I cant reset my security question  ? i wont recieve email from apple ?  i forgot the answers of the security questions

hi i forgot my apple id security questions answers
so it in the account manage there alink to reset i press on it it tell me that email sent but i wont recieve any email
now i cant purchase apps in the app store   ?

SECURITY QUESTIONS
Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
This user tip may also help you http://discussions.apple.com/docs/DOC-4551
If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

Similar Messages

  • I forgot my apple id password so i create a new one. the problem is i cant remove my first apple id because any time i tried to reset my password i never received any email from Apple.now the problem is my iCloud and ... have problem on my iPhone????

    I have a problem with my I phone5 . after i bought an iPhone6 and i joined it to my iTunes , the same problem happens to my new Iphone.
    i thought with the new Apple ID the problem could be solved. so i create a new Apple ID. now i have 2 I Phones  with the same problem means i can't remove my first Apple ID because any time i try to reset my password and delete the Apple ID i don't receive any Email from APPLE .
    Please HELP me. i would be very appreciated .
    thank you very much.

    Hello ba.t,
    After reviewing your post, it sounds like you tried to reset the Apple ID password but did not receive the email. I would recommend that you read this article, it may be able to help the issue.
    If you didn't receive your verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Do not receive email from Apple when trying to reset iCloud password

    Hello. I have an iphone set up an old iCloud account. I can't remember password. I then tried the iforgot procedure. But I do not receive any email from Apple after completing the procedure. I can't either use the "answer the questions" method, since I have not used mu actual birthdate !! (yes I know, stupid). Is there any way to contact anyone at Apple to help ?
    Thanks

    You need to give Apple Support a call - only they will be able to help you. See this webpage on how to contact Apple Support in your country: There are either telephone numbers given or an email form:
         Apple ID: Contacting Apple for help with Apple ID account security
    Explain, that you need help with an account security problem.
    You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html

  • HT1146 i cant receive emails from apple regarding resetting my security questions any idea ? i have tried evrything :(

    help me with this pls i cant receive emails from apple regarding resetting my security questions any idea ? i have tried evrything

    Click here and request assistance.
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  • HT201363 i still cant reset my security questions why is it so complicated?

    i still cant reset my security questions and ive followed the steps provided by itunes i dont know what to do

    What have you tried ? If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 cant reset my security questions

    cant reset my security questions

    If you mean that you aren't getting the reset link then that only shows if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • What is apples email cuase my phone is all locked up and i cant reset my security questions

    What is apples email cuase my phone is all locked up and i cant reset my security questions

    Fill out and submit this form.
    (90641)

  • I am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?

    i am trying to reset my security questions and i am not getting an email from apple... can anyone please tell me what i need to do to fix this?

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • What should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question link? my safety email got deleted :(

    what should i do if i can't remember my security question's answer because i do not have a safety email for apple to send the reset question/answer link? my safety email got deleted

    Your only option will be to contact iTunes Store support and see if they can help you.  Click on this link and choose the Account Management option, and create a new case with iTunes Support. 
    Good luck!

  • Hi all please i want reset security questions but not send email from apple to my email

    please help me hi all please i want reset security questions but not send email from apple to my email

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I wont to fix my old id account my email is  and when you whant to reset the password i dont recieve any email from apple id and when you answer question about your birth date it says not file is found.

    When i try and reset my id account it says it has been blocked for security reason. When you answer question about your birth date no souch record found and when i resset it by email io dont recieve any email from apple id reseat password. can anyone hep me ?
    <Email Edited by Host>

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312

  • How can I receive an email from apple about reseting security questions?

    It is such pain, but I never get the email from apple about resetting my security questions no matter how many times I try, I mainly do receive emails from apple about my purchases but not about this, help me out, anyone?

    If it hasn't arrived after a few hours and isn't in a spam filter, click here, phone Apple, and ask for the Account Security team.
    (88124)

  • HT5593 i cant reset my security password and i didn t find forget password

    i cant reset my security password and i didn t find forget password

    You need to ask Apple for assistance. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (112596)

  • HT5312 My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    My rescue email address is no longer used, I can't get any emails from apple about my security questions. What shall I do?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104597)

  • I am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support.

    i am trying to redeem my itune prepaid card and the system request the security question's answer which i have forgot. im trying to retrieve it through my yahoo email address which i set earlier but i do not receive any email from apple support. Can i know what should i do to retrieve my security question's answer?

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

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