. Any other suggestions? Thanks

    I shut Down my IPad 2 every night, so that has not fixed the problem with the touch screen feature. Is their anything else that I can try? Thanks

    You have already posted this morning and I assume that you are responding to someone elses's suggestion but from where .... I have no clue.
    Go back to here and follow along. GrumpyGator made a couple of suggestions for you to try.
    https://discussions.apple.com/message/20137619#20137619

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