I cannot purchase a movie bundle on my iPad it says purchase can not be completed contact support iTunes. Any suggestions as to why this is happening?

302jennbm wrote:
.. it says purchase can not be completed contact support iTunes. ..
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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Hi guys,
I've been given some .mov files to use on FCP.
When I play them I can hear the audio but the pictures are green. The client says they play for him.
I am on mac 10.5.8 and FCP 6.0.6.
The files details are the same as a file that will play.
Apple Mpeg IMX 625/50
(50 Mbs)
720 x 576 millions
16-bit Integer (Little Edition)
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G

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http://www.nanocosmos.de/v4/en/products/quicktimeIMX.html
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I cannot purchase a movie bundle on my iPad it says purchase can not be completed contact support iTunes. Any suggestions as to why this is happening?

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