My iPad isn't working properly. When I try to connect to the internet or follow a link it shuts down and returns to the main screen. Any clue as to what could be causing this? Not my internet connection, I checked that.

My iPad isn't working. I cannot follow a link in an email or connect to a game. It goes to a black screen then back to the main screen. Any idea what could be causing this?

Settings > General > Reset > Reset Network Settings
Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.
Then test to see if it solved the problem.

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When I try to calibrate my iPod nano after a run it just shuts down and restarts. Whats happening?

After I run (iin basic mode) I try to calibrate. (I've done this a few times before).
Lately when I do/try this the iPod just shut down and restarts.
I've tried restoring the iPod in iTunes to no help.
It's a 6th generation nano coupled to a nike sensor.
Any help would be much apreciated.

As a test to determine if it is nike sensor only issue run once without the sensor. Use the inbuilt accelerometer to complete a run and calibrate it.

I can import some songs from another computer but not others. All the songs were purchased with the same apple id. Message says "...check connection to network..." Any ideas as to what could be causing this problem?

Using home share, I can import some songs from my son's computer but not others. All the songs were purchased with the same apple id. Err msg:"There was a problem downloading ... You do not have enouggh access privileges for this operation. Please check that the connection to the network is active and try again." The network appears to be fine . I can import other songs from his library. The same songs cause me a problem each time I try. My husband had no trouble importing the same songs I have trouble with. I get the same error message if I try to import the same songs from my husbands computer as well. "Command I" appears to show the same protections on both the songs I can import & the ones I cannot. My husband and son are both running OS 10.6, while I am running 10.7. I think I had this problem even before I upgraded, but I am not certain.

x0SiN0x:
Welcome to Apple Discussions..
My first suggestion is to Repair Disk. Here's how:
Insert Installer disk and Restart, holding down the "C" key.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
Please post back and let me know how that goes.
Here are a few links that may help you to identify the issues:
Resolving Disk, Permission, and Cache Corruption
Tuning Mac OS X Performance
Mac OS X System Maintenance
Please don't hesitate to post back should you have further questions or comments, or with update.
Good luck.
cornelius

My Apple G5 using operating system 10.6.8 keeps locking up. I get no warning or error message. I do get some intermittent screen distortion. Any ideas as to what could be causing this and how i get rid of this problem? Complete system re - install? N

My mac keeps locking up it s Power mac G5 Intel using 10.6.8 OS.X. I get no warning or error messages it just locks up and the only way to get it to work again is to depress power button and restart. Its random intermittent and incredibly frustrating. I do get some screen distortion from time to time and wondered whether it may be a graphics card issue or whether it could be solved with a complete system re-install and OS upgrade?

According to everymac.com, your Mac came with Tiger, 10.4.x and can't go any higher than Lion, 10.7.x.
It would have come with gray, machine specific disks. Since there's no reason to install 10.4.x first, and then Snow Leopard over that, just purchase a retail copy of Snow Leopard for $20. What you won't get with the retail version of SL is the iLife suite (Garage Band, iDVD, etc.) that were on the original bundled disks, but you can purchase iLife on Amazon pretty cheap, and get newer versions besides.
When you get Snow Leopard, you can boot to the DVD, erase the drive and install everything clean. Hopefully, you issue is only software, and not hardware related.

Logic Pro 8 crashes every time I press "record." What could be causing this?

Hi,
I have Logic Pro 8 and opened it today for the first time after updating to Snow Leopard. Logic opens just fine, but if I try to record an audio track it crashes almost immediately (I was just using the built-in microphone, nothing external). It doesn't crash if I record to a midi track. Any ideas as to what could be causing this? I went and updated to 8.0.2 and it still did the same thing. This never happened before. I'm wondering if it's related to using Snow Leopard?
Thanks for any advice you might have!

Hi,
All your Creations should be fine...
But just to be Safe, back them up to an External HD and save them as PROJECTS with ALL ASSETS...
Just make sure to have the LP 8 Serial Number handy for when and if, you are asked for it during the Install...
Also, after the Install, don't forget to Run Software Update to get the Latest version of LP 8...
Cheers,

The product images on certain websites i go to on my ipad do not appear (ie. gap)? I never had this problem before...what could be causing this?

The product images on certain websites i go to on my ipad do not appear (ie. gap)? I never had this problem before...what could be causing this?

Thanks for your input however, what I don't understand is that some of the product images do appear on the site but not all images? The first 10 product pics appear but then, it's just the product descriptions after that with no images? I find it strange that it used to work on this particular site (mainly Gap and Old Navy) and now it doesn't? I do a lot of online shopping there so it's unfortunate. I contacted their online support and they said to download the Opera Mini App but that didn't work...I see even less images? If I visit the site on my Ipod Touch or my Macbook, I see all images, no problem? Not sure what the problem is?

THE LINKS AT THE TOP OF ANY WEB PAGE NO LONGER WORK. wHAT COULD BE CAUSING THIS

WITHIN THE LAST FEW DAYS NO MATTER WHAT WEBSITE I GO TO THE LINKS IN THE BANNER OR TOP PORTION OF THE PAGE DO NOT WORK. THE SYSTEM DOESN'T SEEM TO KNOW THAT THEY ARE LINKS WHEN I HOVER OVER THEM I GET THE MOUSE ARROW ICON INSTEAD OF THE HAND LIKE I DO ON ALL OTHER LINKS ON THE PAGE. THE LINKS ON THE SIDES AND BOTTOM OF THE PAGE WORK JUST FINE. WHAT COULD BE CAUSING THIS?

That is a problem with the Yahoo! Toolbar.
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

I've just downloaded Sophos (yesterday) and commenced the scan. It keeps stopping part way through, the 2nd time when it was about 98% completed after 4 hours!!!! I've had to start again. What could be causing this? I have Mountain Lion.

Thomas A Reed wrote:
You will be advised by people here that Sophos is "junk" and should be removed {...} Sophos actually works pretty well, in my testing, and so I would suspect that there may be an underlying problem with your file system that needs to be repaired.
FWIW, I have used Sophos regularly for several years now (including on my new iMac running Mountain Lion versions 10.8.2 & now 10.8.3) & never had any problems with it on any of the half dozen or so Macs I have installed it on.
Quite a few people automatically assume all Mac A-V software is troublesome junk, & many will leap to the conclusion it is the cause of some problem without considering other potential (& often much more likely) causes, regardless of which A-V product is installed.
Obviously I hope, not all A-V products are alike, so it doesn't make a lot of sense to me to condemn them all because of problems with one of them. Regarding Sophos in particular, finding first hand reports of it causing problems is quite difficult -- typically, if you ask for the details it turns out to be a second or third hand report & there isn't enough info available to know for certain if it is the real cause or not.
This is not to say it is impossible for it to cause problems, just that it is prudent to consider all the possibilities before concluding that any one of them is the cause.

I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected. Any idea on what could be causing this? No info anywhere!

I have had two movie rentals, stop in the middle of downloading tonight, both giving me the error message "(err = 50)" -- It looks like its a network connectivity message, but I'm connected. Any idea on what could be causing this? I cannot find info anywhere!
Thanks for any help

If you have anti virus software installed, disable that.
Try turning off the Firewall in System Preferences > Security
iTunes: Advanced iTunes Store troubleshooting
It would help when you post to tell us which Mac OS X you have installed. Thank you !!

On my PC, iTunes 11.0.3.42 causes it to hang when attempting to view a .MOV (1.6GB) requiring a cold boot. What could be causing this?

On my PC running windows XP Service Pack 3, iTunes 11.0.3.42 causes it to hang when attempting to view a .MOV (1.6 GB) requiring a cold boot. What could be causing this? Corrupted .MOV? Too little RAM? It successfully plays a 162 MB .MOV.

Hello David,
Thank you for providing all that information about the iTunes issue you are experiencing. We would first want to rule out any software issues before we can determine if it has to do with RAM. I found an article that will help you isolate and troubleshoot software issues that could be causing iTunes to behave this way:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
I hope this helps you get back on track with watching movies in iTunes!
Best,
Sheila M.

I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing thi

I purchased 2 ipad mini's at Xmas, I then sync'd them with itunes on my pc, and put basically the same apps on each of them. Both are 16gb units. One of them is full ( with over 9gb of "other" memory) the ipad still has 10gb left.What could be causing this "other" storage

How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
 Cheers, Tom

HT4009 I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.

Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Unable to sync iPad and PC. Keeps crashing. Lost my music, films and photos. What could be causing this?

My sync session keeps failing and I can't upload any photos, films or music to my iPad. As a result iTunes keeps crashing. All systems are up to date. What could be causing this?

Have you considered a Restore? http://support.apple.com/kb/ht4097
First, uninstall iTunes, reboot your computer, reinstall iTunes and try another sync.

Appears and quickly disappears a new screen overlaying the screen in use, it starts at the bottom of the screen tela.MACbook pro retina.O what could be causing this?

appears and quickly disappears a new screen overlaying the screen in use, it starts at the bottom of the screen tela.MACbook pro retina.O what could be causing this?

Thanks for the suggestion, the next step was to call Apple, who gave me a claim number, which I discovered you must have to get anything done with them. They refered me to a Apple store or repair center, after some reseach took it to the Computer Store in Mobile, Alabama and they were excellent. They took pictures of the screen with bug submitted it to Apple who denied the claim but they kept kicking it up to the next level and finally Apple agreed to sent new cover. The Computer Store had the cover the next day, they changed it out and now I am bug free. If your in the area of Mobile Alabama you can feel good about getting help from the Computer Store. For the two folks that responded to my note, Thank You, good comments and good advice.

I purchased a refurbished iBook G4-Version 10.4.11 and everytime that I try to purchase anything on iTunes or change something in my account, I click "done" and it says that I have timed out. What could be causing this?

I purchased a refurbished iBook G4-Version 10.4.11 and everytime that I try to purchase anything on iTunes or change something in my account, I click "done" and it says that I have timed out, when I'm on there for less than a minute. Hence, none of my purchases have gone through.What could be causing this?

You need to use a newer Mac OS X version. A G4 can be upgraded to 10.5.8(if desired, buy a retail DVD from a source such as Amazon or eBay), but you'll likely find it more cost-effective to buy a secondhand Intel Mac.
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My iPad isn't working properly. When I try to connect to the internet or follow a link it shuts down and returns to the main screen. Any clue as to what could be causing this? Not my internet connection, I checked that.

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