I cant access icloud, my email address has changed recently and I cant use any emails and passwords or set up a new id, cant get hold of apple support for help, very frustrated!

I can not access icloud, my email address changed a while ago none of my email addresses and passwords work, I have tried to get a new password but that dosent work!, tried to contact apple support, no luck there either! What can I do?

If you are trying to change the iCloud ID ("email address") you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use.  When you do this you may find that the password for your old ID isn't accepted.  If this should happen, and if your old ID is an earlier version of your current ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Similar Messages

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    settings - app/iTunes store - sign out and sign back in with your new id.
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    You can't merge apple id.

  • HT1688 I need to delete my iCloud my email address has change and I don't know old password todelete

    I need to delete my iCloud my email address has change and I don't know old password todelete

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  • HT204053 My email address has changed.  My apple ID for iCloud is my old email address and I cannot remember the password. Verification is sent to my old email address and I cannot retrieve it.  Any suggestions

    My email address has changed. I have my icloud acct sending stuff to an email that is no longer in service. I cannot remember the password and it keeps sending messages to an old email acct to try to change the password. Any suggestions.

    Go to appleid.apple.com and click in the reset password option.  You maybe able to reset using the security questions option.  If you can't, contact support using expresslane.apple.com email option, or call the AppleCare support line.

  • Your email address has changed or is invalid

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  • My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    My email address has changed and when I try to play purchased songs it asks me to authorize another computer under the old email address.  How do I play the music that I have purchased?  My account is current with the new email address.

    You may have already done this, but try de-authorizing your computer (through the iTunes:Store menu) and then re-authorizing it.

  • Why am I being told my email address has changed and need to change it for my apple id to work?

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    Apple TV 1 (latest)
    Wondering if one of these could be causing a reset.

    this can happen when the billing address in your appleid info is not EXACTLY the same as your bank details, depending of the bank (see if you right "st" instead "street" maybe)
    check out this article:
    support.apple.com/kb/TS1646

  • My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    My username (email address) has changed. Apps that I purchased with the old username ca not be updated as the password from the old username no longer works and apple can not send me info to an addres that no longer exists. What can I do?

    Try here...
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  • Atv error message "Your email address has changed or is invalid...."

    this error message first appeared when i originally bought my atv in the spring. After tech support and swapping the my first atv, I eventually setup a second itunes account with a new email address and the issue went away. However occasionally it persists. the full message is "Your email address has changed or is invalid. Go to the itunes store on your computer and update your account info." Surprisingly I am able to log in to itunes on my computer with the same email address and login on my apple tv, but when i attempt to purchase or rent the error message appears and prevents my from buying. Sometimes like tonight i give up and just don't purchase anything. Anyone know how to fix this?

    We had this same problem, and we found a fix that seems to have worked. It's a silly bug having to do with a change in the way your state of residence is stored in your account. The problem and fix is described here:
    http://macmost.com/apple-tv-valid-address-error.html
    Hope this helps.

  • My email address has changed, how do I change it on thsi site?

    My email address has changed, how do I change it on thsi site? I don't see anywhere to edit my info.

    Hi:
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    Then on the right side of the webpage, you will see a My Community heading.
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    Click on the last item listed -- My User Settings
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    Click on the Contact Information link and change your e-mail address.
    Then at the bottom of the page, click on the orange Save Changes box and you're done.

  • HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

    My email provider has changed and I have a new one.
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    Thank you, this has resolved both the iphone and ipad problem immediately.  I am concerned that I may have a problem with apps that I bought under my old  AppleID as they will not be recognised.  Any suggestions for this please?

  • How can I authorize my iPod on a new laptop when the email address has changed?

    I had another laptop when I signed on with an account for my iPod nano.  The IP address changed only for commercial use.  I now have another laptop and registered with my new email address.  However, when I try to move my music and podcasts it brings up my old email address.  I don't want to lose all of the music and podcasts I bought.  How can I authorize this computer and transfer my things?

    http://support.apple.com/kb/TS1389

  • I need to change my iCloud username as the email address has changed

    I have changed my email address for my iphone and successfully changed the apple id. However , now my icloud on my phone won't work as it has the old email address and i cannot find where I can change it as the username is greyed out in settings. Any ideas?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Ipod touch email address has changed now cant log in to itunes

    my sister has had an ipod touch she had an email address with sky then she canceled sky and they closed her email accouint now she cant log into itunes how do you register  new e mail address to your device.

    Manage your account.

  • My email address has changed. I set up a new Apple ID account, but am unable to update

    How do I change my email address on I cloud? I have changed my Apple ID and password, but  can't delete the old iCloud account off my phone to enter the new Apple ID. Help!

    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
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    This article provides more information about Activation Lock.

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