I can't remember my password even with hint. It was reset at the Boston Genius Bar when some work was done.. Didn't realize this til I got home and now. It's been 6 months since I was there. Suggestions? Thanks....mmh

Assuming you have Lion, Mountain Lion, or Mavericks, restart and hold the Command and R keys. When the reboot has completed, click Utilities on the menu bar if the utilities window has not automatically opened. Click Terminal. When the Terminal window has opened, type exactly the following:
resetpassword
and press Enter.
When the Reset Password Window opens, select the internal storage, the user, and type a new password twice. Do not enter a hint. Click Save.
Accept the next window that opens, and back at the Reset Password window click the lower right button to accept the reset of the user's home directory permissions.
Click the apple left side of the menu bar, Restart and you will now have a new password.

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I can't remember my password to my itunes or app account or the security questions,

I can't remember my password to my itunes or app account or the security questions,

Click here and request assistance.
(88880)

I bought an iphone 5 from one of my friends and unluckily I had yet lost his contact, I had update this iphone to IOs 7 and now it's be locked at iCloud because there was no password . Actually I dont know what I must do for its. Experts, please help me!

I bought an iphone 5 from one of my friends and unluckily I had yet lost his contact, I had update this iphone to IOs 7 and now it's be locked at iCloud because there was no password . Actually I dont know what I must do for its. Experts, please help me!

The friend who sold it to you needed to clear his Apple ID off the phone before he sold it to you. Of course if it wasn't his phone in the first place then he could not do so. He is your friend but you don't know where he is?
There is nothing that will help you short of getting the password for the Apple ID from your friend. If you cannot obtain that there is no workaround.

I'm trying to install adobe, but don't remember password even with hint, it can be a thousand different things. How do I change password without knowing last password?

I want to install adobe onto 27" imac. It takes me to my name with password button on it. Even with hint, I don't know password. I tried about 50 variations of password , none work. The little box for help says to add a user and do another password, but it still asks for old password. ALL I WANT TO DO IS CHANGE PASSWORD. HOW DO I DO THIS IF I DON'T REMEMBER LAST PASSWORD????????????????????

Apple Article to reset the password

HT4098 I was automatically renewed for a subscription, and didn't realize this until I got the notice. I want the bill reversed from my account. How do I do that?

I was automatically renewed for a subscription, and I didn't realize it until I got the renewal message. How do I get this charge reversed. It was renewed yesterday!

All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204053 Can't remember my password for iCloud how do I reset it

Can anyone help

Hi Hamtheblade,
Thanks for visiting Apple Support Communities.
You can use the steps at this link to reset the password for your Apple ID (iCloud account):
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Best Regards,
Jeremy

My iPhone 4 has died. I was just surfing the net on my phone (a reputable hotel site), put my phone down to make a cuppa and now the screen is dead.

Nothing I do will bring the screen back. Phone had around 30% charge and I'm charging it now but still nothing.
I've tried all the available buttons. It won't even show it turning on or off. There's a small hole in the side.... should I try putting a paperclip in there to reset it or is that not what it's for?
My husband just sent me a message and it hasn't come through.
Please help!

the small hole in the side is the sim card. Don't touch it
Hold the home button, the round one on the bottom and the on/off one , on the top, together. Hold them till you see the apple logo. Let it reset.

HT1212 Can't remember my password & haven't synced to iTunes

My daughter gave me her iPOD touch. She can't remember her password. I would like to reset to default factory settings. Don't care about losing or saving her data.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT4859 I need help! I know longer have access to the email that I opened my icloud account with and I can't remember my password. I have tried asking Apple for help and no one has been able to! Any advice

I need help! I no longer have access to the email that I opened my icloud account with many years ago and I can't remember my password anyway! However it continues to backup all my stuff. But I have no access to go in and delete items or manage my account. The pop-ups now tell me that my account is full and it will no longer be able to backup items. I would like to go in and delete items that I do not need to make room, but I can't! I have personally gone into the Apple genius store and presented the problem as well as called Apple support and talked with a live person. And no one has been able to help me. I cannot believe that I have basically lost my iCloud accessibility? I have a lot of money vested in music and priceless pictures! Please can someone help me?

I don't know what you mean by "closed" - icloud accounts stay in existence even if you disconnect all devices from the account. You can't delete them.
If you don't recall the ID or the password, and if the link above doesn't provide another way to get to the account, then you are out of luck.

Ever since I upgraded to IOS 7 on my iPad, it does not remember my passwords, even though I check "keep me signed on". Is there a setting somewhere that I am missing? I did not have this issue with the previous OS. Thank you.

Ever since I upgraded to IOS 7 on my iPad2, it does not remember my passwords, even though I check "keep me signed on". Is there a setting somewhere that I am missing? I did not have this issue with the previous OS. Thank you.

Thank you, James, but I do have a WiFi connection on the iPad mini. The Numbers files update on my iPad third generation and iPhone just fine when connected to the same network.
Do you have any other suggestions?
Thank you!

Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since

Ive gotten 3 responses from you guys. But still no help. Can't believe it's taken this long for apple to respond to this issue and I'm very disappointed that all I did was take precaution from left to my account info and my account has been disabled since. Sad that we can't do any updates to equipment I've spent so much money in. Hope this is resolved real soon.

Who exactly are you addressing this post to? And what exactly are you posting? We are just users like you, and have no idea what you are referring to. If there is something you would like to ask - user to user - please do so. Otherwise, you are wasting your time complaining about Apple, since we are not Apple.
GB

I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

I just bought a new Mac mini and can't remember my password to get into the computer. Is there anyway I can unlock my computer without loosing all my files, especially all my photos?

Hi Jeff,
Reset Password 10.7, 10.8...
http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/
Then Reset your Keychain...
http://support.apple.com/kb/TS1544

My Touch ID works great, but because I have been using it, I now can't remember my password

My Touch ID works great, but because I have been using it, I now can't remember my password.
How can I reset my password?

Hi Each day when you power up your iphone you have to use the 4 number passcode. How can you forget this in 1 day? Cheers brian

HT1212 I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

I HAVE TRIED TO CONNECT TO ITUNES TO RESET AS I CAN'T REMEMBER MY PASSWORD. I PURCHASED THIS IPAD FROM EB GAMES STORE IT IS RECONDITIONED SO I DON'T KNOW IF THAT WOULD HAVE ANYTHING TO DO WITH WHY I CAN'T CONNECT TO ITUNES

If it is your password on your appleID account then click on the link to reset your password.
If it is your four digit passcode then See here - http://support.apple.com/kb/HT1212
You will have to go down the route of a Restore. Please read carefully the links therein with regard to using a different different computer from that with which you normally sync.
[You may also have to put your device into Recovery Mode - http://support.apple.com/kb/HT1808 ]

I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I can't remember my password even with hint. It was reset at the Boston Genius Bar when some work was done.. Didn't realize this til I got home and now. It's been 6 months since I was there. Suggestions? Thanks....mmh

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